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Company details
Written by the company
TechBuddy erbjuder oberoende teknisk support i hemmet eller på kontoret.
Contact info
Stjärntorget 2, 16979, Stockholm, Sweden
- 011- 1777300
- info@techbuddy.se
- www.techbuddy.se
2.8
Average
113 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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TechBuddy provided decent service
TechBuddy provided decent service, but there were some significant issues that affected the experience. I never received an invoice or reminder, and it suddenly escalated to Inkasso, which felt unprofessional. While the service itself was fine, the administration and communication could be much improved to build better trust with customers.
April 8, 2025
Unprompted review
Reply from TechBuddy
Hi,
Thank you for taking the time to share your experience — and we're truly sorry to hear about what happened.
While we're glad you were satisfied with the service itself, it's clear that our communication and invoicing process did not meet your expectations, and for that we sincerely apologize. We understand how frustrating it must have been to have the matter escalate without prior notice.
We'd really appreciate the opportunity to look into this further and make things right. Please reach out to us at support@techbuddy.se with your case details, so we can investigate and ensure this doesn’t happen again — to you or other customers.
Thanks again for your feedback. It helps us improve.
Best regards,
The TechBuddy Team
waist of time unprofessional
waist of time unprofessional, unfriendly incompetent unskilled scamner
November 20, 2023
Unprompted review
good service.thank you
May 31, 2023
Unprompted review
Never received the invoice for your…
Never received the invoice for your service, not in my email nor in my mail, not even a reminder. And all of a sudden I recieve one from Inkasso... Good way to take an extra comission.
February 19, 2021
Unprompted review
Reply from TechBuddy
Hello Carlos!
Our goal is never to send an invoice to inkasso, we usually send the invoice via mail but if the customer wants to have the invoice sent to email we can do that as well.
This is a very unfortunate situation, please contact our customer service team at:
Phone: 010 17 77 307
Email: support@techbuddy.se
We will do our best to sort this situaion and change your perception of us.
Best regard, Robin at TechBuddy
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