Everything was okay. The item arrived quickly and looked like the pictures. However, the product description lacks more detailed information, such as dimensions and other specifications. Also, there w... See more
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See what reviewers are saying
Ordered a Santa hat that was supposed to be a good quality item 'unlike cheap versions'. It's terrible with thin material, shedding both white and red material, poorly made overall. Will go on the bin... See more
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Everything came just as the website said it would! The items are beautiful and excellent quality! The Danish postal service is ridiculously slow, so I had super low expectations, but the items all arr... See more
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I f*cked up my delivery method, instead of GLS pakkeshop I somehow said pick up at warehouse..... That is a little too fair on my bike. Only found out when I received the text message ... orde... See more
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Company details
Written by the company
Temashop.dk er Danmarks største webshop med salg af kostumer, udklædning og tilbehør. Vi har mere end 25.000 varer i shoppen til markedet bedste priser, så hvad enten du skal til karneval, halloween, fastelavn, sidste skoledag eller temafest, så finder du hvad du skal bruge hos os. Kig forbi vores webshop : www.temashop.dk
De bedste priser - og god service!
Written by the company
- 30 dages fuld returret
- Du har 30 dages returret fra du modtager din pakke. Det er naturligvis tilladt at prøve tøjet, bare husk returnere det i original emballage.
- Gebyrfri Webshop
- Vi tager ikke gebyr for brug af kreditkort - uanset om du bruger Dankort, VISA eller Mastercard.
- Reklamationer / Garanti
- Skulle der være en fejl på et af vores produkter, så sender vi hurtigt en ny vare. Vi kræver blot du indsender billededokumentation.
Contact info
Håndværkervej 24, 7000, Fredericia, Denmark
- 89938210
- info@temashop.dk
- www.temashop.dk
4.4
Excellent
40K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Temashop
Hei Elisabeth.
Tusen takk for din flotte anmeldelse! Vi er utrolig glade for å lese at du hadde en 5-stjerners opplevelse hos oss 😍
Vi er glade for at du er fornøyd og alt har gått som det skal.
Samtidig er vi glade for du har funnet noen gode produkter som passer akkuratt dine ønsker 🥰
Vi gleder oss allerede til neste gang du handler hos oss, og forhåpentligvis får vi muligheten til å gi deg en like god opplevelse som forrige gang.
Vennlig hilsen
Camilla - Kundeservice
Reply from Temashop
Hi Dave.
Thank you for appreciating our lightning fast delivery! 🚛
It means a lot to us to be able to provide a fast and accurate service to our wonderful customers.
We look forward to your next visit. 🤗✨
Best ragard
Camilla - Temashop.dk
Nicely packed and delivered great range…
Nicely packed and delivered great range of stuff in the shop
May 24, 2024
Reply from Temashop
Hi Mikael.
Thank you very much for your lovely review! We are incredibly happy to read that you had a 5-star experience with us 😍
We are pleased that our customers are satisfied and that things have gone as they should.
We are already looking forward to the next time you shop with us, and hopefully we will have the opportunity to give you as good an experience as the last time.
Best regard
Camilla - Temashop.se
Reply from Temashop
Hej Claus.
Tak for de fire smukke stjerner. Det lyder til du har haft en god oplevelse! 🤗
Vi er nysgerrige på at vide, hvad vi kunne gøre ekstra godt for dig, så vi måske kunne have modtaget den sidste stjerne?
Vi vil altid gerne blive bedre, og netop ved at få feedback fra vores kunder, kan vi lære endnu mere, og blive bedre.
Er du ikke sød at sende os din feedback på en mail til info@temashop.dk. Det vil vi blive rigtig taknemmelige for😍
Festlige hilsner
Christina, Temashop
Reply from Temashop
Hi Talia,
Thank you for your wonderful feedback!
It's really wonderful for us to read your review and that you've had a good experience. Also that our fast delivery is appreciated.
Thank you for the high nomination - it means a lot to us ⭐⭐⭐⭐⭐
We're looking forward to see you next time at our webshop again!
Kind regards,
Maria /temashop
Reply from Temashop
Hej Roan.
Tusind tak for de venlige ord og de flotte stjerner. 🤗✨
Det betyder meget for os, at give vores kunder den bedste service som også inkluderer vores hurtige ekspedition og levering.
Vi vil gøre vores bedste for, at vores kunder får deres varer så hurtigt som muligt.😍
Vi glæder os til at se dig på webshoppen igen!
Venlig hilsen
Camilla - Temashop.dk
Reply from Temashop
Dear Alexandra!
We have read your Trustpilot review and we are very sorry to have received this feedback from you.😔
I see that you haven't contacted our customer service about this issue. We always recommend doing so as we are always here to help. 🙏
Based on the tracking information, I can see that we dispatched your order as planned on the 14th of May, but Postnord has not yet delivered the package.
I have therefore sent you a personal e-mail and hope that you will respond - so we can assist you and find a suitable solution.
Best regards,
Pernille - Temashop.dk
Reply from Temashop
Hi Pinar,
Thank you very much for the kind words and the beautiful stars. 🤗✨
It means a lot to us to give our customers the best service, which also includes our fast dispatch and delivery.
We will do our best to make sure that our customers receive their goods as quickly as possible.😍
We look forward to see you on the webshop again!
Kind regards,
Maria /temashop
Reply from Temashop
Hi Mat,
Thank you so much for your positive review - how nice that you share it with us 😍
I am glad that you had a good experience shopping with us and that you also liked our fast delivery!
What a great top review we got from you, it means a lot. 🙏
We are looking forward to see you again on our webshop.
Kind regards,
Maria / Temashop
Rask levering
May 8, 2024
Reply from Temashop
Hei Rose Aida.
