No nonsense, reasonably straight forward in using savings account. Notified when interest rates change. New accounts relatively easy to set up and rates, whilst not the highest, are competitive on the... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am not sure of the gentleman’s name that I spoke to this evening, Scottish I believe! However, he supported me through my query end to end and provided me with direct assistance that answered my que... See more
Minimal automated phone prompts before speaking to a real person. The call was answered within 20 seconds. The representative listened carefully to the issue and suggested an amicable solution. All do... See more
Excellent customer service from the Tesco Bank Credit Card team. The staff member I spoke to was friendly, helpful, and professional. They resolved my query quickly and explained everything clearly. T... See more
Company details
Written by the company
Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company
- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com
Credit Cards
4.3
Excellent
54K reviews
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Immediate pick up and problem resolved…
Immediate pick up and problem resolved by the same person
July 22, 2026
The gentleman I spoke to was very…
The gentleman I spoke to was very patient and polite and put me at ease very helpful
July 23, 2026
Ok use again
July 23, 2026
very good offered me a credit card…
very good offered me a credit card helped my credit score so well pleased thanks again mr mark furness
July 23, 2026
Friendly staff
Staff are always polite and knowledgeable and more importantly they deal with problems given to them.
July 23, 2026
Very helpful quickly resolved issues
July 23, 2026
Just really good service.
July 23, 2026
Answered telephone call quickly.Lady on…
Answered telephone call quickly.Lady on the other end was polite, helpful and knowledgeable about the product I was phoning about.
July 22, 2026
Tesco Bank loan process
Phone call to Amy the customer service person whom I spoke to was very good, she was so helpful, pleasant, polite and Informative. She made every step of the process very clear and so simple to understand.
July 22, 2026
They do not take into account loans…
They do not take into account loans that you have never missed a payment.loans that you have paid up on the past
July 22, 2026
Easy to understand English speaking…
Easy to understand English speaking person on phone.
Query dealt with quickly and efficiently
July 22, 2026
Getting information about my query
July 22, 2026
Satisfied with the overall experience…
Satisfied with the overall experience of applying for a loan
July 22, 2026
I just wanted to move the balance from…
I just wanted to move the balance from one account to the other that I have but failed miserably, I also wanted to link my account to my Nat west current account also failed miserably
July 22, 2026
Very easy to deal with
Very easy to deal with. Clear information about what was happening and was able to deal with my query
July 22, 2026
Sorted a tricky problem.
July 22, 2026
Tesco bank are always happy to help if …
Tesco bank are always happy to help if contact them very proffesional
July 22, 2026
The personal touch
I needed help in the application process and I was able to access that. I spoke to a person who was friendly and efficient.
July 22, 2026
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