TheAutoPartsShop Reviews 

299
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more

Rated 3 out of 5 stars

The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more

Rated 4 out of 5 stars

I was told shipping information would be given as soon as part shipped. Didn't get shipping information until I told them to cancel my order. They sent me shipping information received the part 2 days... See more

Rated 5 out of 5 stars

Easy ordering, quick shipping, I was surprised I didn't receive a notice that it had shipped or the tracking number, but over all I was happy. Ordered Thursday and received the item Monday.

Company details

  1. Auto Parts Market
  2. e-Commerce Service

Written by the company

TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...


Contact info

3.6

Average

TrustScore 3.5 out of 5

299 reviews

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No recent history of asking for reviews

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3.6

All reviews

(299)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Responsive, fair and easy to deal with

Initially, I had a complication with delivery of one of the parts I ordered, but the company took care of it and even saw to it that I was taken care of with the other parts in my order. They were actually responsive and good to deal with. 👍

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

OUT OF STOCK NEVER REFUNDED

I ordered a part, was charged, never received a receipt or confirmation email, and upon calling was told that the part was out of stock. I asked if I would be refunded, he said yes you will be refunded today
I was not refunded. I called back TWO more times and was told the same thing. I have yet to be refunded and am still waiting for the company to make it right. STEER CLEAR AND AVOID AT ALL COSTS!

April 1, 2025
Unprompted review
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Rated 1 out of 5 stars

I ordered a coolant reservoir over a…

I ordered a coolant reservoir over a week ago. Never got a confirmation email. Never got a tracking number. I've emailed them 3 times already and still haven't gotten a response. This site is an absolute scam! Do not purchase from this site!

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible website

Do not order from here. I ordered a passenger fender and they sent me a driver fender. Instead of taking accountability they blamed me and said that’s the item that I ordered, and after providing them photos of the fender not being the right one they still claim it’s the same fender that I ordered. Customer service sucks and such a hassle dealing with for me to only receive half of my money back for a part that I did NOT order. Save your money and do not order from here. Terrible website and customer service.

March 18, 2025
Unprompted review
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Rated 4 out of 5 stars

Great delivery time

shipping was fairly expensive but was quick, and easy to get! delivery was easy and quick, very helpful driver.

December 14, 2024

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