Efficiency is the name of the game, and Text Request is the ultimate teammate. We needed an SMS solution that could keep up with our pace without the usual technical headaches. They delivered a platfo... See more
Company replied
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See what reviewers are saying
If you've dealt with services like this before, you'll understand when I say, this was the first that didn't feel icky. 'no thanks, we wouldn't use that feature' and that was the end of the upsell. W... See more
Company replied
In typical sales person fashion, the sales guy said that the 800 number we opted for would be set up within 24-48 hours and it was more like 3.5 business days. I was already down and needed it to be... See more
Company replied
Text Request is a great business texting software. Our team uses the web-based version and the mobile app version of the software. Text Request uses our business' landline's phone number to allow us t... See more
Company replied
Company details
- #186 of 245 best companies in Business to Business Service
- #9 of 14 best companies in Automation Company
- #21 of 46 best companies in Internet Marketing Service
- #156 of 341 best companies in Software Company
- #38 of 79 best companies in Software Vendor
- #28 of 57 best companies in Telecommunications Service Provider
Written by the company
Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.
Text Request. Ignite Customer Engagement
Written by the company
- The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
- Request and collect secure payments by text. Track requests and revenue all in one place.
Quick and accurate 10DLC registration
We will walk you through the registration process.
Our support team is committed to ensuring your 10DLC registration gets approved in a timely manner. Although not everyone gets approved, our success rates are much higher than our competitors.
Contact info
417 Market Street Suite 201, 37402, Chattanooga, United States
- 4232180111
- info@textrequest.com
- www.textrequest.com
Text Request
4.4
Excellent
449 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Text Request
Alan, Glad to hear you liked the training. I'll make sure to pass it along to the Success Team!
Gold Star!
Great as always never really a text issue ever, it's the processor and text request goes the distance and takes care of contacting the processor and resolving the issue!
February 18, 2026
Everyone was super helpful!
Everyone was super helpful!! I've always been very happy with Text Request and their staff!!
February 5, 2026
Reply from Text Request
Chip, thank you so much for leaving us this review! I'll pass your kind words onto the team.
I am super satisfied
I am super satisfied, from the initial contact and providing me with exactly the package I needed, to getting my 10DLC Submission through.
February 6, 2026
Reply from Text Request
Thank you for leaving us a review. We pride ourselves in how we help our users get 10DLC registered.
My problem was solved very quickly
My problem was solved very quickly. I do appreciate the timely response because my bussiness rely on Text Request to communicate with my team and clients. I am very grateful for the support.
February 10, 2026
Unprompted review
Reply from Text Request
Ansa, Thank you for taking the time to write a review. Glad to hear Text Request is helping your communications across the board.
Reply from Text Request
Thank you for leaving us this review. Please reach out if any new questions come up.
Good customer support
January 29, 2026
Reply from Text Request
Thank you, I'll pass your review over to our support team
Great communication and product
The product demo was very informative and well presented. We found it very helpful and look forward to partnering with Text Request to better serve our customers.
January 23, 2026
Reply from Text Request
Robb, thank you for leaving us this review. Can't wait to see our partnership grow.
So far everything has been great
January 13, 2026
Reply from Text Request
Thank you so much for leaving us this review
fast and easy
Needed sms for work and this was the most transparent and affordable service we found
January 7, 2026
Reply from Text Request
Bryce, thank you for this review. Happy to hear you like our pricing.
Reply from Text Request
Sorry to see you go! Looks like our customer service sent over cancellation instructions on Jan 12th. For more information, please look here: https://help.textrequest.com/canceling
had issues with our payment options and…
had issues with our payment options and customer service was quick to resolve
January 2, 2026
Reply from Text Request
Sorry to hear you had some issues with payment options, Happy to hear our Support team was able to quickly get it resolved.
onboarding call video chat
Carrie was pleasure to speak with! she made the work we had to complete a breeze!
January 6, 2026
Reply from Text Request
Sam, Thank you so much for this review. I'll pass on your words to Carrie and the rest of the team!
Easy onboarding
Easy onboarding. Helpful and friendly associates walked us through the process.
December 26, 2025
Reply from Text Request
Thank you! Glad the onboarding was easy!
Kami made it easy
Kami was very attentive and made the transition process so simple and easy.
December 16, 2025
When I'm meeting nobody and become a…
When I'm meeting nobody and become a friend, by that you'll learn how to be professional also how to handle your self, all of that I experience from the very first time I start my career in BPO industry
June 9, 2025
Reply from Text Request
Thank you for leaving this review.
It has helped so much in contacting
It has helped so much in contacting, corresponding & confirming service with our service customers when they can't be reached by phone call.
June 9, 2025
Reply from Text Request
Thank you for taking the time to leave us a review . We love your use case! Please reach out if you ever have any questions.
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