Pullmans always leave on time and I've never had any setbacks. The drivers are kind. Sometimes the cleaning isn't the best, last time there were crumbs on the seats at the bottom and that's why I didn... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick efficient service from Roma Termini to Ciampino. Great value for money. Was on time and journey took 40 minutes. Only downside had to load own luggage onto and off coach
The bus was on time, with a very good cost to benefit ratio. The only problem I had was to find the bus stop at the Malpensa airport, due to a recent change of the starting point
Easy to book, reliable and a great service. We booked for Milan Malpensa to Milan Central Station and we arrived in approx 50 minutes. We also booked the return trip a couple of days later, coach ar... See more
Company details
About Terravision
Written by the company
Low-Cost, High-Value Airport ✈ transfers!
Our Loyalty Reward program:
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 23% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Accommodating
we needed two cars and they made it happen, staff is very friendly, all around quality experience
June 26, 2026
Unprompted review
Great service with a smile
Great service. Arrived promptly and was very helpful. Would strongly recommend
June 25, 2026
Unprompted review
Enzo is very professional and…
Enzo is very professional, very helpful and has a great customer service skills with positive attitude. Highly reconmmended.
- David
June 25, 2026
Unprompted review
I had a wonderful driver
I had a wonderful driver. The experience was above and beyond what I was expecting. I highly recommend this priority service.
June 24, 2026
Unprompted review
Easy booking online, good service with good price
Easy booking online, good service with good price.
June 13, 2026
⭐☆☆☆☆
⭐☆☆☆☆
Terrible service and misleading information.
On 23 June 2026, I took the 1:45 PM bus from the Vatican stop to Fiumicino. Before boarding, I specifically asked whether the bus would stop at the central bus station in Fiumicino and showed the location on the map. The driver confirmed that it would.
During the trip, the driver was driving excessively fast and in a manner that felt unsafe. The worst part came at the end of the journey: instead of stopping at the central bus station as promised, we were dropped off far away from it and nowhere near a proper bus stop.
It was around 2 PM, under the hot summer sun, and we had multiple pieces of luggage. We were forced to walk a considerable distance carrying our bags. When we questioned the stop, the driver simply smiled and drove away.
Very disappointing experience. Passengers should be able to rely on the information provided by staff.
June 23, 2026
Unprompted review
they are thieves.
they are thieves. You canceleld my paid reservation one day prior. ONE DAY. And you said to refund the money in 8 days, and now there are almost 3 weeks and still haven't received my money back.
June 6, 2026
Unprompted review
Reply from Terravision
Dear Vlad,
We are sincerely sorry for the cancellation of your reservation. This decision was unfortunately necessary due to operational adjustments from our partner carrier.
Regarding your refund, we want to assure you that it has already been processed and issued on our end.
Please do not hesitate to reach out to our support team for any further support.
Best regards,
your Terravision Team
It was my first time in rome and I was…
It was my first time in rome and I was assisted by Francisco , im so glad we had him as our driver!! Best service and punctual , made our trip to the airport bus super easy to navigate . He is the best! 🤩🤩🤩
June 23, 2026
Unprompted review
Best service
June 23, 2026
Unprompted review
Never book with them
Never book with them. Your bus reservation is not guaranteed in terms of time…if you dare to make a mistake , there is no refund even within 24 hours from making the reservation…worst experience ever
June 20, 2026
Unprompted review
The service is reliable and very cheap
The service is reliable and very cheap. Only 5 Euro from Milan Central Station to Orio Al Serio Airport. The coach was clean and very comfortable.
June 17, 2026
Customers with discounted tickets…
Customers with discounted tickets should also be allowed to board earlier coaches, subjest to available seats.
June 10, 2026
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