We had fun, enough said. We used the Karaoke rooms for a family evening treat; it was really fun. However, the first time we used the room, it was not working properly. The staff were friendly and sor... See more
Location
Switch locationCrosspoint Business Park, Olivier Way, Coventry, CV2 2SH Coventry, GB
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See what reviewers are saying
The Escape Room was great. However, the rest of the premises was a hideous assault on the senses - enormous screens, loud music that didn’t align with the screens, so much other stimulus. It really wa... See more
Company replied
Enjoyed the bowling but checking in after pre payment seemed to take ages as had to queue as people were having to pay for various different activities & only one person serving. The bowling lane we... See more
Company replied
The re-design of the tenpin is a big improvement. Lots of things to do the arcade is good although limiting as both change machines were faulty and so had to ask the bar for change all the time. Pool... See more
Company replied
Company details
Written by the company
Tenpin Coventry is easy reach from Coventry city centre, Kenilworth, Rugby and across the West Midlands. With modern bowling lanes and lane lighting, we’re a great spot for families, groups and student nights in one of the Midlands’ biggest cities. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Coventry, sorted.
Contact info
Crosspoint Business Park, Olivier Way, Coventry, CV2 2SH, Coventry, United Kingdom
- 0333 034 6100
3.2
Average
220 reviews
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Reply from Tenpin - Coventry
Hello Er,
Thank you for taking the time to rate Tenpin Coventry 3 stars. We are sorry to hear that there were not many staff were on duty. We will look into this for future visit. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Past 3 times I have gone here there has…
Past 3 times I have gone here there has been a problem, the recent one was yesterday, I started playing and 3 bowls into our game we got replaced, the staff don’t seem to care about their customers and are usually rude. We had to wait another 10 mins for another lane as the staff think certain customers are more important. Very disappointing.
June 3, 2026
Reply from Tenpin - Coventry
Hello Liam,
Thank you for taking the time to rate Tenpin Coventry 1 stars. Thank you for sharing your recent experiences with us. We are truly sorry to hear about the issues you encountered, especially being moved lanes and the perceived rudeness of our staff. We are taking your feedback seriously and will address these concerns internally to improve our service. All the best ~ Laura
Long food wait
Ordered food when we arrived, still didn’t come after playing 3 games of bowling so had to cancel it as we couldn’t stay any longer
June 3, 2026
Reply from Tenpin - Coventry
Hello ..
Thank you for taking the time to rate Tenpin Coventry 2 stars. We're sorry your food order was delayed. We understand your frustration and are reviewing our kitchen processes to prevent this. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Excellent reconstruction inside
They change everything inside with a new design that’s just perfect. Can’t wait for the world cup to join for a few drinks
May 30, 2026
Reply from Tenpin - Coventry
Hi Anton, thank you for the fab 5* review for Tenpin Coventry! We're so pleased to hear that you enjoyed the venue, and we look forward to seeing you back again soon! Best wishes - Adelaide
Poor table service
Very poor table service..I actually ordered food... I was totally ignored..thankfully I was given food by the customer s who were ordering for a big group
June 3, 2026
Reply from Tenpin - Coventry
Hello there, thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that the table service you received was not up to our usual high standards. If you would like to discuss this with us further, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley
Was not explained that there was a max…
Was not explained that there was a max of 6 players to a lane, as there was 7 in our group we had to have 2 lanes. One of the screens was not working, no staff near the lanes, had to walk to the other end of the building to get resolved. Toilets also positioned quite a distance from the bowling lanes.
Ordered food via the qr code, wrong food delivered, drinks didn’t arrive.
June 3, 2026
Reply from Tenpin - Coventry
Hello Theresa, Thank you for taking your time to leave us some feedback. We are sorry to hear that you were not informed that our bowling lanes can only hold up to 6 players per lane. We are also disappointed to hear the issues with the screen during your game. We will pass your comments onto our team. We do hope to see you again soon for a much more enjoyable visit. Many Thanks - Kimberley
It was for kids and side guards were no working on the slot
It was for kids and side guards were no working on the slot.
