TeamViewer Reviews 123,798

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 12,076 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its user-friendliness and powerful remote access capabilities, making connections incredibly easy and smooth across various platforms. Many highlight its convenience and stability, appreciating its effectiveness for both personal and professional use, including IT support and troubleshooting. The service is frequently described as tremendous and reliable, enabling remote assistance for family, friends, and clients. However, some people were dissatisfied with the website, finding the setup process confusing and encountering vague error messages. A few other people also felt that the app could be glitchy, with occasional black screens or connectivity issues, particularly with Android devices. Some users also mentioned difficulties with administrative operations on remote systems and issues with logging in or waking up sleeping devices.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use, stability, and seamless... See more

Application

Customers consistently note positive experiences with the app, praising its reliability, ease of... See more

Product

Users describe positive interactions with the product, often calling it an "amazing tool" and the "best of... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to use, with seamless user... See more

Service

Reviewers highlight positive aspects of service, praising its reliability and efficiency for remote... See more

Reviews shaping this summary

Rated 5 out of 5 stars

TeamViewer is a powerful and user‑friendly remote access tool that makes it incredibly easy to connect to another computer or device from anywhere. Whether you’re helping a friend fix a problem, ac... See more

Company replied

Rated 5 out of 5 stars

I’ve been using TeamViewer for remote support and troubleshooting, and overall it’s a very solid tool. The setup is extremely easy — you just share an ID and password, and you’re connected within seco... See more

Company replied

Rated 5 out of 5 stars

nearly lag free. i only have consumer grade DSL. your relay servers are nice. all functions including keyboard from client to host working. including drag and drop on host and all other mouse actions.... See more

Company replied

Rated 5 out of 5 stars

TeamViewer is top rate remote control software. I use it to work on two different home systems. The free version is full featured and incredibly valuable. I just found out that the Fortune 50 com... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124K reviews

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Rated 5 out of 5 stars

very stable

very stable. very strong.

May 20, 2026
TeamViewer logo

Reply from TeamViewer

Hi jmultta,
Thank you for your positive feedback! We are happy to count you among our keen users.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Meng,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

good good good

May 20, 2026
TeamViewer logo

Reply from TeamViewer

Hi msad,
Thank you for your positive review. It is always a pleasure to receive positive feedback, and we hope our software continues to meet your needs in the future as well.
We wish you a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Quentin Enslin,
Thank you for your positive feedback! We are happy to count you among our keen users.
Have a wonderful day,
Your TeamViewer team

Rated 5 out of 5 stars

It helped me help someone else with…

It helped me help someone else with important documents and applications online! Thank you!

May 20, 2026
TeamViewer logo

Reply from TeamViewer

Hello Angel,
We are happy to read about your positive experience with our software.
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Very handy

Working remote with it is just like being there it's just you can do anything you want to do with the other computer

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi Terry Riley,
Thank you for letting us know that TeamViewer is helping you!
We hope that you continue to enjoy using TeamViewer in the future as well.
Best,
Your TeamViewer team

Rated 5 out of 5 stars

Long Time Fan

been using TV since i started working, i can remotely do some repairs, and other stuff to my computer at home from work and vice versa..i can help my kid and siblings with out leaving my office. excellent choice for remote

May 20, 2026
TeamViewer logo

Reply from TeamViewer

Hi Escribawerkz,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 4 out of 5 stars

I'm tech support for my parents

I'm tech support for my parents. They live in another state. TeamViewer allows me to connect to their machine and help them with their problems.

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi Jon,

Thanks for sharing your experience.

We are glad to hear that TeamViewer helps you support your parents remotely and makes it easier to assist them even from another state. Making it simple to stay connected and help others is exactly what we aim for.

Thanks for choosing TeamViewer.

Best,

Valeria/TeamViewer

Rated 5 out of 5 stars

Good quality

Clear full hd+ image with pretty good response time

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hello DESKTOP-JUOPF,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

goood experience

goood experience , worked remotely whenever i needed

May 20, 2026
TeamViewer logo

Reply from TeamViewer

Hi Claudiu T Cla,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 4 out of 5 stars

test

using this program currently

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hello Parkseongsun,

Thank you so much for your rating.

We appreciate you´re testing TeamViewer.

Therefore, we would like to invite you to click on the following link where you will find our users guide for a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

All the best!

Valeria/TeamViewer

Rated 4 out of 5 stars

The feeling that you are in front of the remote computer

I have been using TV for years and the biggest plus is the feeling that you are in front of the remote computer when in fact you can be anywhere. Another plus is the ease of use your File Transfer process. Two complaints, 1) it drops connections, sometimes frequently and 2) you cut off free users due to the belief that you think they are commercial users and force users to go through a detail appeal process before turning service back on.

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi John,

Thank you for your feedback and for using TeamViewer over the years.

We are glad you value the remote experience and file transfer.

Sorry to hear about the connection drops. Please ensure both devices are updated to the latest version and consider restarting them and the WiFi.

Regarding your comment about commercial usage, we understand how frustrating this can be. If you experience restrictions, you can request a reset of your IDs here: https://www.teamviewer.com/reset
Please make sure to include all IDs involved, both local and remote.

Thank you again for your honest and detailed feedback.

Best regards,

Valeria/TeamViewer

Rated 5 out of 5 stars

Just so straightforward to use.

Just so straightforward to use.
I use it to get help from my son in South America when I need help to "do things" beyond my ability on my laptop.
Born 1943 so not very clever on laptops!!!

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi Tony Wallis,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Very intuitive tool and great for family support!

Very intuitive tool that really helps when you have family members that live far away.

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi Cheddemier,
It is great to hear that you are able to assist your family remotely with the help of our software. We are glad that you are enjoying our free version and we wish you a pleasant day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

awesome tool!

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi Leon P,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Quite easy to install for a quite…

Quite easy to install for a quite beginner !!! And easy to remote control. Thank's

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi Monsieur PELLERIN,
We are happy to have you on board! 🙏
We wish you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Every time need made some suport the…

Every time need made some suport the feature help

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hello Reynaldo,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

10/10

great for personal use

May 19, 2026
TeamViewer logo

Reply from TeamViewer

Hi Umer Ali,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

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