Terrible experience. I am a professional musician and I needed the case for a gig. They told me stimated time was 10-15 days and I order it one month and a half before. I told them my flig... See more
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Got a pedal-board flightcase from these guys - really good quality product, and a great price. I guess the latter is because they actually make this stuff themselves, so no middle-man to take a cut... See more
Case pour Vox AC30C2X commandé vendredi matin 13/01/12 de France. Reçu mardi matin 17/01/12 ! Produit de très bonne facture. Livraison rapide et fiable via UPS. Que du bonheur ! La qualité du... See more
Ordered & paid for filght-case for 1990s Fender Twin Amp on 18th, the advert implied item was in stock. Was asked for dimensions, today, on 25th. No idea when flight-case will arrive. Flight Case Ware... See more
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Company details
Information provided by various external sources
The Flight Case Company specialise in protection solutions, we supply thousands of flight cases worldwide on a monthly basis with our for ever expanding custom workshop. We are proud say our cases are Made in Britain! We are the leading flight case manufacturers for Apple Flight Cases. Supplying protection for your beloved mac worldwide. Visit our Apple Flight Case section to browse the latest products. We don't just offer standard 'off the shelf' flight cases, we offer serious customisation to your needs. Speak to our sales team for a competitive price and advice.
Contact info
Gallants Farm, Gallants Lane, ME15 0LF, Maidstone
- 01622 724900
- info@theflightcasecompany.com
- www.theflightcasecompany.com
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When I unpacked the case I was very surpised. He looked much better than in the photo
I immediately grabbed my amp in the case, and everything fit perfectly. Nothing shook and the workmanship is great. I can and will recommend the case in any case. With best regards from Germany, Roland Meier
Ps Very fast production and delivery
poor
sorry but still haven't received my order and when sent email they replied to one but not any other ! had no update as of yet and it has now been 10 days and still waiting. This back order stuff should have been said at checkout not by me having to chase company to find out what is going on.
Great flightcase and great service
The flightcase is absolutely great. The build quality is excellent and it was delivered it on the date I asked for it.
I would definitely buy from these guys again
Great Hard to find products. Solid Construction!
Love their products! Hard-to-find I-Mac Case is a great design! Website is easy to navigate. Would purchase from them!
Love my custom flight case
I needed a custom case so I cam to these guys who were very helpful through the whole process and provided drawings. 1 week later it arrived on my door step :-) very happy
Excellent flight case, would buy from again
Purchased a case for my amp, fits like a glove. Speedy delivery, would buy from again.
Service is great, products were great
Purchased a total of 4 custom flight cases from these guys, they took on board all my requirements in detail and delivered promptly.
Excellent Flight Case....some inaccuracies on website, communcation could improve.
I have a custom made guitar pedal board and needed a flight case for it. A friend had bought a flight case from FCC last year and was extremely impressed with it. I looked at his case and liked the build quality and durability of it too...my friend is quite tough on his gear - he's had this case for most of a year now, it's seen a lot of knocks and bangs but is still structurally sound. On the strength of this, I decided to order a case from FCC. I went on their website, measured my pedal board and it matched the internal dimensions stated for the GB03 case - so I ordered it!!
I got a very nice email back apologising that the GB03, which is usually an off the shelf item, was not in stock, so they were going to build me a custom case to honour my order. I was very happy with this response and looked forward to my custom built case, which I was advised would be a better quality case than the off the shelf ones.
I had to chase for delivery on the case twice, and just received a response to the first of my emails, no response to the second one, but the case did arrive the next day after I sent the second email, although to the wrong address. I'd stated my mother in law's address as delivery address, as I'm always at work, but the case was despatched to my home address. Thankfully my neighbours were in to accept the delivery on my behalf. However, when the case did eventually arrive, I was delighted with it. I compared it with my friend's case and it was indeed a higher quality case - the hardware seemed a better quality and certain parts of the hardware, e.g. the butterfly catches, were actually brand-named. Only one problem....the case was too big for my pedal board!!
I went back on to FCC's website to verify the dimensions and after a bit of searching around the website I found that the dimensions of the GB02 case were stated on the GB03 page! A GB02 case would have suited my needs better than the GB03 which I ordered and received. However, I decided to keep the case as it was so good quality - and I could put more gear in it!!
I did a bit more searching and found a few more errors on some product description pages. I emailed FCC to advise them of these errors on their website and to suggest that they fixed them, so no other customers were given the wrong information to influence their choice of case to purchase. I again received no response to my email...
To recap - the case is excellent quality, I'm extremely happy with it, even though it was too big due to the wrong information on FCC's website. The information on the website needs corrected if not already done so and an improvement in communication with the customers is very necessary. With these few improvements, FCC would definitely be a '5 star' company to deal with.
