TeamSport Karting Reviews 

absolutely no fun! workers let us go on green light (full speed) once and would stop the course constantly, so we couldn’t ‘race’ as it’s designed for. workers didn’t control their drivers as number 11 bumped into me many times and was not disciplined.

This is the best go kart track ive ever raced on thats why it was such a disappointment the fact that due to other racers i didnt manage to post one clean lap as people would spin out on corners you should never spin out on, i spent about 10 minutes of the entire 45 minutes sat still on a red light because people were unable to properly operate their go karts, other peoples inability to drive eats into your time so i wouldnt even bother risking it if i were you, waste of time and money, absolutely awful experience.

Good track, experience, however lots of pausing/stopping, despite no1 from our group causes issues.

Paid for 15m got realistically 7.5mins

Price on the higher end also

Transport Mitcham - absolute waste of time. Staff could not give 2 hoots. No sense of urgency or starting on time. Kids standing around to start their race at 11.15….finally start at 11.45. The uniform was filthy, never washed…absolutely disgusting. Do not go to this place as I will never will be again

It's a shame to score this poor, but I was clearly fleeced from the moment I walked in, with the check-in desk telling me I had to pay an additional £8 per person for gloves and balaclavas (the balaclavas are free and the gloves you can borrow). Although apologetic, when I raised the issue, the team admitted that this was a 'sneaky' ploy - when I raised higher, head office's response was an underwhelming cop-out as well (we'll raise this with the relevant team for review). Despite this, the rest of the day was enjoyable and if they hadn't been so greedy (and apathetic in the formal response) would have got 4 stars - they would have lost a start due to no one being clear where to go, where to wait, and what was happening... at least up until the brief.

Karting Brent Cross BEWARE!!!! ZERO RATING!
Very dissapointing experience. The service is so awful , disorganised, unprofessional and poorly managed. Front desk Staffs and manager not properly trained, not accommodating at all. We have a booking but waited for an hour to start! Unorganised and staffs are very slow. The cafe staffs are so slow to take orders! Never comeback here again just a waste of money! Not recommended this branch in Brent cross! Horrible staffs especially the one at the front desk!

Birthday party with 6 racers. Was meant to be 15 mins on 15 mins off x 3 but got 22 mins on, off , on which was better as racers had longer. Trackside Marshall were fantastic. Extras, gloves and balaclavas... knew we would have to buy so had factored that into cost of birthday party. Only negative was extortionate price of drinks, £17.00 for 5 bottles of pop for kids. Booking process was good and liked the pre race call to confirm booking.

Brilliant, the staff are friendly, booking was super easy, fantastic experience also have nice stocked bar

Horrible customer service. Will never go there ever & will not recommend anyone to go. If I have an option to give zero, I will give a zero here

Zero is my rating. Spent over £10k last year. Had a small credit on my account which can no longer be used to purchase items from the bar, I requested it to be returned to my bank and was refused.

This company cares about money, and simply nothing else. However, them caring about £23 has cost them a small fortune.

Thanks for the savings.

IF I COULD GIVE ZERO STAR I WOULD!!! i was treated so unfairly today in there by the one of the marshals aint got a clue what was his issue with me and will make a formal complaint towards him !! and i want make a formal complaint towards that man who i had arguments with he was very disrespectful towards me and he stopped me for the second time only and asked me to get out the car shouting on me and i said could you at least say please and don’t talk to me like that and he refused he said no I can’t say that he is that one who should be dealt with and get sacked immediately for talking to a customer like i have paid a lot and i didn’t even finish and i want my refund back as well because he stopped me for not any reason and then asking me to jump out the car without any manners at all and i talk for my rights he was the who was being aggressive i will email headquarters he needs to be dealt with even the manger was the he was agree with me !! cheak the cctv cameras i was getting overtake all the time and i wasn’t even complaining and i didn’t stopped driving but when i overtake then he asked to stop not giving me any other chance and asking me to get out the car no manners whatsoever not even say please like i said to him can you say please and he said no i can’t!! i would definitely give zero star to this what happened to me there that was totally unfair towards me i would email give bad reviews anything i can to get my rights! clearly his parents didn’t teach him any manners it was mix race guy light skin man don’t know his name i have paid spent £58 to get humiliated and insulted in here he didn’t even let me finish the rounds ! shouldn’t even be working there he think he own a place avoid avoid this place at all cost in nottingham

