Tattahome Reviews 

2,096
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 451 reviews, reviewers had a great experience with this company. Customers frequently mention that items arrive securely packaged and praise the wonderful quality of the luxury merchandise available on the website. People also appreciate the competitive pricing, wide selection, and incredibly helpful customer support assisting them throughout their shopping journey. Some reviewers were not happy with unexpected customs charges and import duties that significantly increased the final cost of their delivered items. A few consumers also mentioned experiencing frustratingly long delivery wait times and shipping delays when waiting for their international packages to arrive. Others noted that trying to secure refunds or handle returns became a difficult process when issues occurred.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the wide range of luxury luxury... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as experiences vary significantly between... See more

Order

Consumers find order experiences to be mixed, as opinions and outcomes vary significantly. While many... See more

Price

Customers had ambiguous experiences with price. On one hand, many reviewers found items to be very... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a high level of disagreement regarding their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Communication regarding delivery and when it was showing up, was very good. Product arrived in good condition but no instructions at all. It’s a lamp I can put together but there was not even an image... See more

Rated 4 out of 5 stars

ORDERED AT X-MAS DELIVERED FOR EASTER ORDERED A NICE RAG WITH TATTAHOME END 2025. 6 WEEKS DELIVERY TIME WAS ANNOUNCED AND FINALLY I GOT RAG DELIVERED IN WEEK 20! REASON WHY I HAVEN`T CANCELED MY... See more

Rated 5 out of 5 stars

I was pleased with my dealings with customer service. I had ordered an item and the next day wanted to add an item hopefully to be shipped at the time so that I only had the one shipping charge. I was... See more

Rated 5 out of 5 stars

I love Tattahome! I’ve purchased several pieces from this site and have been thrilled with their merchandise. The service is always fast considering it must ship from Italy to California. Whomever... See more

Company replied


Company details

  1. Furniture Accessories Supplier
  2. Bathroom Supply Store
  3. Decoration and Interior Design Store
  4. Interior Designer
  5. Kitchen Supply Store
  6. Lighting Store

Written by the company

Tattahome – Italian Design for Home and Bathroom Tattahome is an Italian company specializing in the online sale of high-end furniture, bathroom furnishings, faucets, and stylish home accessories. With over 50 years of experience, we offer a carefully curated selection of design products known for their quality, functionality, and timeless elegance. Our wide-ranging catalog includes furniture, lighting, kitchen accessories, tableware, bathroom vanities, mirrors, showers, and faucets — ideal for both modern and classic interiors. We work with private customers, architects, and interior designers on residential and commercial projects across Europe, the United States, the Middle East, and Asia. At Tattahome, we provide a complete and personalized service: from product consultation to order management and global shipping. We handle logistics and ensure home delivery, including customs clearance where required. Our multilingual support team offers technical assistance, regular updates, and fast response times. What sets us apart is our commitment to reliability, professionalism, and attention to every detail. Our customers appreciate the smooth shopping experience, secure packaging, competitive pricing, and the peace of mind that comes from working with a dedicated and experienced team. Choosing Tattahome means bringing the best of Italian design into your home — effortlessly, safely, and wherever you are in the world.

From Our Door to Yours — Guaranteed and Protected

Fast & Safe Shipping with DHL, UPS and FedEx

At Tattahome, we pride ourselves on offering insured shipping to your door — wherever you are in the world. In the rare event of damage during transit, we take full responsibility for replacing the item at no extra cost to you. Our multilingual support team is always available to provide updates, technical advice, and dedicated after-sales assistance.

Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 49% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(2,096)

505 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute perfection

Absolute perfection. The communication was excellent and my order came within the exact timeframe communicated. The Versace plates are absolutely gorgeous. Thank you!
A very happy customer

May 25, 2026
Unprompted review
Tattahome logo

Reply from Tattahome

Dear Customer,

Thank you so much for your wonderful review!

We are absolutely delighted to hear that your experience with Tattahome was perfect from start to finish. It's great to know that our communication met your expectations and that your order arrived exactly within the timeframe promised.

We're especially pleased that you love your Versace plates—they are truly beautiful pieces, and we're thrilled they have found a happy home.

Thank you for your trust and for your kind words. We look forward to welcoming you back to Tattahome for your next purchase!

Kind regards,

Rated 5 out of 5 stars

Another great purchase from Tattahome

Another great purchase from Tattahome! Thanks. Order number LNURNYPOX. Ordered 2 versace items for £179 (plus 20% VAT) and saved over £100 If i would of ordered them direct from the manufacturer! Both items turned up 3 weeks from placing the order. Items were really well packaged. Excellent customer service again and i was kept informed by emsil of the updates for delivery of my order! Really happy with Tattahome. Great company to order from! I definitely recommend people to order from here! 5 stars again. Thanks Tattahome!
Russ

June 12, 2026
Unprompted review
Tattahome logo

Reply from Tattahome

Dear Customer,

Thank you so much for your fantastic review and, above all, for choosing Tattahome once again!