Superb quality case...
I contacted the Flight Case Company by phone after searching on the net for a good, reliable, British manufacturer of flight cases. I have an Orange Thunderverb 200 head which has made the rounds gig-wise. It's a heavy amp, and I needed a case that would not only take the weight, but also stand the wear and tear of a real tour. What I got was exactly what I needed and wanted. Superb quality, the most rugged catches and castors, and I would have absolutely no hesitation in ordering any and all future case requirements from these guys. Good price, great service, fast delivery. Highly recommended.
Solid company, solid case.
I live in Alabama, USA. I ordered my Vox AC30HW2 flightcase and within 14 business days it arrived on my doorsteps from Great Britain in perfect condition. I love this case! Sturdy, supportive and looks awesome. I will def be buying from The Flight Case Co. again.
Excellent service, very helpful staff
I've bought three amp cases from the company in the last two and a half years, and just ordered another. The first case was too small for the amp ( a Fender Custom Vibrolux Reverb) as the dimensions were taken from Fender's website, and would you believe, they don't add on the measurements for the rubber feet, the corner protectors or the top carrying handle! I got on the phone to Mark at The Flight Case Company, and he arranged for the case to be picked up by courier and sent back. The replacement (right size this time) arrived in about a week and fit like a glove! The next amp was for a Cornford Hurricane, and this arrived in about a week and was a perfect fit. The third case was ordered for a Fender Super Sonic 22 combo and when this arrived, we fitted it to the amp immediately before the delivery guy left and found that it was too small. I got straight on the phone and spoke to Mark who instructed the courier to return it immediately. Turned out that the wrong case had been dispatched from the factory, but the replacement arrived within a couple of days and was spot on!
The build quality is fabulous and the amps are well protected so no complaints on that score. Despite the messing about with the two Fender cases, the service has been courteous and prompt, on the understanding that the case are made to order, so you can't expect overnight delivery. As I said, I'm certainly happy enough to have placed an order for another case within the last couple of days.
Amazing Flight Case, Dopey Delivery.
Customer Service - 4/5
Replied to my questions promptly, however the information requested was wrong in some cases and was not acknowledged to be wrong despite notifying them.
Product - 5/5
Flight Case (27" iMac) is Fantastic. Everything about the case just screams high quality production, have used plenty of times already and couldn't be happier. I was unsure at first as there are much cheaper cases on the market, but for that bit extra there is a clear difference in quality.
Delivery - 2/5
Tracking number did not work, and never did, despite contacting company multiple times (courier and business). No clear information regarding delivery - when I requested information regarding my order over the phone, no one really knew anything about it and just said will dispatch in 5/7 days (after 4 days) - Eventually took 9 days to receive, which is absolutely fine considering they build on demand - However would have been nice to know roughly when I needed to be in the house to collect, had to stay in for 3 days in case it arrived.
Overall a Great product and decent customer service - However could do with developing Delivery process, also to be more helpful when information is requested about delivery (did not feel personal, just another number to them)
Would Recommend.
So big I could park my van in it!!!
Ummed and arrgghhed about which size pedalboard to buy then had a couple of drinks and bought the biggest one. Totally satisfied. Great bit of kit. And if I don't 'grow' into it I could probably move into it. Wouldn't let it go though. Cheers!!! L
Good product with decent service
I ordered a pedalboard and was told it would be next day delivery, the actual delivery was around 2 weeks later.
Despite this I was happy with the service provided as the company were contactable by email and gave concise answers as to the progress of my order. I will be ordering again with them!
One of the best service i have encounter
I bought i imac travel case from theflightcasecompany.com and i could not be more happy. I live in Greece and I got the case even faster than I would expect If I had bought it from Greece.
In addition the store helped me out from a mix up that I had caused, thanks alot.
So, I would say, theflightcasecompany.com, Highly Recommended!
Quality flightcases,reasonably priced and knowledgeable staff.
If you want flightcases I'd recommend The Flightcase Company or Swan Flightcases.I opted to buy my CDJ Cases from TFC & wasn't disappointed.The cases I bought were excellent in quality & cheaper than the Swan option. Only downside is TFC didn't have the colour option that Swan offer.
On this occasion though I was happy with black cases.
Delivery was speedy & the CDJ's fit perfectly.
I would use them again,so check em' out!
Really good. They made a few custom cases for me very quickly, I'd use them again.
Nice guys. Flexible, helpful, creative, not too expensive or too slow.
Excellent company to deal with!
Very quick to respond to your needs.
Easy to work with.
Delivered in very fast time.
Well reccomended!
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