The British Belt Company Reviews 

622
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Over priced low quality items. I have emailed to express dissatisfaction and have not received the courtesy of a reply. I have also phoned and no one answers the phone. Trading under Acorn and Hide. S... See more

Rated 5 out of 5 stars

Bought three leather bags in the sale as gifts for family. Sale prices were amazing and just great value. Delivery was free and amazingly fast considering Covid situation and that it was Black Frid... See more

Rated 1 out of 5 stars

Worst customer service ever. Didn't respond to any of my e-mails or facebook message. Belt didn't include a return label so I couldn't exchange it for a smaller size, so now I'm stuck with a belt that... See more

Rated 5 out of 5 stars

I placed an order with this firm for 3 belts and and a personalized leather card holder on December 17. I wanted to support a British firm, and British manufacturing jobs. I also wanted the package to... See more

Company details

  1. Leather Goods Store
  2. Belt Shop
  3. Fashion Accessories Store
  4. Leather Goods Manufacturer

Information provided by various external sources

Handmade in Rutland 🇬🇧 The British Belt Company has been crafting belts, braces and small leather goods using sustainably-sourced, full grain leather, since 1946. Choosing one of our pieces means choosing the skill, care and expertise that comes with three generations of leather-work. Support a small British business and shop leather that lasts a lifetime, today.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

622 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(622)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

I initially ordered the wrong size not…

I initially ordered the wrong size not knowing that you are meant to order a size up from your actual waist size. So I sent the item back, forgetting to include the packing slip. However, the customer support was able to sort it out for me and I received my replacement quickly.

Overall the belt is great and the customer service was also great. Can't complain!

April 2, 2021
Unprompted review
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Rated 2 out of 5 stars

Lovely looking belt but..

Lovely looking belt. I bought the reversable Ridlington and the leather laminates have parted around the buckle. Needed to be super glued back together. I didn't return as easier to mend.

March 20, 2021
Unprompted review
The British Belt Company logo

Reply from The British Belt Company

Hi Simon,

Thank you for taking the time to write a review, we're sorry to hear about your belt. If you would like to contact our team on customer.service@thebritishbeltcompany.com we can resolve this issue for you.

Best Wishes,
TBBC

Rated 3 out of 5 stars

Delivery and quality were excellent

Delivery and quality were excellent. My only criticism is with the return system. I ordered to wrong size and don’t have a printer. It would have been a lot easier to have a return label included with the belt. However I do intend to order another belt from you and will be more careful about size and width this time

March 18, 2021
The British Belt Company logo

Reply from The British Belt Company

Dear Terry,

Thank you very much for your feedback and we're so pleased you like the belt.

In regards to our returns system - you should have received an invoice inside your parcel with returns instructions on the back. There is information included there for those who do not own a printer. If you take this sheet to the post office with you, they will be able to scan the QR code on the sheet and print the label for you. We hope this helps and we do hope to see you online with us again soon.

Kind regards
TBBC Team

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Rated 5 out of 5 stars

Wonderful belts

Wonderful belts. Wonderful service! My wife loved her first so much we ordered another one the next week. I recommend The British Belt Company to anyone looking for quality belts at reasonable prices.

March 16, 2021
Rated 5 out of 5 stars

Top notch

I ordered a jeans belt from the British Belt Company and was not disappointed; delivery was fast, the belt arrived in a nicely presented box and look and quality of the belt are very good.

March 16, 2021
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Rated 5 out of 5 stars

Fantastic belt

Fantastic belt - I purchased one for my son and it is superb. Highly recommended and it will last him decades.

March 15, 2021

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