TheHut 

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See what reviewers are saying

Rated 5 out of 5 stars

Wonderful product although unfortunately the mini boots slipped off my feet as slim footed. Would still like to say the Hut provided excellent support throughout the ordering, dispatch & return p... See more

Company replied

Rated 2 out of 5 stars

Packaging was very poor - footprints on front of parcel by address label & packaging was ripped on one corner exposing the corner of the clothes rail which was scratched back to the bare metal. Once u... See more

Company replied

Rated 4 out of 5 stars

Delivery on time Ralph Lauren polo shirt advertise custom slim fit What arrived was slim fit Which I would have not ordered £2.99 return And there is a charge for shipping too Which on this order I di... See more

Company replied

Rated 5 out of 5 stars

Prices are fantastic for designer products. Plenty of sales and an added bonus for keyworkers and NHS staff regarding The Blue Light.Delivery is unbelievably speedy.Cant fault The Hut.A great find via... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Shoe Store

About TheHut

Written by the company

The Hut.

Helpful Links



About Us

If you're looking for the latest designer fashion, homeware and beauty collections all on one convenient site, you're in the right place. With carefully curated edits and buying guides, you'll find exactly what you've been searching for, as well as things you didn't know you were!

Founded as the flagship website of The Hut Group, and in good company with sister brands LookFantastic and Myprotein, TheHut.com is one of Europe's largest online retailers.

Be one step ahead with updates on the latest arrivals, new designer launches and must-have items, and be the first to know about special offers and promotions. Find your little bit of luxury at The Hut.

As if our designer collections weren't already a reason to shop with us, we also offer free UK delivery when you spend £100, so your dream product will be knocking at your door before you know it. Our delivery service also spans over 200 countries, and with tracked postage you can follow your parcel every step of the way. If your item isn’t quite right this time, don’t worry, we offer easy returns so you can get it right next time.


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom

  • www.thehut.com
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BETTER THAN COMPETITIVE

The site is easy to navigate. The prices are amazing, especially as there is the added bonus of additional discount.
I have wanted a House of Hackney and Barbour collaboration for the LONGEST time, and I do love a bargain. Absolutely delighted with my 'Barbour x House of Hackney Laving Quilted Shell Jacket'. It came in add under £100.00. This gorgeous coat was originally £270.00.
I also bought a Radley crossbody bag over £30 less than anyone else is selling it in the sales. Originally £99. If you buy now you'll get it for £27. Amazing!!! Be forward thinking and buy as a future gift for family or a friend. x
I am definitely a 'happy shopper'. I have my eye on the a Barbantia bin, significantly lower than a major high end department store we all know!

Spread the word!!! Save 'The Hut' as one of your favourite shopping destinations

August 23, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I requested parcel to be left with my…

I requested parcel to be left with my neighbour, but the photo on Evri showed it was outside. When I returned home the next day, the parcel had been stolen

August 23, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hi Helena,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,
Liam

Rated 5 out of 5 stars

EXCELLENT

Excellent service, great communication and fast delivery.
Excellent quality products

August 25, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Wrangler jeans

Good quality jeans and great price with quick delivery only knocked score down because I ordered 2 pairs and only one delivered

August 22, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Excellent fast service

August 24, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Quick and concise replies

Quick and concise replies. Spoke with Bongekile and Qinisolihle.

August 24, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great quality Polo Ralph Lauren…

Great quality Polo Ralph Lauren clothes.
Easy ordering and the fastest free delivery i have ever experienced, 15 hours from ordering confirmation.
I have used them in the past and never had a problem.

August 22, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great service and super quick delivery

August 21, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Exactly what I ordered

Exactly what I ordered, good quality and speedy delivery

August 22, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent service

Very good product and fast delivery.

August 18, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great service

Great service, speedy delivery and good prices

August 21, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent value

Excellent value and fast efficient service and delivery

August 19, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company! Discovered almost by accident, the real deal in my opinion.

August 17, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great price

Great price, super fast delivery, great communication and a lovely pair of boots!

August 18, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great price and very quick delivery

August 17, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

New Bags..

Easy to order, great choice.
Kept up to date with delivery, items delivered quickly. 👍🏼

August 16, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great no problems next day delivery

Great no problems next day delivery

August 14, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great service and very fast delivery

Great service and very fast delivery

August 14, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Hopefully my refund will be quick too. Very happy so far with service.

August 12, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Rated 5 out of 5 stars

Superfast delivery

August 11, 2025
Unprompted review
TheHut logo

Reply from TheHut

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

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