We went there thinking we could quickly grab some tickets over the counter, but the lovely staff member who assisted us was incredibly friendly and helpful. They directed us to the website, where... See more
Company replied

Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP Bristol, GB
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We went there thinking we could quickly grab some tickets over the counter, but the lovely staff member who assisted us was incredibly friendly and helpful. They directed us to the website, where... See more
Company replied
Had bowling booked for 5 people but because one person wouldn't eat burger we asked to swap for chicken nuggets but because they couldn't change it I asked to order an additional chicken nuggets which... See more
Company replied
It was good value for your money including the meal deal which went with it their bought the food out half way though playing ten pin bowling which the grandkids enjoyed
Company replied
Throughly enjoyed our visit as it was around 2 years since the last time, Staff were pleasant and quick when ordering food and drink ..the whole place was in a well kept condition
Company replied
Tenpin Bristol sits at Avonmeads Retail Park in St Philips Marsh, easy reach from Bristol city centre, Redcliffe, Bedminster and across South Bristol. With 26 bowling lanes and dynamic LED lighting, there’s space for laid-back daytime games and lively evening sessions alike. First timers, families, groups, students — all welcome. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the vocally confident, Houdini’s Escape Rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bristol, sorted.
Avonmeads Retail Park, St Phillips Marsh, Bristol, BS2 0SP, Bristol, United Kingdom
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Reply from Tenpin - Bristol
Service just always takes too long. Feel like I’m spending more time queuing up to order than actually bowling

Reply from Tenpin - Bristol
Good game - but dissapointed I missed out on our 20% off drinks as part of Friday deal as wasn't told on registering that I had to order drinks on arrival

Reply from Tenpin - Bristol
Absolutely terrible! I go to Tenpin Bristol regularly! This was the worst experience I've ever had. Terrible customer service.
I asked the lady behind till if she could radio someone to remove a bowling ball that was stuck (it was there when we arrived) her face was like THUNDER! No acknowledgment of me whatsoever like I was invisible! She never did move it nor did she ever get anyone else to remove it. Then our drinks came super late after ordering. The cocktails were disgusting and there was 0 taste of any rum! It was like drinking lime squash. I've had these same cocktails 🍸 in Swansea Tenpin, so I know how it was supposed to have tasted. By thr way, the same lady I asked to remove the ball was the same person who brought over our drinks.
One of the cocktail glasses has red lipstick all over it where the glass clearly had not been washed. My daughter goes over to get a replacement and the AUDACITY of them was to POUR the cocktail into another glass😡 NOT remake the drink for her! Absolutely NASTY! My mum thrn went back over and told them to make a fresh drink! Their response was, "oh we didn't know she wanted it remade"😱 I paid £82 for the games, NOT including all the food and drinks I also bought! Terrible experience. Men's toilets were also nasty! Every toilet was full and not flushed. Very unhygienic.

Reply from Tenpin - Bristol
We ordered food it didn’t come out until after the bowling

Reply from Tenpin - Bristol
It's so much fun for all ages. Us ranging in age from 4 to 72

Reply from Tenpin - Bristol
Was able to start earlier than scheduled. Also was able to customise some items of the food order.

Reply from Tenpin - Bristol
Good bowling session 1 hour bowling and pizza for £40 in school hols so a little more expensive then it used to be. Place was busy and food and drink left from people before where we was playing also stick tables wasn’t the best if am honest

Reply from Tenpin - Bristol
We arrived early, staff was very accommodating and allowed us to start early. Staff very polite

Reply from Tenpin - Bristol
Booking was easy and quite quick. I didn’t have to wait for a long time before we got started. It was a lot of fun.

Reply from Tenpin - Bristol
Segregated booths and more lights gave this centre a less claustrophobic and less hectic feel you get with other bowling alleys. You could put your bag, phone and wallet down and it felt safe. Queues to check in and redeem any arcade prizes were the usual length and that could always be improved.

Reply from Tenpin - Bristol
Had a great time.with family place was clean. Tunes was.pumping choice of other things to do. Could gwt food if wanted good choice of drinks.

Reply from Tenpin - Bristol
It was good to go bowling, the place has had an uplift since I last came, a long time ago. The only problem we had was with a jammed machine that took our money and didn’t give us game credit. Eventually we got a guy to come out and unjam it and sort us out.

Reply from Tenpin - Bristol
It was a busy day as expected but a few issues. Arcade didn’t have any change machines working so getting cash to use some of the arcades that were cash only was difficult and multiple things weren’t working.
A queue for the bowling with only 1 staff member booking people in on the till so it took a while to get our lane, it says to arrive 15 minutes before and it took all that to get our pre-booked lane. Bowling was great but we ordered drinks to the lanes which took around 20 minutes but it was probably due to how busy it was.

Reply from Tenpin - Bristol
Gameplay on time food o k but woukd have been ,better served at the end of out session

Reply from Tenpin - Bristol
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