TeamViewer Reviews 124,185

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 11,876 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the product invaluable and easy to use, appreciating its stable connection and intuitive interface for remote support. People frequently use it to assist family and friends with computer issues, highlighting its effectiveness for personal use and the convenience of not having to be physically present. The application is praised for its smooth operation across various devices and operating systems, making remote access feel simple and stress-free. However, some customers also noted issues with the website, experiencing difficulties with login after reinstallation and problems with links not working. Additionally, a few users reported problems with the latest version, such as laggy connections, errors, and difficulties with unattended access, impacting their operations.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use, simple setup process,... See more

Application

Reviewers mention positive feedback about the app, with many praising its effectiveness for remote... See more

Product

Customers had positive experiences with the product, finding it to be a great tool for helping others and for... See more

Website

Consumers find the website experience to be ambiguous, with some praising its ease of use, navigation, and... See more

Service

Customers consistently note positive experiences with service, describing it as wonderful, fast, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After 20 years of service our company used TeamViewer for our remote support of our clients for the last 10+ years we were open. TeamViewer was a rock star and provided reliable and secure access meet... See more

Company replied

Rated 5 out of 5 stars

I've been using Team Viewer for years with my parents who are in their 80s. I can remote into their computer from my home and help them with any number of computer-related issues. Team Viewer has save... See more

Company replied

Rated 5 out of 5 stars

Quick connections between my several computers. Easy access makes life easier. Stable operation; I can be connected to another computer all day without any problems. Easily create a list of computers,... See more

Company replied

Rated 5 out of 5 stars

invaluable and so easy to use A fantastic tool for personal use. It makes connecting to my devices feel simple and stress-free. The connection is stable, and the interface is very intuitive. Thank... See more

Company replied


Company details

  1. Software Company
  2. Computer Security Service
  3. Software Vendor

About TeamViewer

Written by the company

TeamViewer provides a Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. In 2005, TeamViewer started with software to connect to computers from anywhere to eliminate travel and enhance productivity. It rapidly became the de facto standard for remote access and support and the preferred solution for hundreds of millions of users across the world to help others with IT issues. 

Today, around 645,000 customers across industries rely on TeamViewer to optimize their digital workplaces—from small to medium-sized businesses to the world’s largest enterprises—empowering both desk-based employees and frontline workers. Organizations use TeamViewer’s solutions to prevent and resolve disruptions with digital endpoints of any kind, securely manage complex IT and industrial device landscapes, and enhance processes with augmented reality powered workflows and assistance—leveraging AI and integrating seamlessly with leading tech partners.

Against the backdrop of global digital transformation and challenges like shortage of skilled labor, hybrid working, accelerated data analysis, and the rise of new technologies, TeamViewer’s solutions offer a clear value add by increasing productivity, reducing machine downtime, speeding up talent onboarding, and improving customer and employee satisfaction.

The company is headquartered in Göppingen, Germany, and employs around 1,900 people globally. In 2024, TeamViewer achieved a revenue of around EUR 671 million. TeamViewer SE (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX. Further information can be found at www.teamviewer.com.

TeamViewer – One Click Away from Easy Remote Support

Written by the company

Secure remote access and support
TeamViewer Remote is the world’s most trusted remote access, control and support solution, designed to save you time and money by enabling you to connect to any device, any time, any place. With new features and a fresh look, the world’s most trusted remote access and support platform is now better than ever.
TeamViewer Tensor - Engineered for enterprise
TeamViewer Tensor is your 360° cloud-based remote connectivity solution for all PCs, phones, headless devices, OT machinery, and embedded platforms in your enterprise — both on-site and across the globe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

124K reviews

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Rated 5 out of 5 stars

TeamViewer Remote Access Review

After 20 years of service our company used TeamViewer for our remote support of our clients for the last 10+ years we were open. TeamViewer was a rock star and provided reliable and secure access meeting our security standards and our clients. Since closing in 2018 we no longer use the business class version of their product but continue to use their product for our personal needs. In our opinion TeamViewer is in a class of it's own. Thank you TeamViewer.

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hi Ronald Clontz,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

ok good

ok iít very good, i like

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hello Trần Công Tuấn,
Thank you for recommending us and for your support!
Have a great day,
Your TeamViewer team

Rated 5 out of 5 stars

Nothing compares to TeamViewer

I tried really everything on the market, and also for Apple devices, like AnyDesk, SOSSplashtop etc. TeamViewer is the best!

