Great deals on products. Simple to navigate through website. My only issue is that I didn't not receive a email with tracking number or any information letting me know that shipment was being delivere... See more
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The part is a perfect match and fit. Communication lacked as far as shipping notification. Never received any info until the night before the item arrived. I honestly thought I had been scammed. Lol.... See more
I was told shipping information would be given as soon as part shipped. Didn't get shipping information until I told them to cancel my order. They sent me shipping information received the part 2 days... See more
Easy ordering, quick shipping, I was surprised I didn't receive a notice that it had shipped or the tracking number, but over all I was happy. Ordered Thursday and received the item Monday.
Company details
Written by the company
TheAutoPartsShop.com sells OEM & replacement parts at deeply discounted prices. Whether you are looking for brand name aftermarket parts or OEM/OES parts, TheAutoPartsShop.com has what you need at up to 80% off retail pricing. Combined with our FREE 2...
Contact info
Motor Parkway 200 Suite D-26, 11788, Hauppauge, United States
- 631 729-8182
- cs@theautopartsshop.com
- www.theautopartsshop.com
3.6
Average
299 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My fender came with decents and one…
My fender came with decents and one part was completely bent
August 9, 2024
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I ordered one (1) replacement grille…
I ordered one (1) replacement grille for my 2007 jeep grand cherokee but at the end of the transaction your company charged my card for the price of two (2) parts! There is no "cancelation" button so now I must be inconvenienced because of your error.
August 16, 2024
Wrong description on the part I…
Wrong description on the part I ordered, it doesn’t fit the tailgate, and I can return it??
August 8, 2024
Have not got the parts i ordered????
July 31, 2024
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Definitely don’t buy anything here
Definitely don’t buy anything here. Customer service sucks. They hang up on you and send you not the part in the pictures. They don’t send return labels. You end up over paying. You can get cheaper better part with a warranty at your local automotive store. Pradeep Movva is the guy that is doing bd business. Sent part back after 3 weeks asking for return label. Now the part was delivered by usps on 8/10/24. Sent emails and called to get my refund now they don’t want to give me my $232 dollars back
August 14, 2024
Unprompted review
Reply from TheAutoPartsShop
Dear Customer, We really apologize for the inconvenience happened to you. We just followed the process. The initial delay happened for us to check with the manufacturer on the color of the part, later we issued return label and then you sent the part back. It is only after we receive the part back and upon thorough inspection of the part by the warehouse we processed the refund on 13th of August. Your refund is processed and settled to your cc bank on 13-Aug-2024 18:47:50 EDT. From the date of settlement you cc bank would take min 5-7 business days to deposit the refund to your cc account. Since the refund is settled with your cc bank, you would have to contact your cc bank if you don't see the refund in your account in 5-7 business days. One bad review would cost us a lot and throw is from the ladder which we are struggling to climb, but still we need to follow the procedure to provide you the best service. We sincerely apologize for the inconvenience happened. Thank you.
Easy ordering
Easy ordering, quick shipping, I was surprised I didn't receive a notice that it had shipped or the tracking number, but over all I was happy. Ordered Thursday and received the item Monday.
August 8, 2024
The part got delivered on time with care
August 8, 2024
There gualatty and good price
There gualatty and good price, you can beat it.
August 14, 2024
Unprompted review
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they had good info and the right parts.
August 14, 2024
First time user
First time user, all went well with order and delivery. Would recommend this to everyone.
August 7, 2024
got the parts needed and they were the…
got the parts needed and they were the parts I ordered no breaks or damaged parts. very prompt in getting me my order.
August 8, 2024
It was simple to order the part that I…
It was simple to order the part that I needed. Navigating the the website was such a breeze. Straight to the point. This was the first time ordering from here. The next time I need an auto part , I won't look at any other site. This will be my go to place. Thank you.
August 13, 2024
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They took the order even when it wasn't…
They took the order even when it wasn't in stock and charged my card, they then claimed to give me a refund in full and I never received any refund. Terrible experience.
August 6, 2024
Reply from TheAutoPartsShop
Dear Customer, your order is refunded in full to your paypal and send confirmation to your email.
Terrible service sent me the wrong…
Terrible service sent me the wrong part.
Took weeks to correct matters I’m still trying to get a refund.
July 23, 2024
Not what I expected..Smh
I never received a tracking number on purchases. Only got shipped to me and haven't heard anything on the other item. I probably won't be buying any auto parts from there again. Just being honest
August 3, 2024
Part was as advertised and a perfect fit
Part was what it should be and came in a timely manner
August 4, 2024
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The part never arrived
The part never arrived. No notification of delay. Still waiting.
August 2, 2024
Reply from TheAutoPartsShop
Dear Customer, your order is shipped through USPS# 92612903031854543401786810 , this is in transit and ETA is 8/12 .....https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=92612903031854543401786810
Using the site was very user friendly…
Using the site was very user friendly and easy to use and navigate
August 10, 2024
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