TCL TV Reviews 

So basically. I wanted 3 phones so I have 2 apple I phones and I tried to buy a TCL one to try out android but OMG ITS TERRIBLE. THE LAG. YOU CANT DO ANYTHING! ITS A COMPLETE SCAM AND IT CRASHES SOOOOOOOO MUCH!

TV is fine but like many other people after only 2 years the screen has gone black and I’m being told it is a regular problem with this TV.
Apparently the backlight has stopped working and I need to get a new TV as it is too expensive to repair.
This is a clear design fault and you will find hundreds of people recommending fixes but none seem to work.

I bought a 55" TCL freely tv last month and it's rubbish. If you don't have an aerial you can't view a lot of Freeview channels. C4 is unwatchable - the picture is pixelated all the time and so are other channels. A lot of the time it switches itself off for no reason. Sometimes 4/5 times straight after each other. It is VERY slow to respond to the remote and I've almost stopped watching tv at all because it's all so annoying. On occasion the subtitles don't work and I have to have them on because the sound is so poor. I advise you to think twice before buying.

The TV keeps going to black screen, we have tried everything!!!! Now it time to go and get another TV and believe me it's NOT going to be a TLC

Today both the supplier and the seller of their products have learned new tricks to push customers around and to collaborate on avoiding responsibility — either to repair defective products or to replace them when broken. They have mastered a new trend: claiming that nothing is wrong with the product, no matter how many times you return it for repair.

They have customers fooled — we waste our time, do without our TV for months on end, until the warranty finally expires. Then they claim they cannot return your money, even though you demanded this before it happened. They do all this openly, while consumer laws become useless against such conscious exploitation.

It is astonishing how these giants capitalize on customers’ weakness, economy, and discomfort, even though their very survival depends on us. They utilize their power and influence to refuse dealing with their own defective products, fully aware that ordinary citizens cannot demand their rights by law — because the companies themselves refuse to respect the protective laws.

In our case, Elgiganten chose to take the supplier’s side against us, even though they are fully aware that TCL products are inferior. After our experience, I read the reviews on TCL TVs and got the shock of my life: nearly all are defective, and both the supplier and Elgiganten are aware of this. Maybe that’s why they refuse to take back their defective TVs.

It looks like the TCL TV was just a bad experiment — and many customers got trapped in this testing process. Here we are. This reverse psychology has cost us dearly, because now TCL must proclaim that “nothing is wrong” with the TV just to keep up appearances. We are left with an unusable product, while both Elgiganten’s leadership and TCL’s office in Sweden, responsible for this bad deal, are let off the hook.

This brings a great imbalance in our everyday life, especially when we need to buy new products. Which firm is reliable, and which can we trust? But times are changing, and the same firms that let customers down still need our approval to survive. The tables need to turn to bring back balance for ordinary people.

TCL Android TV is so-o-o slow and there is not enough space to download the most common streaming services. The only option left is to use Chromecast.

Purchased TCL tv 65C655 when watch live move tv 7plus the movie play then commercial break com on the tv screen & audio would still be playing ,and TLC tv. Channel Buffett to ,TLC TV APP not working either,I ran tcl tv service department,do lot trouble shooting,still not fix,sent all video of freezeing screen as I want didn’t get result with call centre.i went head Springvale office spoke three people about issue they said internet problem ,sent a technician out call Raymond ,which didn’t do anything stood there tell me it not tv it ,internet ,change to modem still doing same ,
Tv been doing it been 4 mouth, not support ,also when JB Hi fi any fountain gate ,all they want to do sell me wifi product ? So now got tv not working problem ?no support
Worst company to detail
TCL & JB HI FI have get report ACCC & COnsumef Affair

Worst TV I have ever purchased. Menu almost impossible to navigate. Remote control automatically takes you to options you haven’t selected. It’s almost like it’s possessed by a demonic force that directs you to anything apart from what you want to watch. You select down it goes up. You select the home button the TV turns off. And slow AF. Put it this way, if there’s a zombie apocalypse this is not the TV you want to tune into to receive updates

Il Call center mi ha fatto aspettare più di venti minuti.
Vergognoso!!!