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hello Michel Maes,
We are very glad to hear that you are satisfied with our software. Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 1 out of 5 stars

Bad design & implementation

We use teamviewer in a corporate environment.
We pay for our license.
Our operations are time sensitive medical work.
We adapted our remote support methodologies on how teamviewer works and have been the same for many years.
But as of late we run into endless headaches that create delays, call outs and breaking in service delivery - and this is not our fault - but this is a big problem in our operations.
Our problems started somewhere mid 2025.
As of late simply connecting to remote stations is laggy, half of the interface indicates 'an error occured.'
Are you guys releasing unreviewed AI vibe code slop or what's going on?
Prior to the recent changes forcing people to migrate, to do call outs to install newer versions etc we already had a lot of issues. We'd setup unattended access and about 50% of the time it actually worked. Half of the time we'd still get prompted for passwords, and othertimes the device is under a 'shared managed' group but it remains only visible to one user. We didn't have these problems. We've quadruple-checked setups and configs since these problems started and all the time everything was correct but teamviewer continued to acted out. We were highly dependant on basic things like layout and how the search function worked - it was basic, neat and produced the wanted results. The latest version? This search function? The jumbled lists not in alphabetical order any more? Seriously?
We went from asking our end users what their hostname was and that was that, we had access from there. NOW we have to ask for IDs and passwords most of the time even though these devices are on our management list? Then you might have to connect once or 4 times or close and reopen teamviewer between almost every session to wake up again !
We need to urgently find a suitable alternative as teamviewer's trajectory seems to indicate headaches will only increase.

May 27, 2026
Unprompted review
TeamViewer logo

Reply from TeamViewer

Hi Hendrik,
Thank you for sharing such detailed feedback about your experience. We understand how concerning it is to encounter connection delays, interface errors, and inconsistent unattended access, especially in a time-sensitive medical environment where reliability is critical.
We are very sorry to hear that recent changes and performance issues have disrupted your established workflows and created additional effort for your team. The behaviors you describe, including laggy connections, repeated authentication prompts, visibility inconsistencies, and changes in usability such as search and device management, sound particularly frustrating given your long-term reliance on TeamViewer.
Your feedback is extremely important to us, and we will ensure it is shared with the responsible teams internally.
As you are a licensed customer, we recommend contacting our support team so your specific setup and cases can be reviewed in detail: Contact Customer Support
Best regards,
Your TeamViewer Team

Rated 5 out of 5 stars

imot

great tool for managing home pc

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hello Oleksander,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

Super

Super, ok, recommended.

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hi Vladimír Milák,
Thank you for taking the time to leave us a positive review. We are glad that you are enjoying our software and we wish you a pleasant day!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

The procedure is quite good and easy to…

The procedure is quite good and easy to follow and the remote connection is very quick.
I do not use it often, yet I feel it is very convenient to use.

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hello Paul Licari,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

Rated 5 out of 5 stars

very help full

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hello HOME,
Thank you for the positive feedback!
We hope you enjoy the convenience of using TeamViewer in the future as well.
Have a wonderful day and all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Applications works well

Applications works well. Did what I needed for my personal use and I will use it again. Thanks !

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hi alonza curry,
We are glad to hear that you had a pleasant experience with our software. Thank you for your positive review!
Have a lovely day,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Base,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars
TeamViewer logo

Reply from TeamViewer

Hi Gio,
Thank you for sharing your positive experience with our software!
We really appreciate it!
Have a nice day,
Your TeamViewer team

Rated 5 out of 5 stars

Application works smoothly

Application works smoothly, even over cell phone links and Mac/Windows PCs without hassle.

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hi Heiki Henrichsen,
Thank you for liking TeamViewer! 👍
We hope that you continue to enjoy using TeamViewer!
Have a great day!
Best,
Your TeamViewer team

Rated 5 out of 5 stars

I can still run my business even while…

I can still run my business even while working a full-time job at the university where I currently work.

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hi Kristine,
We are happy that you chose TeamViewer as your remote control solution!
Wishing you a great day and all the best.
See you soon!
Your TeamViewer team

Rated 5 out of 5 stars

Amazing app

Amazing app, there is literally no comparable alternative.

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hi Camilo Hernandez Triana,
We appreciate your feedback, and we are very happy that you are using our software.
Thank you for your support and have a great day!
All the best,
Your TeamViewer team

Rated 5 out of 5 stars

very easy to use

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hi piet slabber,
Thank you for your support and for choosing us!
Wishing you all the best,
Your TeamViewer team

Rated 5 out of 5 stars

Just great app

Just great app, save my life

May 26, 2026
TeamViewer logo

Reply from TeamViewer

Hello p. diez,
Thank you for your support!
Best regards,
Your TeamViewer team

Rated 4 out of 5 stars

Easy interface to use

Easy interface to use. No glitches during connection.

May 25, 2026
TeamViewer logo

Reply from TeamViewer

Hello Agu,

Thank you for your rating.

We appreciate your feedback regarding the easy interface and smooth connection.

We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/

Have a nice day!

Valeria/TeamViewer

Rated 5 out of 5 stars

gooddddd!!!!!!

May 27, 2026
TeamViewer logo

Reply from TeamViewer

Hello yunojsc,
Thank you very much for your positive feedback and we wish you an excellent day!
Your TeamViewer team

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