June 3, 2026
Reply from Tenpin - Coventry
Hello, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin. We are sorry to hear the machine was not working as it should during your stay. We will pass your comments on. We do hope to see you again soon for a much more smoother visit. Best Wishes - Kimberley
Shocking
Shocking, staff didn’t care, service was slow, machines not working, darts wasn’t working some of the time, dirty plates and glasses everywhere. Had to clean up our bowling lane from the previous people. Food took ages to come out, ordered drinks through the app, absolutely pointless as had to go up to the bar to get them. Machines not printing tickets, machine broken to count your tickets. Machines just a blatant scam for like 10 secs of play for a quid. Yeah won’t be going back anytime soon.
May 28, 2026
Reply from Tenpin - Coventry
Hello Wayne, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that the service you received was not up to our usual high standards. We are also disappointed to hear the issues with our machines. We will pass your feedback onto our team. We do hope to see you again soon for a much more smoother experience. Our apologies - Kimberley
Came with my friends and enjoyed a lot
Came with my friends and enjoyed a lot. The team was amazing! So helpful staff.
June 3, 2026
Reply from Tenpin - Coventry
Hi Rachana, thank you for the lovely 5* review for Tenpin Coventry! We are so pleased to heart that you had a fun visit with your friends and that our team provided a great service. We hope to welcome you back again soon! Best wishes - Adelaide
Great Time Out with Family
The Customer service was good, we had a good time overall, The kids had fun bowling and playing around, i could see the excitement on their faces and just wanted to grab all of the experience lol! The staffs were welcoming and concerned about our wellbeing, Cheers Guys!
May 23, 2026
Reply from Tenpin - Coventry
Hi Gabriel, what a fabulous 4* review of Tenpin Coventry! We are thrilled you had such a great time and found our team welcoming and we can't wait to see you again soon! Best wishes - Mel
Expensive for an hour session
Expensive for an hour session. Not enough staff on reception. The screen to enter our names played up and would not allow us to enter all of our names so ten minutes taken off our play time sorting that.
May 27, 2026
Reply from Tenpin - Coventry
Hello, thank you for taking the time to leave a rating and review of Tenpin Coventry. We're sorry to hear of any disappointment caused at your recent visit. All feedback is welcome and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject 'Review - Coventry' Best wishes, Jade
Reply from Tenpin - Coventry
Hi Carlene, thank you for leaving Tenpin Coventry a lovely 4* rating. We are pleased to hear you felt it was organised but we are very sorry to hear you felt our staff weren't helpful. If you would like to discuss this further, please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry' along with any other information you'd like to discuss. We hope to welcome you back again soon! Best wishes - Kaylee
Staff not interested
Staff not interested. Ordered drinks on app had to wait 15 minutes then go and get them myself and staff said never received order but screwed up a piece of paper from printer when I asked. Multiple machines don't give tickets that it says on machine. Manager just said not our machine. Another machine ran out of tickets told member of staff 10 minutes later went again then 5 minutes later again. Then asked to speak to manager who eventually got a member of staff to sort and gave extra tickets thinking this would make the situation better. Manager not visible the whole 2 hours was there and apparently was doing fire risk assessment (her own words)
May 27, 2026
Reply from Tenpin - Coventry
Hi Steven, thank you for taking the time to share your feedback. We are sorry to hear about the issues you experienced with your drink order and the arcade machines. We will address these concerns with our team to improve our services in the future and apologise for the inconvenience caused. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Good but had to clear own lane
Like-
• Being left to bowl
• clean equipment
• food was okay
• drinks service good
• straight on the lane
• no waiting
• arcades clean and well staffed
• kids enjoyed it
Dislikes:
• had to clear own lane
• glasses left all in the lane
May 23, 2026
Reply from Tenpin - Coventry
Hi Sammy
We appreciate your feedback and are glad you enjoyed the bowling, clean equipment, and arcade. We're sorry to hear about the issues with clearing your lane and the glasses. We will address these concerns. Hope to see you soon. Best wishes - Clare
first visit and found easy to check in…
first visit and found easy to check in and start games.
