I came across this company after looking on Google and eBay for a heated floor for the bathroom. Their prices are superb and they offer a custom design service that is second to none. I called to add... See more
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Review summary
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Reviews shaping this summary
wow, great company and superb CS as a keen DIYer ive taken on a task of adding UFH to a kitchen renovation Searched for the parts and TFHW came out the best option, and although i will be getting... See more
First order with this company. Item was a good price and swift delivery. Very happy. Definitely would use again. Obviously I haven’t had to return anything under warranty, so cannot comment on that.
Service exemplary apart from an initial misunderstanding about the pipe sizes and design routing of UFH piping. Design changed and resubmitted on the saje day, much appreciated. Took time to go thr... See more
Company details
Written by the company
Customer service is of paramount importance to us. We strive to ensure customers are totally satisfied. On a rare occasion where customer expectation is not met in full, we will do all we can to rectify this.
Contact info
United Kingdom
- www.thefloorheatingwarehouse.co.uk
4.7
Excellent
450 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Quick and easy
October 17, 2024
Thermostat delivered quickly
Thermostat delivered quickly, setup was easy and it was the correct version.
October 24, 2024
Prompt order processing and good value
Prompt order processing and good value. Items delivered on time and all as expected.
October 13, 2024
Amazing service and delivery was made…
Amazing service and delivery was made very quick
October 20, 2024
Excellent customer service ensuring…
Excellent customer service ensuring choice of right products for the job.
Shipped promptly.
October 14, 2024
Extremelty helpful
Extremelty helpful, items all in stock! I could find no other supplier able to fulfill the order so quickly. Brilliant service to us in need of a quick turnaround.
October 10, 2024
Delivered fast and on time
Delivered fast and on time
Great staff. After sales help...
Al was a lovely experience
October 7, 2024
Highly Recommended
Very professional ,vey good customer service, providing all information which need, CAD drawings... quick reply, fast delivery. I will rate 10 stars if I could. Thank you for your service. All the best . Highly appreciated and recommended.
September 28, 2024
Great price and speedy delivery 👍
September 28, 2024
Swift dispatch of materials and great…
Swift dispatch of materials and great technical support.
September 24, 2024
under floor heating
easy to order and delivered next day
price was very competitive as well
September 17, 2024
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