I’ve been subscribing to The Bean Shop for some time now and they never disappoint… there’s a reason why I purchase my coffee from as far as Perth when I live in Southampton! My favourite is Colombia... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Founded in 2003, The Bean Shop is a specialist coffee roastery and retailer based in the heart of Perth, Scotland. We are passionate about sourcing, roasting, and sharing the finest coffees from around the world. Our carefully selected beans come from dedicated producers who prioritise quality, sustainability, and ethical farming practices. At The Bean Shop, we roast our coffee in small batches to bring out each bean’s unique flavour profile. We believe that great coffee should be both accessible and enjoyable, whether you’re a seasoned aficionado or just starting your journey. We supply freshly roasted coffee for retail customers, wholesale and coffee subscriptions, with online orders dispatched quickly in planet friendly packaging. Our Perth shop is a welcoming space where customers can browse our range, chat to our expert team, and find the perfect brew to suit their taste. With a reputation built on quality, knowledge, and personal service, The Bean Shop has become a trusted name for coffee lovers across the UK and beyond. We’re proud to be an independent business rooted in our local community and fuelled by a true love of coffee.
Contact info
PH1 5LB, Perth, United Kingdom
- www.thebeanshop.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time getting my order posted…
First time getting my order posted arrived in great time well packaged and coffee delicious as ever
Excellent product backed up with great customer service.
Excellent product backed up with great customer service and fair pricing. Best decaf coffee I have tried so far!
Have been with the bean shop maybe 6 or…
Have been with the bean shop maybe 6 or 7 years and in that time i dont think i have ever given them less than 5 stars. To be honest, the beans and the service i have always received has always been first class, i cant see myself ever giving them less than 5 stars. Cant see myself ever going anywhere else.
Staff are always friendly
Staff are always friendly, quick service & the store smells fabulous!
Served by the sultry Lorna who…
Served by the sultry Lorna who tantalised my buds with some exotic Carribean lovelies, roasted golden; the promise of their dark elixir makes me shudder with - anticipation.
Do not use any other bean shop
I’ve been using the bean shop now for over 7 years and the staff there are just amazing. Very knowledgeable and super friendly. I’ve also used them to post some beautiful gifts to friends and they have all loved the coffee and mugs! I wouldn’t use any other coffee service ⭐️⭐️⭐️⭐️⭐️
Shop here, it's greatq
As ever, helpful and friendly staff and delicious coffee (gourmet blend) bought
Well informed and courteous service
Quickly served by a young lady who definitely knew her stuff by asking me if the new purchase was for cafetiere coffee. Very polite and courteous plus extremely helpful, Excellent service would buy from this shop again!!
Exceptional Quality and Great Value
Used to use a very well known "southern" coffee roasters - who were exceptionally good. However, I then discovered that The Bean Shop (who happen to be more local to me) are equally as good - and far more reasonably priced. I would really recommend trying The Bean Shop out. (The staff are exceptionally pleasant and very helpful too.)
Incidentally, I have recently been drinking The Bean Shop's El Salvador - and can thoroughly recommend this as a dry, "roasted-nut" style of coffee (as opposed to the more "fruity" styles - which are equally as good, and which this roaster also has).
Really happy with their coffee and tea…
Really happy with their coffee and tea blends, and very quick postage. Will keep in mind for the future!
Needs more than 5 stars....
Needs more than 5 stars....
Ordered morning blend, bean shop blend and gourmet blend, and wow I was not disappointed. Order confirmed on Friday, coffee arrived on Sunday, well packaged. The smell of fresh coffee oozing from the package, and what a taste... absolutely perfect. Will not buy coffee from anywhere else now..
Ordering coffee beans for years!
I have been ordering coffee beans now for several years. The service is exceptional and the coffee bean’s taste is perfect. I don't want to miss it. In some cases where I haven't had the chance of a coffee brewed with the beans from The Bean Shop, I can't wait to taste it again.
Queries will be answered immediately. Delivery is spot on.
Great coffee and a fair price
Great coffee and a fair price. I really love the gourmet espresso blend, full of flavour without bitterness.
Usually delivery is very quick, often next day. Recently a delivery was delayed in the post - eventually arriving 2 weeks after the order was made. In the meantime the Bean Shop had sent me a replacement when I told them that my coffee hadn't come. So when the original order did finally turn up, I offered to pay for it, but the company let me have it gratis, even though the delay wasn't their fault. Happy customer!
Sadly no longer worth getting coffee…
Sadly no longer worth getting coffee from.
No roasting date on coffee! The bags I received we really quite awful. Roasted beyond any flavour or more likely old.
The shop itself is well stocked with coffee stuff but it seems the coffee has become second this. It is also rather unwelcoming with a radio blaring. The low price of the coffee should have been a clue to just how bad it is.
AND ...the shop was full of flies!
Great coffee
Great coffee. Fast delivery. Been using for over a year and every time the coffee is amazing
Best mail order coffee I’ve tasted - exceptional customer service!
First class Espresso Blend that is way beyond quality of other speciality coffee roasters I’ve tried - taste it to believe it for yourselves! A faulty batch of bags in a recent order that I placed was absolutely no problem for The Bean Shop. They sent a repeat delivery the next day in more robust bags. Exceptional customer focus and service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








