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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, most reviewers were let down by their experience overall. Consumers frequently state that after shipping their collectibles away, they face severe payment delays or never receive any money at all. People are also deeply frustrated because customer service completely ignores all emails and online inquiries sent to the business. Though some customers faced communication barriers, a few reviewers were actually satisfied with the initial shipping process. Some people mentioned that getting a price quote was straightforward, and payments even arrived quickly during their earliest transactions. Reviewers noted that trading items used to be much smoother before recent communication issues began affecting transactions.

What people talk about most

Payment

Customers consistently note negative experiences with payment, expressing frustration over delays in... See more

Response time

Customers experienced significant frustration with response times, noting that they sent numerous emails and... See more

Product

Clients share ambiguous opinions on product, noting that reasonable prices are offered for traded items and... See more

Customer service

Reviewers highlight negative aspects of customer service, expressing deep frustration over unanswered emails... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I sent a box of funko pops off 2 months ago and still no payment . I email them everyday and send messages on their website, but only had one reply, stating payment can take 20 days. This is a scam ob... See more

Rated 1 out of 5 stars

This is the same company that more than a year ago “bought” from me a console, video games and other stuff for the value of more than £200 and suddenly decided not to pay, not me or any other custome... See more

Rated 1 out of 5 stars

Absolutely horrible customer service. I have sent multiple emails about my Funko pop that I have sold requesting more labels for parcels. One box of funkos has already been sent. They have offered no... See more

Rated 1 out of 5 stars

Complete Scam, sent off 3 boxes of Funko pops. received confirmation they had them but no payment followed. Customer service is awful and they clearly avoid replying. AVOID AT ALL COST!!


Company details

  1. Cell Phone Recycling and Unlocking Service
  2. also in
  3. Internet Service Provider

Information provided by various external sources

Trade in Mobiles, Tablets or Games or Sell Mobiles, Tablets or Games for CASH. The HIGHEST values given online for Mobiles, Tablets or Xbox, Nintendo, Playstati


Contact info

1.6

Bad

TrustScore 1.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(65)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Pops sent in no payment received

I sent in Funko pops to be traded with them as I had previously traded with pops for sale and they said this is their new sister site. The process to trade seemed easy I sent the pops off got an email to say that the trade had been processed and then nothing.

I emailed to ask for status of my order since Feb 2nd got the same email back as others saying there had been an emergency and they’d been away and they’d catch up.

It’s now way past 20 days and no payment has been made and they do not answer emails. They are scammers pure and simple.

Do not use them

February 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid at all costs! Will take your items and not pay you!

I sent off some of my old electronics at the end of December, but it is now March and I still haven’t been paid for them. I received an email on the 22nd of January saying my order was being processed, but I’ve chased up my payment several times since then. I’m either ignored completely, or told that they had ‘issues elsewhere so were away from the business for a handful of weeks’ and are now catching up. I was told in February that they were catching up with payments over the next few days, but I still haven’t been paid. Like others have said, I was told it can take up to twenty days, but I’ve been waiting much, much longer than that. I’ve sent them one final email demanding payment and if they don’t pay me what I’m owed I will be taking this further. Please don’t use this company and get caught up in the stress that I have.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Sold 2 funkos, , never got paid

Sold 2 funkos, sent both off, received an email saying they were lowering offer which is normal for these sites. Changed status to trade processed and I never got paid. Chased it up 3 times, no reply. Its a bit of a Scam. I now have no items and have still not been paid

January 12, 2026
Unprompted review
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Rated 1 out of 5 stars

This is the same company that more than…

This is the same company that more than a year ago “bought” from me a console, video games and other stuff for the value of more than £200 and suddenly decided not to pay, not me or any other customer they had at the time!! They then went into liquidation , and nobody will see our money but now they’re trading AGAIN under another name!!! STAY AWAY FROM THIS COMPANY! THIEFS AND SCAMMERS ON ANOTHER LEVEL!!!!!

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

Fairly simple to use

Fairly simple to use
Just type in the barcode or the name and number of the Funko Pop you want to trade. I did, however have a problem with a 2-pack edition of a Funko Pop where that method didn't work, as the barcode i had wasn't recognised on their database. Once I specified that it was a 2-pack, it did appear and i did manage to trade it in, so just be aware that may happen.

Payment arrived 1 week after being posted

November 6, 2025
Unprompted review
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Rated 1 out of 5 stars

TechTrade Walsall are a complete scam

TechTrade Walsall are a complete scam, I sent item in July and it was signed for by someone name Gabriel but seems the shop is not empty and they have disappeared and I can't get hold of anyone do not use complete scammers and no one from trade tech answer or reply to emails seems they are like magicians they like to disappear.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Had lots of pop figures my son held…

Had lots of pop figures my son held onto some with slight damage to box which declared so was happy that as promised the price adjustment was minimal only a few pound on over 50 Pop figures traded in . Quick communication back as was wondering when payment got processed but explained had a busy period but quickly resolved and payment made within 24 hours thank you

August 28, 2025
Unprompted review
Rated 2 out of 5 stars

Lax Customer Service. They simply don’t respond to my emails

Very unhappy. Packaged up a number of Funko Pops on behalf of my grandson using the freepost label sent to me by the company. Tracking shows they were never delivered. Because it is the company who contracted with the Post Office they have to put in the claim to get the value of my goods back (£45). I am happy to do all the legwork on their behalf but I have tried to make contact on two occasions but I don’t get a reply. It’s so frustrating. 😡

Update: Company have now responded and paid me for the missing funkoPops, the full quoted price. Well done TechTrades!

July 4, 2025
Unprompted review
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Rated 1 out of 5 stars

AVOID - DO NOT USE

Trade in experience - They received my products on 24th June, on 28th June status was changed to Trade Processed. I contacted them on 4th July chasing payment, they responded 8th July advising that the payout Q was currently at 9-10 working days but can take up to 20 working days as per their T&C's. It has now been 24 working days, and I’ve received no payment, i have emailed them every day since 25th July and they are just ignoring me.
They are practically stealing from my son (i was selling for him) which i find disgusting.
I have told them if i do not receive my money by end of play today i will be reporting them to Trading Standards.

** Edited - Payment was made by the end of the day**

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

No responses once they have your goods, total scam

I received confirmation on the 27th June that they've processed my trade-in, but to this date, they still have not sent me the money, 23 business days later.
They were initially very helpful in locating my trade-in after multiple Royal Mail failed delivery attempts, so I know they do answer emails and I have the correct one. Since they've received the package, and acknowledged receipt on the 27th June, they have ignored all emails I've sent requesting an update on where my money is. An incredibly poor service, would not recommend to anyone, and I echo the other reviews that scream that this is a scam.

July 30, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Sold a lot of funko pops its been 2 weeks they received the funkos pop no money to be seen in my paypal acc from this company. i have sent 3 emails about this and no response. either send the funkos pop back or give me the money.

If i get no response i will gladly report this to trading standerd

July 3, 2025
Unprompted review
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Rated 2 out of 5 stars

Lasted less than 3 years.

Our refurbished Macbook Pro lasted less than three years before it packed in. Considering we paid only a couple of hundred pounds less than a new one would have cost, it's really disappointing to have to now go and buy another.

July 10, 2020
Unprompted review

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