Banner for TAXIBOX

TAXIBOX Reviews 

4,525
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff, highlighting that deliveries are always on time, smooth, and managed with exceptional professionalism from start to finish. People emphasize that booking is simple and efficient, while drivers go above and beyond to place storage boxes exactly where needed. Some reviewers were not happy with the removalist services, noting specific issues regarding property damage, a lack of flexibility, and restrictions on relocating full boxes. Consumers also mentioned that communication from the moving team could be improved, leading to a frustrating and costly waste of time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally... See more

Service

Customers consistently note positive experiences with service, praising drivers and staff for being... See more

Delivery service

Customers report positive experiences with delivery service, praising drivers for being polite, efficient,... See more

User experience

Consumers find user experience to be exceptionally positive and seamless from start to finish. Reviewers... See more

Customer service

People report positive experiences with customer service, noting that staff are helpful, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,525)

1,559 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A+ service

Kaleb was super friendly and very very skilled with the Forklift. Made the whole process super easy and stress free.

August 7, 2026
Rated 5 out of 5 stars

Awesomeness

Awesome experience from start to finish. Great communication, great product, great service, friendly staff.
Kris was super quick and efficient and very helpful with placement.
H'asta luego amiga.
I'll be back

August 6, 2026
Rated 5 out of 5 stars

One of the most seamless customer…

One of the most seamless customer experiences I have ever had. Website was so easy to use, the communication received at each step was timely and clear. Everything in the taxi box was in great condition upon return. I cannot fault any step of the process. Would highly recommend to anyone.

August 5, 2026
Rated 5 out of 5 stars

A company with an old fashioned CUSTOMER service!!!

I was searching the net for a small container hire. There are a few businesses out there offering services for this purpose.
What stand out from the first minute was the price difference and the promt reaction for a quote and booking. I know from the minute I made up my mind for selecting TAXIBOX that I would not be disappointed.
I have to admit earlier this morning I had a furniture delivered from Harvey Norman (delivery people was polite, but I was just "another drop off" nothing else.).
When Eddie turned up from TAXIBOX (even earlier than I expected) it was a completely different experience. Friendly, polite, informative, chatty and most importantly appreciated my business. I received everything what I hoped for even more, a big smile and a beautiful open heart customer service. I can't recommend highly enough TAXIBOX and the service they provide. This company goes an extra mile to provide a service YOU NEED!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Eddie was extremely polite

Eddie was extremely polite, friendly and knowable. Couldn’t have picked a better person for the job, if I could I would give him a 10/10.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

5 star!

As a new customer to using taxi box i was concerned about how my items would be cared for during removal and drop. However no damage to items, excellent communication and delivery service. Eddie was fantastic and a great representative for taxi box! Highly recommend

August 3, 2026
Rated 5 out of 5 stars

Great experience. Corey.

Corey was efficient, friendly and thoughtful upon delivering our box. Placed the box neatly and carefully. Had a friendly chat and helped with some advice. Smooth and easy.

August 2, 2026
Rated 5 out of 5 stars

We used taxi box to transport from…

We used taxi box to transport from Brisbane to Melbourne from the very beginning to the end it’s been an exceptional experience. Friendly helpful staff couldn’t recommend them enough.
Shout out to Frank who collected the boxes for us in Brighton Vic such a friendly guy 10/10

August 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look