The tv is slow, slips when watching Netflix, disconnects from the WiFi when left on its own. This is by far the worst tv I’ve ever used

My TCL TV Has had problems since day one! Had main board replaced and same problems appeared within about 2 months.
Keeps saying connected to Wi-Fi, then connected to ethernet and just keeps changing over and over.
The sounds just suddenly drops also.
The only way to temporarily rectify is a hard reboot of holding main on/off TV button while unplugging and plugging back in while still holding down main on/off button on TV for around 30 seconds in all, as long as the main TCL logo comes on at start up then you've done a reset.
It will go wrong again just a case of how long before it does it again 🙄 😖
When it works, the TV is actually pretty good with clear sharp pictures popping out in 4k resolution, just a shame the components appear to be poor quality and causing problems all round.

TCL 65R648 8K TV is a defective product, first one I bought from bestbuy lasted a year then white screen of death, replacement from TCL warranty lasted only few months before white screen of death happened again, file BBB complaint and asked for a different model as replacement that doesn't have the white screen of death (many people on reddit have this same issue saying something about a faulty tcon board) and they stopped responding. Never buy a TCL flagship unless you want to spend 4 figures on a TV that will only last 1 year. The TCL 65R648 8K has very light use because it's used as a backup TV in the guest room. The primary heavily used TV + PC Monitor is a Samsung 8K QN700B 55" that I bought at the same time as the TCL 8K and the Samsung is still working for years, pay the extra money for quality, don't go TCL (I can't say cheap because 65R648 is not a cheap TV) and end up with a paperweight and waste your hard earned 4 figures on faulty TCL flagship that only last 1 year.

TCL 40SF540K Constantly crashes, at one stage had tv live sound, and the sound of a previous film I had been watching both going at the same time. The guide is usually a few days behind ???. Power off at wall sorts it but the crashes are become more frequent. Bought through Amazon, its going back. Probably buy a Samsung.

Bought two TVs. One died months ago after less than a year and one is dying. 'Customer service' all designed to get you to go away. Customer service VERY difficult to reach. The AI 'assistant' is maddening. NOT RECOMMENDED. Order at high risk of failure and getting told to go away.

I am extremely disappointed with the customer support experience. The team appears poorly trained, unresponsive, and at times even rude — definitely not what one expects when facing an issue with a new purchase.

This was my first TCL TV, and while I was initially excited, the lack of proper support has turned the experience into a regret. Good products must be backed by reliable service, and unfortunately, that has not been the case here.

I am sharing this so that others are aware — sometimes it’s worth paying a little more for a brand that truly stands by its customers.

We bought a TCL 50 inch TV…..
We are amazed at the picture quality. The picture is like real people in your living room. Amazed at the quality of this TV.

Worst TV ever! Bought the TV which came with 3 yrs warranty, TV spoiled at the 1.5 yrs mark, and they came to collect the TV to check and told me it wasn’t eligible for warranty! Offered me 2 options to refund balance or warranty or buy another tv at discounted price! What nonsense! Then why did I buy the warranty in the first place! Shit quality and even worse customer service and customer recovery solutions…sorely disappointed and be warned if you still want to go ahead to buy the TV!

Absolute garbage,slow software,apps crash all time then tv crashes all together and all can do its switch off from outlet as remote,buttons don't do anything,sometimes when you power up there is no sound,the list just goes on and on,would not buy another TCL brand tv if they paid me,first and last time

Brought this tv last week. Great value for money. Just sometimes freezes but its not a serious problem

Stay clear absolutely rubbish. Sound keeps going. Cannot have a binge watch as you have to resign in to channel for every episode. Amazons service is to restart and reload all channels with password . Really done about five times and don't have the time it's garbage. It also blocks on there Freeview channels which you keep having to reload. Can even return had for 8 months of hell