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Tender Sleep Furniture Reviews 

3,512
•
TrustScore 4.5 out of 5

4.4

Furniture Maker
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Review summary

Created with AI, based on recent reviews

Evaluating 1,337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that many items arrive the very same day they are ordered. Reviewers also genuinely appreciate the helpful delivery drivers who keep communication open and carefully bring the items directly inside. Consumers consistently find the beds to be very comfortable, sturdily constructed, and offered at a surprisingly reasonable price. However, some customers also noted frustrating issues with severely delayed deliveries arriving late at night. A few other people also felt that installation instructions were unclear, or that essential assembly parts were missing from their packages.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting prompt and often same-day or next-day... See more

Product

Customers had positive experiences with product, noting that items are comfortable, well made, and offer... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the beds are well-made,... See more

Service

Reviewers mention positive feedback about service, highlighting efficient delivery and polite staff.... See more

Order

Clients share positive opinions on order experiences, highlighting that placing items online is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... See more

Rated 5 out of 5 stars

We placed an order after 17.00 on a Sunday and it was delivered on bank Holiday Monday. Customer services were helpful The delivery guys were really good Well impressed with the service.... See more

Rated 5 out of 5 stars

Overall the experience went well from ordering to being delivered. The contact from the company was very good and clear. They kept in contact about the date and time of delivery. The delivery driver w... See more

Rated 5 out of 5 stars

Once ordered had a quick response and kept in contact when order was dispatched. The guys who delivered was brilliant and kept me updated on the time of arrival. The bed is comfy sturdy and spacious f... See more

Company details

  1. Furniture Maker
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Furniture Manufacturer
  5. Sofa Store

About Tender Sleep Furniture

Written by the company

Tender Sleep Furniture Tender Sleep Beds Tender Sleep Sofas Tender Sleep Wardrobes Tender Sleep Mattresses Tender Sleep Clearance Sale

Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.

Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.

We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.

Team Dedication

We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.

Customer Satisfaction

Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(3,512)

1,289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Ordered base and mattress

Ordered base and mattress, delivered quickly. Problem with mattress. This company does not answer phone or messages. At the present time I have a mattress that can’t be used. Would also point out base is a good price but poorly made.
Will not use again and suggest you should shop elsewhere where

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Delivery service is fantastic

Delivery service is fantastic, was kept up to date, on arrival time. Driver continually keeping me informed when he was about 20 mins outside of time given.

September 1, 2026
Rated 5 out of 5 stars

Overall the experience went well…

Overall the experience went well from ordering to being delivered. The contact from the company was very good and clear. They kept in contact about the date and time of delivery. The delivery driver was very helpful too.

September 1, 2026
Rated 5 out of 5 stars

Same day delivery

Ordered bed online and was delivered the same day and within the allocated time slot! The bed was very good for what the money - a great guest bed.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

100% efficient

from ordering to delivery it was seamless.Beds were delivered within 24hrs it was quick .i got calls before delivery 2ice to give a time .it was easy to chat with someone either online or via what app,i would recommend this company a 100% for efficiency and good customer service .

September 2, 2026
Unprompted review

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