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The Accountancy Partnership Reviews 

5,673
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 661 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely knowledgeable staff and dedicated accountants for providing prompt, helpful replies to any business questions and guiding them through complex financial tasks. People note that the overall service platform makes managing taxes smooth, straightforward, and entirely stress-free while offering constant reassurance. Some reviewers were not happy with communication, mentioning delayed replies and difficulties getting timely support from the team during important filing periods. A few consumers also experienced frustration regarding unexpected fee increases and missed deadlines that negatively impacted their small business operations and financial planning.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting dedicated accountants who provided friendly,... See more

Service

Reviewers mention positive feedback about service, expressing that everything is handled efficiently and with... See more

Response time

Reviewers consistently highlight positive aspects of response time, noting that communications are prompt,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that support... See more

User experience

Consumers find user experience to be positive, highlighting that the overall process is straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Dean at TAP as my main account manager is a pleasure. He is always very prompt in his replies and takes the time to explain things I don’t understand due to my limited financial backgroun... See more

Company replied

Rated 5 out of 5 stars

I’ve had a very good experience with The Accountancy Partnership. Dean Saunders helped with my company accounts this year and was friendly, helpful and responsive throughout. He was always happy to cl... See more

Company replied

Rated 5 out of 5 stars

I’ve had a very good experience with The Accountancy Partnership. Dean Saunders helped with my company accounts this year and was friendly, helpful and responsive throughout. He was always happy to cl... See more

Company replied

Rated 5 out of 5 stars

Dean has been handling the accounting for my UK company and I couldn’t be happier with the service. He’s responsive, knowledgeable, and made the whole process of filing our accounts and Corporation Ta... See more

Company replied


Company details

  1. Accounting Firm
  2. Accountant
  3. Chartered Accountant
  4. Tax Advisor
  5. Tax Preparation
  6. Tax Preparation Service

About The Accountancy Partnership

Written by the company


Get an Instant Quote

We offer online accounting services which simplify tax and finances for small businesses, by providing a fresh alternative to old-school high street accountants.

Our Services

Our team of qualified, in-house accountants provide accounts expertise, tax returns, bookkeeping, payroll services and more, all for a low, fixed monthly fee.

Working with small businesses, sole traders, limited companies, contractors, and freelancers, we help businesses start out and then scale.

From only £24.50 per month, you will receive:

  • Your own dedicated accountant
  • Completion of your accounts and tax returns
  • Simple online accounting software
  • Unlimited help and support
  • Call us on 020 3355 4047 or get an instant quote


    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    6K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 90% of negative reviews

    Typically replies within 1 week

    How this company uses Trustpilot

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    4.7

    All reviews

    (5,673)

    639 reviews in the last 12 months

    Write a review
    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    I am happy with the service that…

    I am happy with the service that accountancy Partnership provides. Kirsty my accountant is very helpful, efficient and gets things done very quickly.

    September 1, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Faith,

    The team here at TAP really appreciate your positive review!

    I'm pleased to hear of your experience with your accountant Kirsty and how helpful she has been throughout.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Very happy with the service from The…

    Very happy with the service from The Accountancy, and my assigned accountant, Callum Williams! As always, very prompt to reply to any queries, and provides good advice. Would recommend!

    September 1, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi David,

    Thank you for your review and recommendation!

    Your positive feedback is really appreciated, especially regarding your assigned accountant Callum.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Excellent Service

    The service that we receive from the Accountancy is truly outstanding. A special call out to Connor Simmons who does Artology Studio's Financials and HMRC Returns and Yasmine Thomson who does the payroll. Both individuals are exceptionally professional and an absolute pleasure to work with. Strongly recommend!!

    September 1, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Steven,

    Your 5 star review and recommendation is really appreciated by TAP!

    I'm pleased to hear of your experience with your assigned accountant Connor and Yasmine your payroll clerk.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    As a first-time company director…

    As a first-time company director dealing with annual accounts and tax returns, I was initially unsure of the process, but our accountant Connor made everything straightforward.

    Communication was quick and clear throughout, and Connor was always efficient in answering questions and keeping things moving. The whole process was much easier than I expected, which was particularly valuable as a newcomer to running a limited company.

    Thanks to Connor and the team for making the process simple and stress-free. I’d happily recommend their services.

    August 14, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello,

    The team here at TAP really appreciate you taking the time to leave us such a fantastic review and recommendation!

    It's great to hear of your overall experience with our service, especially with Connor, your accountant.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Great experience with Dean – professional and reliable

    Dean has been handling the accounting for my UK company and I couldn’t be happier with the service. He’s responsive, knowledgeable, and made the whole process of filing our accounts and Corporation Tax return very smooth. Everything was completed on time and with complete clarity. It’s great to have an accountant who actually makes things easy. Highly recommended.

    August 29, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Vincent,

    We really appreciate your review and recommendation!

    It's great to hear of your experience with Dean, your assigned accountant and how things have been made easy for you.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    I really value the help I've received from the team

    I really value the help I've received from Jordan Fawkes and the team at The Accountancy Partnership. They take the time to explain how accounts and tax are calculated and are happy to answer queries, giving me full confidence that when I sign company documents they are a true and accurate reflection of my business income and outgoings and the tax that is due.

    August 13, 2026
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Josie,

    Thank you for your 5 star review!

