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Rated 1 out of 5 stars

It's been a few weeks telenor service is not working properly in district karak tehsil banda daud shah airia landoki mardankheil tower village kundi side. one month earlier was very good 4G plus signa... See more

Rated 1 out of 5 stars

They claim 4G network. However, it is 3G because walkie talkie of police or military or security guard can alter low frequency signals, It is unbelievable these government employees are allowed to br... See more

Rated 1 out of 5 stars

This is a cheater company, been using it for a while, their service is slow unreliable, always give false messages when you call a number it will say the number is busy while you can see with your own... See more

Rated 1 out of 5 stars

I'm facing issues with the internet, every single time i called i got the same answer "Technical issue ha, Munasib waqfay ky baad call karien" 48 hours hu gae hain issue ko 10 baar call kar chuka h... See more

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Internet Provider
  4. Internet Service Provider

Information provided by various external sources

Telenor Pakistan Limited is the second largest cellular & digital services provider in Pakistan owned by Telenor Group, which is an international provider of voice, data, content and mobile communication services in 8 markets worldwide in Scandinavia a...


Contact info

1.2

Bad

TrustScore 1 out of 5

84 reviews

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1.2

All reviews

(84)

18 reviews in the last 12 months

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Rated 1 out of 5 stars

Very bad experience especially I needed…

Very bad experience especially I needed a package of first call unlimited offer in 5+tax, waiting so long and didn't get the confirmation message. Then I called on my balance and they deducted my balance of call as well as my package... First time taken this package, will never trust telenor now onwards. Plus also changing my number onto zong now:((

August 20, 2022
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Rated 1 out of 5 stars

Don't use Telenor

Thieves in my opinion.

They took my money for a package. They didn't provide the package. I sent a complaint in. I paid AGAIN for another package. They replied to the complaint claiming there was no issue as I had the package- ignoring the fact that they had been REPEATEDLY informed that I had paid AGAIN for another package.

Save yourselves the hassle, don't use Telenor.

I hope these thieves and their families receive the same treatment in life.

Lowlife beghairats and khanzirun, with no fear of God.

July 15, 2022
Unprompted review
Rated 1 out of 5 stars

No electricity no service - Hallmark

Telenor is mashaallah only cellular service in Pakistan that goes down with electricity break down. They are eager to offer multiple packages to user for internet that doesn't browse
I have to go MNP twice with and final switch this time from this so called 4G network
Never a recommendation

June 27, 2022
Unprompted review
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Rated 1 out of 5 stars

Poor Quality Signal/Service

I am using this service since last 10 years but more recently my contacts often complains that I am not reachable and whenever I look at my mobile screen the signals level is very poor although their towers are nearby but still have coverage problem. Upon complaining to the call center they ask me about my cell phone make and model. Better to update your system and regular maintenance to satisfy consumers.

September 7, 2021
Unprompted review
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Rated 4 out of 5 stars

One of the Best Mobile Network

I am using this service since 2010, this is one best services provider in Pakistan. With different bundle or packages for there customers is very good. but now day Mobile Data is much more expensive.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

Best network in pakistan

I was using any other network for internet usage, and literlly changed two networks in a single month duration. A friend suggested me to use telenor, so I got the network shifted to telenor, now mostly in remote areas, i won't have to be worried about signal problems. internet is working great and packages are good.

February 10, 2021
Unprompted review
Rated 1 out of 5 stars

Worst procedures and customer service…

Worst procedures and customer service cannot solve any problem.I went on Telenor website and order a number( sim).I completed my order and a message appeared you will receive sim in 3 days and somebody will contact you.Nothing has been done. I have contacted customer service, they couldn’t help.They advised me to contact Online Chat team which i did and they couldn’t help and they were referring me to another department.Absolute joke, I just gave up.Telenor customer service means useless, shame on you Telenor and the people who manage it.

June 9, 2020
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Rated 1 out of 5 stars

On 2 Oct they charged from my account…

On 2 Oct they charged from my account without asking and still didn't refund. One of their representatives confirmed that yes it charged by them. I called many times. They said an email sent to the concern dept but then did nothing. Yesterday they said we'll call you within 2 hours but now it's been 26 hours. cheater people. bad service
I'll leave an application to FBR if you didn't refund.
Still waiting to hear back.

October 7, 2019
Unprompted review
Show reviews in all languages. (84 reviews)

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