the caravan warehouse Reviews 

250
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have purchased several different items from the Caravan Warehouse and I dealt with the extremely professional, very talented and unbelievably helpful Michelle! This lady is absolutely amazing, her k... See more

Rated 5 out of 5 stars

I think this company is the best I have ever dealt with,you can speak directly with a human they are very very helpful, offer advice too, they are polite and patient and their delivery service is exce... See more

Rated 5 out of 5 stars

I ordered a small component from Caravan Wharehouse which the courier company managed to lose. I rang up and Michelle was able to follow up for me and establish that the courier was responsible and a... See more

Rated 1 out of 5 stars

I ordered and paid for a PVC roller blind in February and received email confirmation. Some four weeks later the blind hadn’t arrived so I followed up and was told it was out of stock and they were a... See more

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4.1

Great

TrustScore 4 out of 5

250 reviews

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4.1

All reviews

(250)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

I called the Port Talbot office and they were so helpful. I spoke to Michelle and with her help I got the exact materials I required. Great service!

September 7, 2020
Unprompted review
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Rated 5 out of 5 stars

Great service - recommended

Great service. Found the missing inner glass pane here for the oven on my caravan for a good price. Ordered and paid on line.
3 days later the glass arrived. It was very well packaged inside 2 very sturdy boxes with bubble wrap.
No hesitation in recommending The Caravan Warehouse. Super service and will definitely try them again first in the future.
Many thanks.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Had a problem with static caravan door hinges. The help was second to none. Have already recommended to other owners and will continue to do so. Thank you accounts team.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Orders despatched and delivered in great time. Kept up to date with the process, efficient customer service sorted out our queries promptly and it was all hassle free.

July 30, 2020
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Rated 4 out of 5 stars

Great customer service…

Great customer service and a prompt solution to a lost package by DPD, I called the team and they arranged a replacement there and then which arrived the following day. Thank you

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service from this company

Excellent service from this company. Very quick delivery- was advised of delivery date and on the day I received a text giving a 1 hour DPD delivery slot.
The item I ordered (kitchen bin ) was of good quality and I wouldn’t hesitate to buy from this company in future .

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service especially…

Absolutely fantastic service especially by Michelle, my original order came next day as promised and even when I managed to order the wrong parts, Michelle went out of her way to ship out next day the correct part and took back the original incorrectly ordered parts (even when the wrong order was completely my fault). brilliant services wouldn't hesitate to use again and recommend to all.

July 22, 2020
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Rated 5 out of 5 stars

Excellent service

Excellent service, I ordered yesterday and item was received this morning after being kept updated with delivery details .
I would have no hesitation in recommending this company
Thank you

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Good Service

We bought a water heater recently and received a prompt and reliable service. Michelle who works in the sales department was especially helpful, very polite and professional. Would definitely use them again.

July 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent website, product and service.

We ordered a replacement folding bed mechanism complete with mattress for our sofa bed.
We received an order acknowledgement almost immediately. The next day an emailed invoice was received, followed later by the courier email confirming our order would be with us the next day including the drivers name. Sure enough the item arrived in good condition the next day (2 days efter ordering during the Covid lock down) and I was able to replace the frame in around 40 minutes as it was a direct replacement. Fantastic product and service. Thank you.

May 2, 2020
Unprompted review
Rated 1 out of 5 stars

Wriggled out of their warranty

They wouldn't entertain a warranty on a faulty roof light assembly just because I fitted it myself!
Why would I pay an "expert" to do a very simple DIY job?
Regardless of who fitted it and how it was fitted - it was a faulty unit that failed when the other two units that I purchased from them didn't!
Needless to say I'll be taking my business elsewhere from now on - I recommend you do the same.

February 25, 2020
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Rated 5 out of 5 stars

Very helpful staff

Had to have some help identifying correct part for gas cooker. Really helpful staff. Absolute pleasure dealing with them. Got the right parts to do the job. Many thanks

November 1, 2019
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Rated 5 out of 5 stars

Top job

Extremely helpful,cheerful and friendly with our order.

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

I would recommend this company

I would recommend this company. the staff on the end of the phone could not be anymore helpful as they were I am not very good with filling things in on line but as soon as I found I had a problem I phoned them up. and they help me all the way. I have been in touch with them asking questions through no fault of them self's I just like asking things and they helped me in every way I feel like I now them at the office 😂😘 o and by the way the is brilliant and it came on time 👍

September 20, 2019
Unprompted review

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