Takk for at du setter pris på vår lynraske levering! 🚛
Det betyr mye for oss å kunne yte en rask og nøyaktig service til våre fantastiske kunder.
Vi ser frem til ditt neste besøk. 🤗✨
Festlig hilsen fra
// Silje - Temashop.no
Rask levering
May 6, 2024
Reply from Temashop
Hei Marita.
Takk for at du setter pris på vår lynraske levering! 🚛
Det betyr mye for oss å kunne yte en rask og nøyaktig service til våre fantastiske kunder.
Vi ser frem til ditt neste besøk. 🤗
Ha en strålende helg. ✨
Fredags-hilsen fra
// Silje - Temashop.no
Reply from Temashop
Kære Claus. Tak for din anmeldelse!
Det glæder os, at du har haft en 5-stjernet oplevelse. ✨
Hos os forsøger vi at have mange gode produkter, til en super skarp pris!
Fedt, at du har værdsat dette, sammen med vores hurtige levering. 🎉🙌🏼
Vi vil glæde os til, at byde dig velkommen igen, til en ligeså god oplevelse, som sidst!
Glade hilsner Lisa, Temashop.dk
Hurtig levering og god kundesrvice
April 24, 2024
Reply from Temashop
Kære Line. Mange tak for din anmeldelse!
Vi sætter virkelig pris på din feedback.
Det glæder os, at du har haft en god oplevelse med både vores hurtige levering, og vores gode kundeservice.
Vores mål er altid, at give vores kunder den bedst mulige oplevelse, så det er dejligt at få bekræftet, at vores indsats bliver bemærket.
Vi ser frem til at betjene dig igen i fremtiden!🚀✨
Glade hilsner Lisa, Temashop.dk
Reply from Temashop
Hei Svein.
Takk for din fantastiske tilbakemelding.
Vi er glade for å kunne yte deg en god service! 🤩
Vi vil gjerne se deg i butikken igjen, for nok en fantastisk opplevelse.
Takk for fine ordene og vakre stjerner.
Med Vennlig Hilsen
// Silje - Temashop.no 🌸️
Rask levering
April 22, 2024
Reply from Temashop
Hei Emilie
Takk for at du setter pris på vår lynraske levering! 🚛
Det betyr mye for oss å kunne yte en rask og nøyaktig service til våre fantastiske kunder.
Vi gleder oss til å se deg igjen ved neste festlige anledning! 🥳
Med vennlig hilsen,
Pernille / Temashop.no
Reply from Temashop
Hej Heidi
Takk for din herlige feedback!
Så utrolig fantastisk det er at du har hatt en så god opplevelse, og at den lynrask levering er verdsatt!
Takk for den høye nominasjonen - Det betyr mye for oss.⭐⭐⭐⭐⭐
Vi gleder oss veldig til å se deg på shoppen igjen 🌸
Med vennlig hilsen,
Pernille / Temashop.no
Lynhurtig ekspedition og levering dagen…
Lynhurtig ekspedition og levering dagen efter, som lovet. Til UG.
April 24, 2024
Unprompted review
Reply from Temashop
Hej Marianne
Hvor er vi glade for din anmeldelse og de venlige ord.
Tusind tak fordi du har givet dig tiden til at skrive her på Trustpilot og for de flotte stjerner! ❤️
Og et stort tak fordi du værdsætter vores lynhurtige levering! 🚛
Det betyder meget for os, at give vores kunder den bedste service som også inkluderer vores hurtige ekspedition og levering.
Vi vil glæde os til dit næste besøg. 🤗✨
Med venlig hilsen,
Pernille / Temashop.dk
Rask levering og god kvalitet 🥳
April 18, 2024
Reply from Temashop
Hei Vanesa!
Tusen takk for de fine ordene og de vakre stjernene. 🤗✨
Det betyr mye for oss å gi våre kunder den beste opplevelsen, som også inkluderer vår raske utsendelse og levering.
Vi gjør vårt beste for at våre kunder skal få varene sine så raskt som mulig.😍
Vi gleder oss til å se deg igjen ved neste festlige anledning! 🥳
Med vennlig hilsen,
Pernille / Temashop.no
Reply from Temashop
Kære Pia. Tusind tak for din søde anmeldelse. 🌞
Det er meget glædeligt, at du har været tilfreds med vores super hurtige levering, og den gode kvalitet!
Det er vores mål, at alle vores kunder får deres ordrer så hurtigt som muligt, og modtager produkter af høj kvalitet.
Tak for din positive feedback, det er meget værdsat.✨🌷
Kom snart igen!
Venlige hilsner Lisa, Temashop.dk
the parcel did not reach me.
April 15, 2024
Reply from Temashop
Hi Tomasz. I can easily understand your frustration.
We apologize that your package did not arrive as expected, on the expected delivery date. 😔
We have talked to Bring, and unfortunately they have had issues at the terminal in Oslo, and therefore there have been huge delays. We are very sorry for this.
Unfortunately delays can happen, and it is very unfortunate when it happens.
We are very sorry when something like this happens, because we know it affects you - our customers. We do not want this for anyone, and we wish this could be avoided, but unfortunately, when a package is sent, transport issues can sometimes happen. We can never predict this, and normally we do not experience issues.
We are working hard in collaboration with Bring to resolve this, and we take this very seriously.
I can see from the tracking that your package is expected to be delivered today. 🚛📦
I can also see that you have been in contact with us, and that my colleague has tried to help you with another solution. We will of course make sure that you will get a full refund, for this package as soon as the package comes back to us. 🙏🏼 We don't want you to have a bad shopping experience, and we really want to help you with this problem.
Happy customers are our first priority. ❤
If you have any questions or anything else you need - please contact us again. We always want to help.✨🌷
Kind Regards Lisa, Temashop.no
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