Absolutely first class service from Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Tender Sleep Furniture
Written by the company
Tender Sleep has been furnishing your life since 2008. We are well known for high-quality furniture products, which range from opulent beds, luxurious sofas, comfortable mattresses and exquisite wardrobes. Our products blend into, complement and enhance your home and office décor.
Since we started, our mission has always been to provide our customers with the highest quality products. Top-notch customer service, while maintaining a completely competitive price. Our dedicated team works closely with manufacturers and industry professionals to ensure high-quality furniture products you can rely upon.
We have two warehouses, one is located in Wakefield and the other is in London. Furthermore, we provide same and next day delivery and sometimes customers get their order before the scheduled date.
Team Dedication
We approach each client with a total dedication to excellence, which is reflected by each member of our team. Our experts carefully evaluate every potential client through a method developed and tested over the years. We have never compromised on the quality and variety of our products. We keep a variety of designs and furniture in stock so that you can design your home the way you like.
Customer Satisfaction
Our TrustPilot score clearly reflects what we have to offer. We have learned that customer satisfaction can be summed up in three words: consistency, consistency and consistency. Our dedicated customer support team responds to each query for our customers 24/7. We would like to take this opportunity to thank all the customers. You truly are remarkable. We hope to bring affordable and value for money home decor.
Contact info
Unit 1-4 725 Woolwich Road, SE7 8SQ, London, United Kingdom
- 0208 004 9409
- info@tendersleep.co.uk
- www.tendersleep.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Marcin
Sooo. After buying mattress and have wrong size delivered no answer for a phonecalls bo message back.
Basically left with useless mattress and no answer. But cash is the king, cash cash cash, so transaction cant be tracked and charge back cant be done.
Well played for 79£
Delivery was prompt and as requested
Delivery was prompt and as requested, the bed was taken upstairs for me
great service..
great service... requested same day delivery and thats exactly what I got great customer service .
many thanks
Good product and quality
Good product and quality
Timely delivered
Same as described
Everything is fine but did feel sorry…
Everything is fine but did feel sorry for the driver being by himself trying to lift a kingsize bed by himself luckily my dad was here to give him a hand.
The two lads that deliver where very…
The two lads that deliver where very polite and helpful. Same day delivery service and the beds are very comfortable we were very happy with the way everything when well done and thank you
I hope the company sees this and takes…
I hope the company sees this and takes action. I had good experiences in the past hence I went again, for third time, to buy from you. Bed delivered is not at all as the one in catalogue, very thin and flimpsy and not even same colour, the seller keep saying is the same. Shame on you, where is your return policy. If you make a mistake, fix it
Easy to deal with
Easy to deal with, delivered same day. Quality is fantastic and the whole experience was smooth from start to finish.
Absolutely first class service from
Absolutely first class service from
Muhammad What a credit to the company. Helped throughout the whole process. Brilliant advice and service. Will definitely order with him again. Thank you as well to Sophia.
Special mention to the incredible helpful delivery men. They fully assembled everything and it looked exactly as described. Will highly recommend to everyone.
It is good
It is good. Delivery was amazing ordering in morning delivered by the same day in evening
Managed to get deliveey same day..Beds…
Managed to get deliveey same day..Beds are comfortable.
Prompt communication..Everything from order to delivery went smoothly
Great company
Great company. I ordered in the afternoon and it was delivered the next day which in my opinion is a great service. The bed was as described, and the delivery men kept in touch regarding time of arrival. I will absolutely use this company again. I cannot recommend enough.
Amazing
Ordered before 12pm and received a call to say it would be delivered the same day between 3-6!
The bed is perfect and comfortable.
Would definitely use them again
I order a single divan bed and it is…
I order a single divan bed and it is really good. their quality of product and delivery service is appreciatable.
Bit of delay in delivery but great communication and product!
Bed was delayed by a day but good quality bed and mattress and communication was really good even with the delay. Happy with purchase and would use again. Delivery men were very helpful and accommodating too and gave accurate time frames for delivery.
Impressed by Same Day Delivery
Impressed by Same Day Delivery. Bed and mattress worth the money. Definitely will buy again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








