TheAutoPartsShop Reviews 

299
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more

Rated 3 out of 5 stars

The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more

Rated 4 out of 5 stars

I was told shipping information would be given as soon as part shipped. Didn't get shipping information until I told them to cancel my order. They sent me shipping information received the part 2 days... See more

Rated 5 out of 5 stars

Easy ordering, quick shipping, I was surprised I didn't receive a notice that it had shipped or the tracking number, but over all I was happy. Ordered Thursday and received the item Monday.

Company details

  1. Auto Parts Market
  2. e-Commerce Service

Written by the company

TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...


Contact info

3.6

Average

TrustScore 3.5 out of 5

299 reviews

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No recent history of asking for reviews

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3.6

All reviews

(299)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

To complicated web site

I ordered 2 buy mistake and could not cancel on web site and fix it .

November 17, 2024
TheAutoPartsShop logo

Reply from TheAutoPartsShop

Dear Customer, we refunded this order in full today. Kindly refer to your email for the refund transaction.

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Rated 1 out of 5 stars

I would never buy from this company…

I would never buy from this company again. The bumper I received in the mail was tore on the top piece. I have called all day and left several messages trying to get a return label so that I can get a front bumper that can be assembled. Customer service is terrible it’s unacceptable that I can’t even get through on the phone and they have no chat option online. STAY AWAY FROM THIS COMPANY!!!

October 21, 2024
Rated 1 out of 5 stars

They sent the wrong item!!

They sent the wrong item!!! I ordered the driver side seat switch and they sent the passenger side. I already waited a long time for it to come and now I still don’t have what I ordered the tracking is horrible

October 16, 2024
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Rated 4 out of 5 stars

The company was great

The company was great, but you need to let people know when things are not in stock right away. Had to reorder my parts. Because I was not made aware that the part was not in stock.

October 12, 2024
Rated 1 out of 5 stars

The part that I ordered was supposed to…

The part that I ordered was supposed to be here yesterday. I hadn't received a email saying it's been delivered or delayed. I don't think they take their job's serious enough for me.

October 5, 2024
TheAutoPartsShop logo

Reply from TheAutoPartsShop

Dear Customer , your order is shipped and delivered through USPS# 9400111898658877369523 , delivered in or at the mailbox at 2:03 pm on October 10, 2024 in ODENVILLE, AL 35120. https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111898658877369523

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