Ordered the Back to School biscuits for my kids and they LOVED opening them on the first day back at school! My son was starting secondary, and my daughter was going into Year 2, but the messages on t... See more
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I have used the kitch hen on many occasions now. For new babies birthdays and just to cheer up someone who needs it. I love how you can customise them , not only do the biscuits look beautiful they ta... See more
Beautiful biscuits, a real sugar rush, and with lovely messages. The packaging meant they arrived in tiptop condition, and went through the letterbox easily.
The Kitsch Hen made our wedding favour biscuits which were amazing! They tasted delicious and looked fab, guests commented on how lovely they were. They also put together some lovely biscuit gifts for... See more
Company replied
Company details
About The Kitsch Hen
Written by the company
Our business began with one simple mission – to spread kindness and make people smile with our letterbox biscuit gifts.
From our bakery in Rutland we make delicious vanilla biscuits and hand stamp each with a special message before gift wrapping them and sending them through the post to brighten someones day.
The Kitsch Hen was set up in 2015 as a way for me to find focus and a sense of purpose while we were embarking on our second cycle of IVF treatment for infertility. Although we decided to gently let go of our dream of having a family in 2019, The Kitsch Hen has become an opportunity for me to nurture in a different way and to find another route to joy and purpose in my life.
Contact info
The Kitsch Hen Unit 22, Oakham Enterprise Park, Ashwell Road, LE15 7TU, Oakham, United Kingdom
- hello@the-kitsch-hen.co.uk
- www.the-kitsch-hen.co.uk
4.6
Excellent
302 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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An original gift!
Beautiful biscuits, a real sugar rush, and with lovely messages. The packaging meant they arrived in tiptop condition, and went through the letterbox easily.
August 25, 2026
Unprompted review
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Used many times !!!
I have used the kitch hen on many occasions now. For new babies birthdays and just to cheer up someone who needs it. I love how you can customise them , not only do the biscuits look beautiful they taste incredible too !!! It’s my go to now for gifts for any occasion
September 10, 2026
Unprompted review
Gorgeous and Delicious
Ordered the Back to School biscuits for my kids and they LOVED opening them on the first day back at school! My son was starting secondary, and my daughter was going into Year 2, but the messages on the biscuits spoke to both of them, and they were delicious. Beautifully packaged, and a gorgeous handwritten note too. Highly recommend.
September 3, 2026
Unprompted review
Reply from The Kitsch Hen
Hi Emma, Thank you so much for your feedback - we are so happy your son and daughter loved their biscuits! Hope they have a great year at School!
Read the ingredients, tastes like cardboard
I had a Kitchen Hen biscuit with my flowers & thought how lovely it looked. On my first bite, the biscuit was so hard and totally tasteless. I could not taste vanilla or anything delicious at all, it was like eating cardboard, I was so disappointed. Before eating, I was thinking of buying some for gifts, however I could not give these biscuits to anyone, I make far better myself. The ingredients list does not inspire either, there are so many ingredients that are not good for you like palm oil, humectant, xantham gum and preservatives. I would suggest anyone wanting to order, just try one as then you won’t waste a lot of money. I feel the ingredients tell you everything……… not for me or hubby.
April 23, 2026
Unprompted review
Reply from The Kitsch Hen
Thank you for taking the time to leave a review. We’re really sorry to hear that you didn’t enjoy your biscuit, especially as you’d initially been thinking of buying some as gifts.
We were disappointed to read your comments about the ingredients though, as we’re actually incredibly particular about what goes into our biscuits. We make them by hand in our Rutland bakery using British butter, British flour and sugar, free-range eggs and organic, Fairtrade vanilla.
Some additional ingredients and E-numbers do appear on the label because of the fondant and decorative elements we use, and these are present minute quantities, but by law we are required to include the details on our packaging.
As for the taste and texture, they certainly shouldn’t taste like cardboard! Our biscuits are designed to be a crisp, traditional biscuit rather than a soft cookie, but they should still have a lovely buttery vanilla flavour. We’re genuinely sorry that the one you received didn’t live up to that.
Thank you again for giving us a try and for taking the time to share your feedback.
Caroline
Great service and delicious biscuits…
Great service and delicious biscuits that I’ve ordered a number of times for friends and family
April 1, 2026
Unprompted review
Reply from The Kitsch Hen
Ahh thank you so much for your review Jas. I'm so happy that you enjoy gifting our biscuits!
