The Flight Makers Reviews 

1,251
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Haskel was incredibly helpful and patient helping me get my flights diverted, nice hotel, and checked in several times. Really appreciate his help and kindness

Rated 5 out of 5 stars

We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could... See more

Rated 5 out of 5 stars

We had the great opportunity to work with Mr. Freddy Smith. Mr. Smith was professional, knowledgeable, helpful, patient and kind with excellent customer service skills. We asked some of the same qu... See more

Company replied

Rated 5 out of 5 stars

If you’re looking for someone who will take care of you with kindness and professionalism, ask for Ronin Oxyn. You’ll be in great hands with this gentleman. He listened attentively to my concerns and... See more

Company replied

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site
  4. Tour Operator

Written by the company

We are in the business of memories, joy, unforgettable experiences through serving as a Worldwide Tour & Travel Specialists to our customers. Our motto is to provide the best travel experience to our customers at an amazing price with help of our vast network and experience throughout the globe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,251)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Scheduling flight!!…

We were having trouble with the website getting what we needed…so we called and talked with Haskel. He was extremely helpful in booking our flights and answering all our questions. We are looking forward to a wonderful trip now in March.

February 6, 2026
Rated 5 out of 5 stars

Haskel provided exceptional service…

Haskel provided exceptional service pointing us in the right direction with a refund due to a flight cancellation over the Christmas holidays! He was polite, knowledgeable and patient, all exceptional qualities in customer service.

January 29, 2026
Rated 5 out of 5 stars

We have been gratefully help by an…

We have been gratefully help by an Agent through the process of getting a refund and cancellation on our ticket. Unfortunately less than 24 hours after purchasing the ticket, I became sick and could not make the flight.

The Agent named " Haskel " was very patient and help us with a positive result.

January 26, 2026
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Rated 5 out of 5 stars

Zane was first rate

Zane was first rate, very very knowledgeable and helpful. Put my mind at ease. Feel like I have made a friend to help me with travel. Highest recommendation

January 26, 2026
Rated 5 out of 5 stars

Brian is a life saver

Brian is a life saver. He made sure we were able to get tickets after our flight got canceled. He was very patient and tue entire experience was very intuitive.

January 19, 2026
Rated 5 out of 5 stars

Extremely Helpful Agents

Freddy Smith was the name of the agent who helped us. He was extremely kind, helpful, and thorough. He went through multiple options to help us with our problem and proposed the best and most affordable option.

January 17, 2026
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Rated 1 out of 5 stars

Difficult dealing with them

Needed to change a booked Delta flight. Delta assigns their customer service to this company. It was difficult to understand the agent. He made a couple mistakes. We wanted the change to be exactly like the 1 we canceled which would be delta confort+ ... he booked comfort. I had to go in later and correct. Now he says he forgot to send a confirmation email... I'm hesitant to comply...as after I gave him our credit card number... within 4 days it was hacked and hundreds of dollar's were charged. Suspicious.

July 13, 2025
Unprompted review
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Reply from The Flight Makers

Dear Jo Ga Montgomery,
We apologize for the inconvenience caused. Kindly share more details at customerservices@theflightmakers.com so we can review the matter and work towards a resolution. We will be able to assist you further once we have the necessary information regarding your experience.

Regards
TheFlightMakers

Rated 5 out of 5 stars

Spectacular professionalism and…

Spectacular professionalism and patience on Lenny's part in booking us two tickets from CJB to SLC! Lenny, thank you very much for your meticulous care to detail at every step! It meant a lot to both my husband and I to interact with you this evening and to complete flight reservations. Stay blessed! Thank you!

August 1, 2025
Unprompted review
The Flight Makers logo

Reply from The Flight Makers

Dear C. Jabakumar,

Thank you for the wonderful review! We're so glad you loved your experience with us. Your feedback is incredibly valuable, and we look forward to providing you with another great visit in the future.

Regards,
Theflightmakers.com

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Rated 5 out of 5 stars

Great Service

The site was fairly easy to maneuver through. But what really made the experience better was the agent Mr.Abby Ford. Mr.Abby walked me through each step of the process with precision and patience. Making sure each step was understandable which made me comfortable with each decision that he made. He was also respectful and courteous throughout the entire time. Thanks Mr.ABBY FORD for a wonderful experience!!

July 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Haskel helped my daughter get a refund…

Haskel and Lenny
Haskel helped my daughter get a refund because she put in the wrong date We felt he went out of his way to help us. He had to call the hotel and get the confirmation to do the refund. He made our experience enjoyable.
I had another issue on 7/21. I called and was hung up on 2 times. I called back and talked to Lenny. Lenny guided me through the process and stayed on the phone until everything was resolved. He had so much patience with me.
Both gentlemen were just Awsome and made our experience pleasant.

July 13, 2025
Unprompted review
Rated 5 out of 5 stars

Abby Ford was very helpful in resolving…

Abby Ford was very helpful in resolving an issue I was having trying to change a reservation with an international hotel. I appreciate his calm demeanor, knowledge, diligence and kindness. He worked to coordinate a solution with the manager at the hotel.

July 20, 2025
Unprompted review

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