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The Green Reaper Reviews 

5,255
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 409 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, smooth ordering processes, and helpful service provided when items arrive at their homes. People also mention that the purchased equipment offers great value, works remarkably well for garden tasks, and often arrives fully assembled or ready for immediate use. Some reviewers were not happy with unexpected delivery scheduling issues, courier communication problems, or occasional missing parts inside the packaging. A few consumers also experienced communication delays when trying to track orders, or encountered problems with faulty items requiring returns.

What people talk about most

Delivery service

Reviewers highlight high satisfaction with the delivery service, frequently praising exceptionally fast... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive promptly, are... See more

Service

People report positive experiences with service, highlighting the easy-to-follow order process, helpful... See more

Order

Consumers find order satisfaction due to a smooth and straightforward online process. Reviewers frequently... See more

Price

Reviewers mention positive feedback about price, highlighting competitive costs and great bargains compared... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Green Reaper website site is very easy to navigate and well backed on trust pilot. My order was accepted very quickly and delivery was excellent and well within time. The lawn mower arrived wi... See more

Company replied

Rated 5 out of 5 stars

Absolutely spectacular - form stat to finish. The Green Reaper is one of those brands which screams reliability. I love my lawn manicured, but for too many years I laboured under a misapprehens... See more

Company replied

Rated 5 out of 5 stars

Good communications, quick delivery. Great product. Only minor issue is the charger came with a EU plug. But only a 5min job to cut off and rewire. Finally I can cut the grass and listen to music:) Fo... See more

Company replied

Rated 5 out of 5 stars

Ordered a very specific heavy duty Masport/Briggs & Stratton mower I could only find on line. Had a slight complication with the very fast delivery estimate (two days) so phoned up Green Reaper and sp... See more

Company replied



Company details

  1. Lawn Mower Store
  2. Garden Center

About The Green Reaper

Written by the company

The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.

We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.

Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,255)

411 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order
Happy with product

July 31, 2026
The Green Reaper logo

Reply from The Green Reaper

Thank you for taking the time to leave us a review. We are glad to hear that our ordering process was straightforward and that you are happy with your new kit.
Laura

Rated 5 out of 5 stars

Top job

Easy to order and speedy delivery.

July 30, 2026
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Reply from The Green Reaper

Thank you for your 5-star review. We are delighted that your order process was smooth and delivery swift!
Laura

Rated 5 out of 5 stars

Fantastic customer service.

The product was exactly as I expected.
However, the customer service was fantastic. Ordered one day and delivered the next. Could not ask for better.
Happily recommend this company to anyone.
I will definitely be back!

July 30, 2026
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Reply from The Green Reaper

Thank you so much for your lovely review! We are very happy to hear you would recommend us to others, and delighted that we will be able to welcome you to TheGreenReaper.co.uk in the future!
Laura

Rated 5 out of 5 stars

Delivered very quickly and good product

Delivered very quickly in 2days. Really pleased with the Sack Barrow good tyres and very robust

July 28, 2026
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Reply from The Green Reaper

Thank you for taking the time to leave us a review. We are glad you like your new kit and that your delivery was swift. Thanks again for your custom!
Laura

Rated 5 out of 5 stars

Highly recommended

Great price and super fast delivery,no issues

July 28, 2026
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Reply from The Green Reaper

Thank you for leaving us a 5-star review. We are glad that you found our pricing competitive and that your delivery was speedy!
Laura

Rated 5 out of 5 stars

Great product and fantastic service

Great product and fantastic service with a super quick delivery.

July 28, 2026
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Reply from The Green Reaper

Thank you for your 5-star review. We are delighted that you were happy with our service team and that your order arrived swiftly!
Laura

Rated 5 out of 5 stars

Great friendly service from the outset

Great friendly service from the outset.
Amelia in customer services was fantastic and answered all my questions and tracked my order to ensure it was correct and processed promptly.
I had regular updates on the delivery date.
Martin delivered the ride on lawnmower at the agreed time and did an excellent handover and demonstration.
The lawnmower came with oil and fuel in it- so ready to go (unlike other manufacturers).
Cannot fault the excellent service I have been given.

July 26, 2026
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Reply from The Green Reaper

Thank you very much for your detailed and kind review. We are delighted that our team was able to deliver a 5-star experience for you. We hope you enjoy your new kit, and if you need anything else, you know where to find us! :)
Laura

Rated 5 out of 5 stars

From order to delivery everything was…

From order to delivery everything was very smooth.Martin (who delivered ride on mower)was extremely thorough with the explaining how to use the mower and answered any questions we asked.All in all cannot fault the company.Mr Jackson

July 24, 2026
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Reply from The Green Reaper

Hello, Mr Jackson. Thank you very much for your kind review. We are very happy to hear that Martin's run-through was helpful and we hope you enjoy your new mower!
Laura

Rated 5 out of 5 stars

Very fast delivery also kept me updated…

Very fast delivery also kept me updated on my order and saved a good amount compared to other suppliers

July 23, 2026
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Reply from The Green Reaper

Thank you for taking the time to leave us a review. We are very glad to hear you found our pricing competitive and our communications helpful.
Laura

Rated 5 out of 5 stars

Excellent communications

Excellent communications, and a very impressive delivery arriving a day early! Had a small delivery issue with a scuff on the mower, which was quickly corrected without any fuss and a replacement part arrived within a few days. Can not fault this company for their customer service and most excellent products. Will, without any doubt be back and purchase from them again. Highly recommended.

July 20, 2026
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Reply from The Green Reaper

Thank you very much for taking the time to leave such detailed and kind feedback! We are very happy we were able to fix the issue with the delivery damage in a timely manner. We look forward to welcoming you back to TheGreenReaper.co.uk in the future! :)
Laura

Rated 5 out of 5 stars

Great product and prompt delivery.

Great product, next day delivery, excellent communication.

July 23, 2026
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Reply from The Green Reaper

Thank you for your 5-star review - we are happy to hear that your order arrived swiftly and that you found our communications helpful.
Laura

Rated 5 out of 5 stars

Price

Price, efficiency, delivery

July 22, 2026
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Reply from The Green Reaper

Thank you for your 5-star review. We are delighted that you found the ordering process streamlined!
Laura

Rated 5 out of 5 stars

Great service

I ordered a piece of garden equipment expecting it to take a few days to arrive. Two days from order to delivery.
Fantastic.

July 21, 2026
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Reply from The Green Reaper

Thank you for your fantastic review! We are very happy to hear that your order arrived swiftly.
Laura

Rated 5 out of 5 stars

Excellent service

Excellent service

July 21, 2026
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Reply from The Green Reaper

Thank you for your excellent review! We love hearing from happy customers :)
Laura

Rated 5 out of 5 stars

Excellent service

Excellent service, very competitive and arrived the very next door. Easy website

July 21, 2026
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Reply from The Green Reaper

Thank you for taking the time to leave us your positive feedback. We are very glad to hear our new website is easy to use and that your order arrived swiftly!
Laura

Rated 4 out of 5 stars

Received my mower in perfect condition

Received my mower in perfect condition
In good time despite our remote location!

July 20, 2026
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Reply from The Green Reaper

Thank you for taking the time to review us. We are very glad to hear our courier network met demand even in the farther reaches!
Laura

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