Wanted to book 6x boys for 13th Birthday event. I was told that 2x 12YO's would have to use less powerful Karts. I've been to Southampton before and they allowed my 12YO son to use more powerful Kart as he wasn't enjoying being overtaken by everyone. Even though I explained this, "Computer says NO!" was the answer. Bot at end of phone even said he would be waiting for me to bar entry if I tried to get them into equal Karts. Result? Went to Thruxton Karting. Outdoors, better longer track, petrol Karts and CHEAPER!

BEWARE! The information on height requirments on their website is not correct. As verified by staff at the Glasgow Clydebank venue. This will cost you!

They will deny participants in the group who don't meet this at the venue. They then promise to refund back to card, but do not process refund. After multiple chasing they say they only give credit (useless if you don't meet their height requirement). AVOID!!!

Avoid TeamSport Karting – Terrible Voucher Conditions and Customer Service.

​I bought Boxing Day vouchers as a gift, but the booking process was an absolute nightmare. They sent one voucher code to my main inbox, while the remaining codes were buried in my junk folder. To make matters worse, their website gives absolutely no indication that you need to enter multiple separate codes to book for a group.
​By the time I reached out, customer service explicitly verified that this was a genuine technical/communication error on their side as they could see my log on attempts but the vouchers had expired after 6 months (it was 2 days after this short voucher duration). They flat-out refused to extend the vouchers unless I paid additional fees.
​To penalise a customer for your own confusing system and poor communication is ridiculous. They would rather lose a customer permanently than show an ounce of goodwill. I will never use them again.

The atmosphere is amazing. The people are great there always chatting and helpful.
The staff are amazing and always go above and beyond.my son absolutely loves it at Bristol karting

The staff at Mitcham are a joke don’t know what they are doin
Always start the race’s later then booked for and finish earlier

The staff at head office are rude amd have no customer service skills

They also refuse to refund money of members of your party that where unable to show up for serious medical reasons

I wouldn’t waste your money or time with this company

Very bad experience. I purchased 3 vouchers from them during boxing day sale, their typical policy is to issue vouchers for 12 months, but in this case they issued it for 6 months. For various reasons, I couldn't use the vouchers within the time limit, and reached out to their customer support checking if they would be kind enough to extend voucher expiry date as there are still 2 days left. Customer service agent kept me waiting for almost 20 minutes stating that he is trying to reach out to the manager for a feedback. When I chased again, he came back with standard response that their policy is to extend the vouchers with an additional fee of £5.75 per voucher. He asked me to come back when the vouchers have expired and they would then be able to help by extending the vouchers with this additional fee. I paid about £75 originally and need to pay another £18 to extend the voucher, such a hassle. In the world of when businesses are fighting to retain customers this is a such a pathetic experience. They shall rather look into their policies. Foremost, if this is what their policy is then why to keep customer waiting for 20 mins before stating the same thing.

Friendly staff and fun track made even faster during the heatwave!

The race team are first class and the cars and track in great condition,
However there are 2 huge problems to seriously need to address fast.

1. Way to many on track and having experienced riders on with novices is holding back progress and clearly dangerous.

2. The coffee shop is lovely location, but the food is so slow sometimes you’ve finished your day before it arrives and the quality is microwaved sub standard.

Thes two points down to corporate greed and very understaffed, it’s not rocket science

I love karting, but this is experience is rubbish. Went to the Charlton one (Docklands) and I didn't have a single lap that wasn't yellow flagged or worse, red flagged - it was so crap. The karts are also automated to stop/slow down, and it feels awful - no fun at all.