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Beautifully presented biscuits
Beautifully presented biscuits, that smelled gorgeous and looked fabulous.
July 9, 2024
Reply from The Kitsch Hen
Thank you so much for taking the time to leave a review, and for your kind words...we hope to bake again for you in the future!
I've placed a few orders over the years…
I've placed a few orders over the years with The Kitsch Hen and have never been disappointed. The biscuits I ordered were a 'new home' gift which were very well received and enjoyed by the recipients.
June 25, 2024
Reply from The Kitsch Hen
Thank you so much for taking the time to leave a review & for your continued support! We love baking for you!
Easy website to order on
Easy website to order on. Plenty of options. The biscuits were sent out when they said they would be. My friend loved them.
June 25, 2024
Reply from The Kitsch Hen
Thank you so much for taking the time to leave a review & we are so pleased your friend loved them! We hope to bake for you again in the future!
Reply from The Kitsch Hen
Thank you so much for taking the time to leave a review! We hope to bake for you again in the future!
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Great Gift
Easy website to navigate, would’ve ordered a gift set but out of stock, my friend really enjoyed the biscuits. I recommend the Kitsch Hen and will use again.
April 25, 2024
Reply from The Kitsch Hen
That's great to hear, thank you so much for taking the time to leave a review Sarah. We are hoping to have the gift sets in stock (with a little update) very soon! We look forward to baking for you again in the future.
Great biscuits
I ordered two packs of Easter biscuits, they were well received by the recipients and arrived on time.
March 26, 2024
Reply from The Kitsch Hen
Thank you so much for your orders and for taking the time to leave a review!
Mothr in law delighted
Mothr in law delighted, and has eaten them all already so they must taste good!
March 26, 2024
Reply from The Kitsch Hen
That is the best review we could hope for! Thank you for taking the time to write this, we hope to bake for you again in the future.
Beautiful and personal.
A seamless process from the comfort of my Cape Town home.
The beautiful bespoke gift to celebrate a new home was delivered well in time and exceeded expectations.
I'll be using the Kitsch Hen again.
March 21, 2024
Reply from The Kitsch Hen
We are so pleased to read this, thank you so much for your order and we hope to bake for you again in the future!
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I have used this Company on a few…
I have used this Company on a few occasions. The product is always as advertised and delivered on time.
March 11, 2024
Reply from The Kitsch Hen
Thank you so much for taking the time to leave a review, we hope to bake for you again soon.
Mother’s Day Biscuits
Ordered from New Zealand. Easy, arrived well before Mother’s Day and I’m told by my mum they were delicious!
March 4, 2024
Reply from The Kitsch Hen
We are so pleased that your mum enjoyed the biscuits, thank you for taking the time to leave a review!
Mum delighted with her biscuits
Mum delighted with her biscuits! Unique gift! Thank you xx
March 4, 2024
Reply from The Kitsch Hen
We are so pleased to read this, thank you for taking the time to leave a review!
Simply fabulous!
I have used The Kitsch Hen a few times now. I have always had fabulous service with a personal touch. The biscuits are amazing and there are so many greetings to choose from.
Sending The Kitsch Hen biscuits are my gift of choice now and Caroline is so helpful.
February 28, 2024
Reply from The Kitsch Hen
We are so grateful for you taking the time to leave a review, and even more so for your continued support! We hope to bake for you again very soon.
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Always a special gift to send
Always a special gift to send. Packaging is gorgeous and the biscuits delicious. Anyone I’ve ever sent these biscuits to have always been delighted with the personal named biscuit and feels
special.. 10/10
February 20, 2024
Reply from The Kitsch Hen
Thank you so much for the lovely review and your continued support, it means so much!
Brilliant product which was well…
Brilliant product which was well received as a birthday gift.
February 13, 2024
Reply from The Kitsch Hen
So lovely to read, thank you so much for taking the time to leave a review!
These biscuits are the perfect gift for any occasion
These biscuits are the perfect gift for any occasion, whether it's a birthday, anniversary or just to let someone know you're thinking of them - and to be honest we all need a little of that don't we?!
They come beautifully packaged and go through the letterbox!
February 9, 2024
Reply from The Kitsch Hen
Thank you so much for your continued support and your kind words!
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