May 20, 2026
Reply from Tenpin - Coventry
Hello Rosamund, thank you for leaving such a lovely 5* review of Tenpin Coventry! We are so pleased you enjoyed your first visit to us and we really hope to welcome you back again for some more bowling fun! Best wishes - Mel
Fun games but service needs improving
Bowling was fun and laser quest was great however I ordered drinks to my table and it took ever an hour to come, we had to ask the bar staff who were waiting for the manager to bring milk which took ages as we watched her take it over eventually, then carried on waiting and when it didn’t arrive spoke to the manager who said she didn’t know what table it was because of system problems. After booking lazer quest the staff didn’t know who was sorting it and that took a while waiting around, they seem under staffed and miss managed. Lots of arcade games were also broken and no staff to help.
May 20, 2026
Reply from Tenpin - Coventry
Hello, thank you very much for taking the time to leave a review of Tenpin Coventry! We very much appreciate the time taken to make us aware, and appreciate this feedback. We're sorry for any disappointment caused with your visit overall. In the meantime, if you would like to provide further details and discuss your recent visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Coventry' Best wishes, Jade
We had to be moved twice to two…
We had to be moved twice to two different lanes because the balls kept getting jammed on their return to the blower. The manager was kind enough to give us vouchers to return, free of charge
May 20, 2026
Reply from Tenpin - Coventry
Hello, thank you for taking the time to leave a review of Tenpin Coventry! We are very sorry to hear that you had technical issues with both of your lanes! This is certainly not the experience we wish for our guests but we are pleased to hear the manager was able to help with providing a free visit. We do hope you will still consider visiting us in the future and we very much look forward to welcoming you back again soon! Best wishes - Mel
We celebrated my son’s birthday there
We celebrated my son’s birthday there. When I made the booking over the phone, I was told there would be party bags for the guests, but later it turned out that there were only party bags for the birthday child.
As soon as we arrived, we were greeted by a lady at reception who clearly didn’t know what she was doing (which is understandable — she may have been new and still in training). After that, another staff member came over. I asked her if she could put the cake in a fridge because the weather was warm and it was starting to melt, but she refused, which left a bad impression on me. Overall, those two staff members were very rude.
What I did like was that there was something for everyone — some people could play pool, others enjoyed the soft play area or bowling. There was something for everyone.”
May 20, 2026
Reply from Tenpin - Coventry
Hello Zhaneta, thank you for taking the time to leave a review of Tenpin Coventry! We are very sorry to hear that your son's birthday party was not as much fun as we would have liked! We pride ourselves on excellent customer service and so we are very sorry this was not the case on your recent visit! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be sent to the relevant team! In the meantime, we do hope you will give us another chance and we hope to welcome you back soon! Best wishes - Mel
We all had a great time
We all had a great time! When the barrier stopped working the staff were quick to try and fix and when taking to long moved us to the next lane swiftly. Our only problem was the food. It was very dry and very plain and even though we ordered drinks to our lane they came halfway through our food.
Booking process was easy to use.
May 16, 2026
Reply from Tenpin - Coventry
Hello Jen, Thank you for taking your time to leave us a 4* review. We are so pleased to hear that you had a great time with us. However, we are disappointed to hear that the barrier stopped working during your game. However, we are pleased to hear that our team managed to move you onto another lane. We are sorry to hear the disappointment with the meals. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Reply from Tenpin - Coventry
Hi Krishna, thank you for the brilliant 5* review of Tenpin Coventry! We are thrilled you had such a great time and found your visit relaxing and enjoyable and we can't wait to see you again soon! Best wishes - Mel
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