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The Outpost Reviews 

1,897
•
TrustScore 5 out of 5

4.9

Miniatures Store
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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, great prices, and secure packaging that keeps delicate items safe and undamaged during transit. Consumers also appreciate the wonderful communication provided by the team, noting that they are consistently kept informed and well updated about their orders. However, a small portion of people felt that minor issues occurred, as some reviewers noted slight delivery delays because certain ordered products happened to be on back order. Despite these occasional setbacks with stock availability, people remain very happy to shop here and consider it a reliable online destination.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising super quick shipping times,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction and appreciation for the... See more

Order

Consumers find order to be a great experience, praising the very quick delivery and secure packaging.... See more

Product

Customers consistently note positive experiences with product, highlighting the great selection and perfect... See more

Price

Reviewers highlight great satisfaction with the price, noting that costs are very reasonable and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve made several orders over the past two years and never had a problem. When calling to ask about back order items, the chap on the phone was really friendly and helpful, the expectations were clear... See more

Rated 5 out of 5 stars

Had never heard of The Outpost before (I'm a southerner) but they had exactly what I was after in stock. Made my first order for a Xmas gift for a relative. Next day (or so) I had a personal email fro... See more

Rated 5 out of 5 stars

The Outpost is a great company based in the north. No issues with delivery or customer service, which is polite and engaging. My only nitpick is that you can't see if an item is in stock or not on... See more

Company replied

Rated 5 out of 5 stars

I really like the Outpost, and they are my default online source for all things Games Workshop - Warhammer 40k, Horus Heresy and Legions Imperialis. Great pricing, good stock levels and quick despat... See more

Company replied

Company details

  1. Miniatures Store
  2. also in
  3. Art Supply Store
  4. Game Store
  5. Gaming service Provider
  6. Hobby Store
  7. Model Shop

Written by the company

The #1 Miniatures Shop as rated on Trustpilot! **Independent friendly local gaming store!** **Great discount on products!** **FREE shipping available!** **Tracked UK delivery as standard!** **Same day dispatch on in-stock orders! (placed before cut-off)** **Live stock levels and stock allocated to your orders for peace of mind!** **Excellent customer service by phone, email or in person!** **Honest advice when you have a decision to make!** **Thousands of products stocked from the best manufacturers!** **No quibble refund/return policy**

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,897)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

Great :)

The outpost is great. Love there website and the deals they do. The service they provide is excellent. Really happy with my orders I do with them :)

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

fast

fast, friendly and offer payment options like clearpay, they also have a huge selection of Warhammer which is my primary reason for using these guys. Highly recommend.

September 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Ordered over the weekend out of office hours. However, made sure I only ordered items shown as in stock. Had the goods delivered to my home address by Tuesday morning. Excellent service. Kept informed when order picked and despatched. All good.

September 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Quick

Ordered Sunday, dispatched Monday, delivered by royal mail on Wednesday. Great service

September 1, 2024
Unprompted review

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