    I'm pleased to hear of your positive experience with Jordan, your assigned accountant, and our services as a whole.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Working with The Accountancy since 2022

    Working with The Accountancy Partnership since 2022 and always been happy with all the services I get from they, updates , important informations. Very helpful and nice people to have chat with them about the work you need or any queries.

    August 13, 2026
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Remus,

    It's great to hear of your experience with our service over the years and appreciate your kind words.

    We really appreciate your review!

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Accountancy Partnership and The contact Kieran McCann

    The contact Kieran McCann was helpful at all stages and was clear to me what was required. Came back each time i had a question in good time.

    August 27, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Alan,

    TAP really appreciated you taking the time to leave us a review!

    It's great to hear of your experience with your assigned accountant Kieran and how helpful he has been throughout.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    The Accountancy Partnership is a good…

    The Accountancy Partnership is a good choice when needing a reliable accounting company,Kirsty McKenna my accountant at the firm is efficient and quick to reply to any questions and gets the end of year accounts ready on-tme .I highly recommend this company,I have been using them for five years now.

    August 26, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Chris,

    We really appreciate your review and recommendation!

    I'm pleased to hear of your experience with your accountant Kirsty and the service you have received.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Great service from my accountant Dean

    Great service from my accountant Dean - always very helpful.

    August 28, 2026
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Dominika,

    Thank you for taking the time to leave us such a positive review and sharing your experience with Dean!

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    I would highly recommend The Accountancy Partnership

    I would highly recommend The Accountancy Partnership. Having a dedicated personal accountant who is professional and knowledgeable takes the stress out of my corporation tax and self-assessment. I know I’m in good hands. The support team are also friendly, professional and always ready to help, which makes the whole experience so much easier.

    August 27, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Angel,

    Thank you for taking the time to share your review and recommendation!

    It's great to hear of your positive experience with our service as a whole, especially with your assigned accountant.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Excellent service, fast and reliable

    Excellent service and particularly fast replies and helpful support from our accountant, Simon Murphy.
    Simon addressed all questions promptly and professionally, and prepared our accounts and CT returns very quickly, which was particularly important given the tight deadline.
    Very good experience, thank you!

    August 27, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Julian,

    Thank you for taking the time to leave us such a positive 5 star review, we appreciate it!

    I'm pleased to hear of your experience with your assigned accountant Simon.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    5 years and counting, highly recommend

    I've been working with the accountancy partnership for over 5 years, specifically with Lisa Hinton-Hill. It's been a extremely professional, pleasant and most importantly diligent work deliverables that supported us in highs and low of business. Thank you for everyone and highly recommend when you are looking for trusted long-term relationship. Thank you Lisa and Team

    August 27, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Besnik,

    Thank you for your review and recommendation, TAP really appreciate it!

    I'm pleased to hear of your experience with your assigned accountant Lisa and our team as a whole.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Rob Griffiths did a great job

    Rob Griffiths did a great job. Timely accounts produced for me to approve.

    August 27, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Charles,

    Thank you for taking the time to leave TAP a 5 star review, we appreciate it!

    It's great to hear of your experience with your accountant Rob.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    More than an accountant for my company…

    More than an accountant for my company - Lisa Hinton-Hill provided tailored advice which helped me with my personal finances side.

    August 26, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello,

    Thank you for taking the time to leave us such a positive review!

    I'm pleased to hear of your experience with your assigned accountant Lisa and appreciate your kind words.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Thank you Dean Saunders

    Working with Dean at TAP as my main account manager is a pleasure. He is always very prompt in his replies and takes the time to explain things I don’t understand due to my limited financial background. I really enjoy working with him and look forward to continuing our collaboration. Thank you so much, Dean! :-)

    August 25, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Lulia,

    The team here at TAP really appreciate you taking the time to leave us such a positive 5 star review!

    It's great to hear of your experience with Dean, your assigned accountant, and other members of our team.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 4 out of 5 stars

    Very good

    Very good. Onboarding was a bit tedious and time-consuming with lots of emails from different instances at AP. I was previously with a small accountant who would do everything, requiring less time my side. Otherwise a helpful, friendly and competent staff. In particular I am very happy with the service provided by my assigned accountant Connor Simmons, always prompt to reply. So once fully set up, it looks like a smooth and efficient way of getting your accountancy taken care of, I feel in good hands.

    August 25, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hi Jonas,

    We really appreciate your review!

    It's great to hear of your positive experience with your assigned accountant Connor.

    Many thanks,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Zoe has been brilliant

    Zoe has been brilliant - picked up errors in my accounts that others missed and rectified issues quickly and efficiently.

    August 25, 2026
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello,

    Thank you for taking the time to leave us a 5 star review!

    I'm pleased to hear of your positive experience with your assigned accountant Zoe.

    Kind regards,
    Tori
    The Accountancy Partnership.

    Rated 5 out of 5 stars

    Working with [kieran McCann/the…

    Working with [kieran McCann/the accountancy
    partnership] has completely taken the stress out of our business and personal taxes. They explain complex tax rules in plain English, respond to emails and phone calls very quickly, and always pay incredible attention to detail.

    August 25, 2026
    Unprompted review
    The Accountancy Partnership logo

    Reply from The Accountancy Partnership

    Hello,

    TAP really appreciate you taking the time to leave us such a positive 5 star review!

    It's great to hear of your experience with your accountant Kieran and our service as a whole.

    Many thanks,
    Tori
    The Accountancy Partnership.

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