No nonsense, reasonably straight forward in using savings account. Notified when interest rates change. New accounts relatively easy to set up and rates, whilst not the highest, are competitive on the... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I am not sure of the gentleman’s name that I spoke to this evening, Scottish I believe! However, he supported me through my query end to end and provided me with direct assistance that answered my que... See more
Minimal automated phone prompts before speaking to a real person. The call was answered within 20 seconds. The representative listened carefully to the issue and suggested an amicable solution. All do... See more
Excellent customer service from the Tesco Bank Credit Card team. The staff member I spoke to was friendly, helpful, and professional. They resolved my query quickly and explained everything clearly. T... See more
Company details
Written by the company
Looking to apply for a new credit card, a loan, or to grow your savings? Tesco Bank could help you make the most of your money. Check out our exclusive offers, helpful tools and guides and learn how to get the very best value with your Clubcard. Tesco Bank is a trading name of Barclays Bank UK PLC.
Personal Loans
Written by the company
- Looking to buy a car, make home improvements or get on top of your finances? Discover how our loans could help you. Subject to status.
Contact info
2 South Gyle Crescent, EH12 9FQ, Edinburgh, United Kingdom
- https://www.tescobank.com/help/contact-us/
- www.tescobank.com
Credit Cards
4.3
Excellent
54K reviews
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They have a good knowledge of their…
They have a good knowledge of their products and are very friendly, courteous and patient with you and they are very helpful with my inquiry
July 24, 2026
Kind,considerate
Kind,considerate, professional, caring and take the time to do it at your pace. I have anixety, adhd and.dsylexia and they are the best service in the uk i truly believe - thank you , there stores could learn alot from there service
July 22, 2026
You apply for a 6.5% interest rate and end up with a 14% rate.
Hi, I applied for an interest rate of 6.5%, but I was given a rate of 14.1%. This isn't right—it looks like fraud—and I want to return the money to you.
July 22, 2026
A satisfied customer
I needed to raise a query, got through quite easily and got a quick resolution to the issue in question. The person I spoke to was very helpful.
July 24, 2026
Technical problems.
July 22, 2026
It took a while to find the right place…
It took a while to find the right place and then the answer didn't make sense - and then the line was cut off when I queried it.
July 22, 2026
been very helpful and understanding…yes
been very helpful and understanding customer needs.the person i spoke to could not have helped more.he took his time with me and did not rush me.
July 24, 2026
I had a bogus call
I had a bogus call and phoned to speak to someone to get this verified. It was but my account was intact and didn’t need any changes. I was very grateful to the lady I spoke to for putting my mind at ease and confirmed that I was correct in verifying my call.
July 24, 2026
The problem I had was resolved and I…
The problem I had was resolved and I got a refund from the company who had taken money from my account due to the advice given.
July 22, 2026
The information was clear and the…
The information was clear and the application process was very streamlined to the point did the job and got the result.over all it was very good .
July 22, 2026
lost credit card
I lost my credit card and expected to cancel it immediately but it took a very long time
July 22, 2026
Online banking is bad
Online banking is bad.
Having a TSB, Money box and Coventry account, I’ve just opened a Tesco credit card account and downloaded the app/online account.
The Tesco app isn’t user friendly, has very minimal information on self help and isn’t clear. You can’t do anything other than very very basic changes without it asking you to call. The call page doesn’t show any opening times, it just says ‘open normal working hours’?
Not very impressed when other banks have at least online chat to help which I can’t see is offered or perhaps it’s hidden somewhere like other things which are in odd places and are not very clear to see?
July 24, 2026
Unprompted review
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