The Gothic Shop Reviews 

246
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I purchased a beautiful cat trinket dish and then I found a matching candle holder which I went on to purchase. Both items are beautiful. They can really well packaged, and delivery was within a coupl... See more

Rated 5 out of 5 stars

A wonderful shopping experience! I bought a gift for my daughter-in-law and she was absolutely delighted with it. The whole experience was smooth and the gift was exactly what I was hoping for. It was... See more

Rated 5 out of 5 stars

It was so easy to order online and didn't have to wait long for delivery, there is so much to choose from

Rated 5 out of 5 stars

Have bought clothing etc from The Gothic Shop before and have never been disappointed. Orders arrive quickly, huge selection of stock, loads of sale items regularly and friendly staff-what more could... See more

Company details

  1. Women's Clothing Store

Written by the company

The Gothic Shop is an online shop in the UK selling gothic clothing, accessories and jewellery worldwide. We stock a large selection of ladies gothic clothes including the brands Punk Rave, Dark in Love and Sinister. We also stock bags by GothX and giftware and jewellery by Alchemy Gothic. Nocturnis is our own brand where we make a large selection of bags, wallets, patches, embroidered pictures and so much more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

246 reviews

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4.9

All reviews

(246)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing dress

(Bit late to review i know) I bought a beautiful black dress for my birthday and it has now became daily wear exactly as shown in the picture amazing quality and so comfortable. Absolutely lovely experience and packaging ❤️

February 24, 2025
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Rated 5 out of 5 stars

Received my dress very quickly after…

Received my dress very quickly after ordering, I was kept informed of when it would be delivered which was great. My dress fits perfectly and is a true liking to what I ordered. Would definitely recommend to anyone looking for a nice Gothic dress.

June 23, 2025
Rated 5 out of 5 stars

Brilliant customer service

I purchased a beautiful dress from the Gothic shop for my granddaughters Prom, but on my granddaughter opening the dress we realised the zip was broken, I contacted the Gothic shop but was told as there was none of her size available. A wonderful lady called Julia explained that I could either have a full refund or a generous partial refund so I could get the zip fixed. What a great company to deal with, brilliant ethics. 5***** customer service. Will definitely use this company again

July 2, 2025
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Rated 5 out of 5 stars

Excellent communication with Gothic Shop UK

Given the possible postal strike in Canada, I was worried that the order I made (it did arrive in a timely manner) would contain a garment fit that would not work for me (luckily it wasn't the case), so I contacted Gothic Shop UK explaining the possible postal strike and we communicated for a solution that works. Excellent!

May 13, 2025

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