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TAXIBOX Reviews 

4,525
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,563 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and friendly staff, highlighting that deliveries are always on time, smooth, and managed with exceptional professionalism from start to finish. People emphasize that booking is simple and efficient, while drivers go above and beyond to place storage boxes exactly where needed. Some reviewers were not happy with the removalist services, noting specific issues regarding property damage, a lack of flexibility, and restrictions on relocating full boxes. Consumers also mentioned that communication from the moving team could be improved, leading to a frustrating and costly waste of time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally... See more

Service

Customers consistently note positive experiences with service, praising drivers and staff for being... See more

Delivery service

Customers report positive experiences with delivery service, praising drivers for being polite, efficient,... See more

User experience

Consumers find user experience to be exceptionally positive and seamless from start to finish. Reviewers... See more

Customer service

People report positive experiences with customer service, noting that staff are helpful, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,525)

1,559 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eddie from TAXIBOX was fantastic

Eddie from TAXIBOX was fantastic. He was friendly, helpful and made the whole process easy. The service was excellent from start to finish. Thanks, Eddie!

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

You feel like a person not a number.

There is plenty of services like this, some cheaper, some with more frills, but the at the heart of this is the customer service and care you receive! Frank did our delivery and he was so happy to be at work, so personable. It’s all about the details and this company understand this!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely legend

Absolutely legend , made first time customer experience with the company brilliant … what a legend super effective , great customer service ,

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Eddie!

What a nice guy, Eddie was such a bro. Introduced himself, super chill and confident, explained everything very clearly and arrived on time and asked about pick up and if there was anything else. Thanks for sending your best 👍

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Thanks Eddie 🟨

Eddie arrived as scheduled as bright & happy as the taxi box 🟨 he was able to position where needed & was efficient & super lovely.
Great job 👍

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Taxibox is brilliant

Taxibox is brilliant. The best thing is the communication with the delivery driver you know exactly when they are going to be at your site. Frank, thank you great job.

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Taxibox staff have gone above & beyond

Taxibox staff have gone above & beyond in everything from communication with management, drop off and re-collection of the Taxibox.
PS. Special thanks to Frank the driver ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and great communication

I really needed a place to fit my larger household furniture stored while my floors were being renovated. It was so easy to get a quote, arrange pick up and delivery and change some of those dates around for free. They made my life so much easier while we were renovating.

July 7, 2026
Rated 5 out of 5 stars

Great service

Just had Eddie deliver our first box. Communication was great, he was friendly, helpful, got the job done quickly. Really happy with the service today. Thanks Eddie.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

TAXIBOX was such an easy experience

TAXIBOX was such an easy experience. Want to give a huge shoutout to Eddie who just delivered our box. We have a two story house and Eddie helped us unload everything efficiently. He was a legend!! Thank you 🙏

July 27, 2026
Unprompted review

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