THB Hotels Reviews 

I have just had Two weeks in the THB Sa Coma Platja hotel 20/09/2019 to the 4/10/2019 through Jet 2 Holidays ,on arriving the first thing i was shocked at was the Hotels Main entrance ,as its located between a Bag shop and a Kebab shop that was a massive skip a heart beat situation..On going into the Hotel i was pleasantly surprised at how lovely it looked and how clean it felt .I had booked a sea view room but was given a room looking over a rear car park so had to make a real fuss to get moved the next day to a room looking over the sea as was on my booking form.

The Hotel Manager was certainly not at all nice or helpful and only from speaking to staff i found out she was the manager .So being nice helpful from there management is not high on the list .When i booked i was half board but found i was spending a small fortunes on coffee cold drinks ect .so by day 4 paid another 400 euros to go all inclusive as you get most things free as well as all food.On to the food Breakfast is good plenty on offer as such with a chef cooking you fresh eggs if wanted good choices of juices and hot drinks to cater for all ones tastes .The food under the heat lamps was always Luke warm this was the situation at all meal times but there was a microwave there if needed not good ...So all meals are help yourself as are the drinks you have to go and get the drinks you want and if your Half board or under you will pay expect for Breakfast juices and hot drinks .
There is also on offer for all inclusive guests use of there Italian restaurant once per week well Yes hot food same as food in main restaurant great portions and they serve you at the table ..Sadly its all very rushed terrible decor but allows you the escape from the buffet based meals .I did forget to mention there is a chef or two on hand at all meals to cook certain meats ect but the quality of meats was not that good so the wastage i left and others left was very bad indeed.And for lunch and dinner the desserts was mainly Cakes same ones day in got boring .Also had to make sure plates and dishes was clean another big issue ..All these was told to the Assistant manager but they listen and do nothing to improve things.

The pool was okay but always cold not heated so enter slowly unless its so hot in the air and then i guess the water in the pool will improve but when i was there we had days of 32 degrees and still a cold pool . One awesome thing was how close the beach was under 2 minutes through the hotel gate and the beach once all the seaweed was cleared was not to bad just very expensive for hire of sun beds and one umbrella ranges from 30 euros to 16 euros a day for two beds and one sun umbrella .The Hotel entertainment was okay repeated every week unless they managed to get in something new but finished every night at 10.00 pm then the bar closed ,normally well before midnight even after complaining about this the Hotel management dont care turning all out side lights off leaving us guests drinking in the dark.So one good thing was the Kids club run by a fantastic kids entertainer called Pedro Palouhe was just brilliant with the kids we saw in the hotel and also kept most of the adults guests entertained with dance in water ,volleyball ,table tennis ,walk to this old castle near the hotel along the woods by the coast .
The room was not bad the worst sleep in two weeks as bed is so hard the pillows tube shaped so impossible to catch ones sleep on with air con in all rooms.To get clean towels and sheets in rooms only done 5 days a week they need to be thrown in the Bath made wet so there all changed ...Also for a deposit of 10 euros per Beach towel you get a towel to use and keep through the holiday with a 1 euro charge every time you want a clean one.Overall this was meant to be a 4 star Hotel really not more like a good 3 star and sadly not as cheap nice holiday as most staff was lovely there was one very Rude one with massive attitude all the rest not bad ..I cant see my self going back as food sleep so much of a nightmare and these are important to be good to make a person holiday .On speaking with the Jet 2 holiday Rep she just brushed off all issues and certainly was not interested in helping sort anything else to rectify these issues I and most other guests i spoke with, also agreed on food and sleep issues and changing sheets and towels unless tossed into your bath tub.