We're delighted to hear that you were able to save significantly on your Versace purchase and that your order arrived safely, well packaged, and within the expected timeframe.

It's especially rewarding to know that you appreciated our customer service and the delivery updates we provided throughout the process. Keeping our customers informed every step of the way is something we truly value.

Thank you for your continued trust, your recommendation, and your 5-star review. We look forward to serving you again for your next purchase!

Kind regards,

Rated 5 out of 5 stars

Quick response to email

Quick response to email, great packaging to protect product & superb delivery via dhl - highly recommend tattahome 🙂

June 8, 2026
Unprompted review
Tattahome logo

Reply from Tattahome

Dear Customer,

Thank you so much for your wonderful review!

We're delighted to hear that you appreciated our prompt email responses, the care we took in packaging your order, and the reliable delivery service provided by DHL.

Your recommendation means a great deal to us and to our entire team. Thank you for choosing Tattahome—we look forward to serving you again soon!

Kind regards,

Rated 5 out of 5 stars

Great product

Great product - Bugatti cutlery set! BEAUTIFUL, & SO appealing to the senses in terms of its ergonomic design- weight & shape etc.
Took a little while to arrive - maybe 3 weeks, but was being imported from Milan.
Very happy.

June 4, 2026
Unprompted review
Rated 4 out of 5 stars

Overall Good Experience

Prices were better than most places, ordering and paying were easy, but a warning to expect import duties would have been appreciated. The package shipped relatively quickly and arrived 1 day earlier than expected.

May 25, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

I made a purchase on March 28th, and to this day, June 5th, I still haven't received my refund of £122.02.

This is a huge lack of respect for customers.
They send emails informing that the customer will be refunded, but in reality, the refund is never made.
I am disappointed with Tattahome.
I don't recommend the store to anyone, as I have been suffering from anxiety since the first month after I made the purchase, and my husband argued with me because of this unreceived purchase.
In short... it's unacceptable.
I WANT MY MONEY BACK, PLEASE.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Our Go-To Store for Seletti Products

The Tattahome team is professional, efficient, and attentive to detail. The quality of their products is excellent, and their delivery process is always reliable and smooth.

We love Seletti products and exclusively purchase them through Tattahome for delivery to our home in the UK. Their prices are competitive, their service is outstanding, and every order has arrived exactly as expected.

Highly recommended.

(Order number: RFTBPTMDD)

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very competitive prices

Very competitive prices! Very responsive client service. Goods were in stock and arrived within a few days, despite the fact that the website mentioned a waiting time of 4-5 weeks. So very satisfied experience, will buy again here for sure!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Gessi Officine

The transaction went smoothly. I received the product in a timely fashion, as described. I would purchase and highly recommend Tattahome to individuals looking for out of the ordinary housewares.

May 6, 2026
Unprompted review
Rated 1 out of 5 stars

Sadly my order was badly packaged & 2…

Sadly my order was badly packaged & 2 of the glasses arrived smashed which was very disappointing as it took ages for the order to arrive, I have reported the issue but have had no response,so overall a very disappointing service.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect transaction

Perfect transaction. I purchased the SMEG tea kettle. Great communication, fast shipping and beautiful product. I will definitely purchase from Tattahome in the future. RIOHWQEKG

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Bugatti Cutlery

Order: LCZKEJDBG

Great service and delighted with the Cutlery.
It’s my second purchase of Bugatti Pois.
I love the design and many people visiting comment on it!
Would definitely recommend.
Thank you Tattahome!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

With all the issues importing products into USA. I was'nt sure if ordering products from Italy was the right thing to do. But my experience with the team at Tattahome was exceptional. Both Antonio and Andrew answered all my questions, they were honest, patient and handled everything professionally. I placed my order on line, my special order arrived within a reasonable time, and the products shipped and arrived perfectly to me in USA. Thank you to the entire team at Tattahome. You have a fan in New Jersey, USA.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I made a mistake and I ordered the wrong item. I sent an email asking the cancelation of the order . The Customer service was outstanding . Despite was Sunday they answered me in a few hours and cancelled my order. For sure I will use again Tattahome!

May 24, 2026
Unprompted review
Rated 3 out of 5 stars

Be aware! Delivery is 4 weeks+

Delivery is 4 weeks as standard, should have it advised clearly on the website as it’s extremely long to wait for an item. In fact mine is still not dispatched after 4weeks and I’m seriously considering cancelling the order.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication, did not refund as agreed

Poor communication. Delivery never happened. I was agreed a refund. It didnt happen after a few prompts and over a month. I had to go to the credit card company to force a refund. I have read similar experiences on reddit.
Avoid at all costs, is my recommendation.

May 8, 2026
Unprompted review

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