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TAXIBOX Reviews 

4,525
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff, highlighting that deliveries are always on time, smooth, and managed with exceptional professionalism from start to finish. People emphasize that booking is simple and efficient, while drivers go above and beyond to place storage boxes exactly where needed. Some reviewers were not happy with the removalist services, noting specific issues regarding property damage, a lack of flexibility, and restrictions on relocating full boxes. Consumers also mentioned that communication from the moving team could be improved, leading to a frustrating and costly waste of time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally... See more

Service

Customers consistently note positive experiences with service, praising drivers and staff for being... See more

Delivery service

Customers report positive experiences with delivery service, praising drivers for being polite, efficient,... See more

User experience

Consumers find user experience to be exceptionally positive and seamless from start to finish. Reviewers... See more

Customer service

People report positive experiences with customer service, noting that staff are helpful, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,525)

1,559 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Feedback on Corey and office staff

Corey delivered two taxi boxes. Corey is lovely, pleasant and friendly. As far as the office staff are concerned I will withhold my dealings and sharing information as I don’t want to say something and regret it. The lady that booked the 2 taxi boxes to be delivered in kalkallo, some emotional intelligence goes a long way when dealing with customers, also I was lied to that the boxes would be on trailers that didn’t happen and I could have them overnight. When I tried to explain my situation she stood her ground, she didn’t listen to understand. The rest I prefer to withhold. As it is now the probability of using taxi boxes again, probably not.

August 12, 2026
Rated 5 out of 5 stars

Frank and taxibox are moving legends.

Frank and taxibox deserve to be known as legends in the self removal business. The value for money, communication and self help tools are incredible. The entire process just so easy, they deliver and pick up on time. Frank in Melbourne is an absolute hero, a massive smile even when negotiating the busiest of streets and tightest of driveways. ‘It’s like a freeway to me’ he kept telling me, and it seemed like it was. I can’t recommend highly enough, and would give 6 stars if I could. Thanks Frank and taxibox.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

SUPER IMPRESSED!!

SUPER IMPRESSED!!! This is good old fashioned customer service. Professional, friendly, on time, able to be reached by phone. I changed my mind twice and they accommodated and made my life super easy. It’s also extremely affordable. 10/10 from me. Thank you!

August 11, 2026
Rated 5 out of 5 stars

Incredible service from Frank

Incredible service from Frank. He was on time, so lovely, delivered the boxes so fast and put them all in a great spot easy for us to gain access to them. Highly recommend!!

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous idea!

Fabulous idea!
I was concerned my things would grow mould during all the rain but it didn't happen thank goodness.
They answer the phone speak to you human to human don't keep you waiting a very organised business with charming people. Most impressed.
Thankyou thankyou as so many businesses are hopeless today.
Keep up the great work.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Frank is a legend!

This is the 2nd time Frank has delivered a Taxibox to us in the last couple of years. What an absolute legend. No fuss, easy to deal with and just a great bloke!
Highly recommend Taxibox as a service, it’s quick, easy and stress free!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent..

Excellent... from start to finish 😃 Lucas was super friendly and very professional.

August 8, 2026
Unprompted review

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