We arrived with our nieces and nephews, they’re tiny so needed the smallest balls possible, but the only ones available by our lane were the heaviest and biggest ones with nothing else there really! I... See more
Company replied
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See what reviewers are saying
Brilliant fantastic price for two adults one student and three children one hour bowling with a pizzas to share for £40 is amazing very affordable
Company replied
The kids had a great time, great to see a deal on for Saturday too as it’s so expensive otherwise. It’s a shame festival park looks so run down on the outside, bring back laser quest next door. It... See more
Company replied
All the staff were very pleasant & friendly. It was my first time taking my grandaughter bowling & we had to ask a member of staff to help us as we didn't know how to start the game, the member of st... See more
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Festival Park, Stoke on Trent, ST1 5SP, Stoke, United Kingdom
- 0333 034 6100
4.4
Excellent
168 reviews
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This company invites their customers to review, whether positive or negative
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Reply from Tenpin - Stoke
Hi Gary, thank you for the amazing 5* review of Tenpin Stoke! We are so pleased you had such an excellent time and we can't wait to see you again soon! Best wishes - Mel
Experience as expected
Experience as expected, food was ok. Was generally happy with my experience.
March 25, 2026
Reply from Tenpin - Stoke
Hi Oliver
We're glad you were generally happy with your experience. We appreciate your feedback about the food, and we'll consider it as we make improvements. Best wishes - Clare
Great service
Great service. Instead of getting food or drink on the QR code, but having a serving staff to take your order was very good. Got the drinks much quicker than on the qr code
March 25, 2026
Reply from Tenpin - Stoke
Hi Anthony
We're happy to hear that you enjoyed your experience with our service style. It's great to know that having our team take your order resulted in faster drinks than the QR code option. Thanks for your positive feedback! Best wishes - Clare
Great atmosphere and friendly staff
Great atmosphere and friendly staff. Lighting and area nice and enjoyable experience.
March 25, 2026
Reply from Tenpin - Stoke
Hi Michelle
We're happy you enjoyed the atmosphere and found our staff friendly. It's great to know you had an enjoyable experience with our lighting and area. Thanks for your review! Best wishes - Clare
Reply from Tenpin - Stoke
Hi Chantelle, thank you for the lovely 5* rating and review of Tenpin Stoke. We're happy to hear that you received great help promptly. Thank you for sharing your positive experience with us!
Take care,
Kirsty
Great bowling
Good lanes, easy to use screens. Plenty of opportunity to order drinks. It was busy when we were there, but we weren't waiting around for anything. The whole place was kept clean and tidy, including the toilets.
March 7, 2026
Reply from Tenpin - Stoke
Hello Richard, what a fabulous 4* review of Tenpin Stoke! We are thrilled to see such a good time was had and you found our venue clean and tidy! Your feedback is so important to us so we will be certain to pass onto the team all of your lovely comments and we can't wait to see you again soon! Best wishes - Mel
Great family fun
March 7, 2026
Reply from Tenpin - Stoke
Hi there, thank you so much for the lovely 5* review of Tenpin Stoke! We are really pleased to hear you had a great visit with your family. We hope to welcome you back to the venue again very soon! Best wishes, Jade
Reply from Tenpin - Stoke
Hi Ryan,
Thank you for your fantastic 5* review at Tenpin Stoke! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
perfect service
staff were very helpful and friendly, establishment was clean and not too crowded
February 27, 2026
Reply from Tenpin - Stoke
Hi Mikey, what a fantastic 5* review of Tenpin Stoke! It is really lovely to see you enjoyed your visit and found our team helpful and venue clean and we can't wait to see you again soon! Best wishes - Mel
Lane was broken but were told we…
Lane was broken but were told we couldn’t be moved so spent more time going up to the counter than enjoying our time there
February 20, 2026
Reply from Tenpin - Stoke
Hello, We are sorry to hear that the broken lane impacted your experience and that we couldn't move you. We appreciate your feedback and will look into this situation. We do hope to see you again for a much smoother experience. Our apologies - Kimberley
Reply from Tenpin - Stoke
HI Dana, thank you for taking the time to review Tenpin Stoke! We're sorry to hear that you didn't enjoy the service. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Stoke' and we can pas this on to be looked into. Best wishes - Adelaide
Food was cold
Food was cold, no staff available when we needed help. No additional balls suitable for younger players.
February 19, 2026
Reply from Tenpin - Stoke
Hello Kayleigh,
Thank you for taking the time to rate Tenpin Stoke 2 stars. We appreciate your feedback and are sorry the food was cold and that assistance and suitable balls were unavailable. We'll address these concerns with the centre and provide more training if necessary. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
It was a Saturday and it was rammed but…
It was a Saturday and it was rammed but the staff were still
Patient and hot in the mark
Everywhere was clean and tidy never a disappointment
February 14, 2026
Reply from Tenpin - Stoke
Hi Ant, thank you for rating an excellent 5* for Tenpin Stoke! We're so glad to hear that you enjoyed your visit and the service from our team. We will be sure to pass on your kind feedback and we can't wait to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Stoke
Hi
We're delighted you had a fantastic time and that our team members were helpful. Thank you for your wonderful 5-star review! Best wishes - Clare
It was easy to book bowling online
It was easy to book bowling online. Arrived early, got the lane with no waiting. Easy to sort the screen with names etc. Our family enjoyed it.
February 17, 2026
Reply from Tenpin - Stoke
Hi Susan, what an excellent 5* review of Tenpin Stoke! We are thrilled you had a great time with us and found the whole process easy! We do hope this will mean you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Reply from Tenpin - Stoke
Hi Claire,
Thank you for your fantastic 5* review at Tenpin Stoke! We are delighted you've had such a great time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
Reply from Tenpin - Stoke
Hi Sharon.
We appreciate you taking the time to leave us a wonderful review! We are so glad you had a great family night out and found our staff helpful. Hope to see you soon. Best wishes - Clare
We had a great time
We had a great time. Very smooth check in and everything went as planned
February 15, 2026
Reply from Tenpin - Stoke
Hi Charlotte, thanks for leaving a rating and review for Tenpin Stoke! We're happy to hear that your check-in was smooth and that everything went according to plan. Thank you for sharing your positive experience with us! We very much look forward to welcoming you back again soon! Best wishes - Rosie
Good atmosphere
Good atmosphere, great staff. Bit of a wait for drinks delivery though. Pool tables an added bonus.
January 17, 2026
Reply from Tenpin - Stoke
Hi GillyB, thank you for the fab 5* review! We're delighted to hear that you enjoyed the atmosphere and the service from our team at Tenpin Stoke. We really appreciate your feedback about the wait time for your drinks order and will ensure this is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Reply from Tenpin - Stoke
Hello Jenny, Thank you for taking your time to leave us an amazing 5* review. We are thrilled to hear that you had an amazing time with us and found us good value for money. We do hope to see you again very soon. Many Thanks - Kimberley
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