I have given this company 5 stars, I could have given more if I could! From the start they give you the confidence to order from them. They are extremely professional in all their dealings from in dep... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a loyal customer for many years. Responses were prompt. But this time around my order was filled promptly and delivered, but when I requested an invoice I was met with radio silence... See more
I ordered a product for a very minor ailment but the service even for this was exemplary. Very professional from beginning to end with access to information and someone to talk to if required. Felt li... See more
Excellent service once again from The Independent Pharmacy. My Eumovate cream arrived very quickly, the website is easy to navigate and don’t know what I would do without this service, it’s much easi... See more
Company details
Written by the company
The Independent Pharmacy is an Online Pharmacy and Online Doctor service specialising in Men's, Women's, and Travel Health. We offer online consultations for specific prescription medicines, as well as selling all associated pharmacy medicines and goods at discounted prices. We want to revolutionise healthcare in the UK and aim to be the most customer-focussed, user-friendly Online Pharmacy & Online Doctor available. We want our customers to feel confident to contact us for advice and make purchases from us. Visit us at: www.theindependentpharmacy.co.uk
Contact info
14-16 Dixon Road, Brislington, Bristol, BS4 5QW, Bristol, United Kingdom
- support@theindependentpharmacy.co.uk
- www.theindependentpharmacy.co.uk
4.8
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The order came through quickly with no…
The order came through quickly with no fuss at all. Have bene using the product as instructed and feel it's working well.
Really good service
August 21, 2026
Unprompted review
Excellent service
Excellent service and quality price value
Attention and due care guarantee
delivery service excellent
July 6, 2026
Unprompted review
Overall very positive experience
Very easy to order and very quick delivery
July 20, 2026
Unprompted review
Good service
Excellent price and a fast delivery. Website is easy to navigate. Also they follow-up with additional information on the product.
August 10, 2026
Unprompted review
I always buy my scalp product from the…
I always buy my scalp product from the Independent Pharmacy because I know that I can trust them.
It is always delivered quickly and the discount code you get is always a bonus.
It is a really great pharmacy and when you contact them by phone they are so helpful.
August 6, 2026
Unprompted review
Very efficient process with high…
Very efficient process with high quality products
August 11, 2026
Unprompted review
the Independent Pharmacy is my goto source.
the Independent Pharmacy took the trouble to read my email and responded when others could not be bothered. They sourced the drugs I need, and have been a reliable supplier ever since. I have my doctor's surgery default to them for supply. Hence when I needed OTC drugs they are the first people I turned to.
June 2, 2026
Unprompted review
As soon as my order was approved they…
As soon as my order was approved they were delivered within days thank you
August 4, 2026
Unprompted review
Ordering was really easy just a few…
Ordering was really easy just a few questions about my progress and was delivered within 3 days
August 11, 2026
Unprompted review
I had an excellent experience with…
I had an excellent experience with outstanding service.
July 23, 2026
Unprompted review
Excellent
Excellent service once again from The Independent Pharmacy. My Eumovate cream arrived very quickly, the website is easy to navigate and don’t know what I would do without this service, it’s much easier ordering this way than ringing the surgery, ‘you are number 19 in the queue’
Only then to get cut off😫 it all takes too long so very happy with The Independent Pharmacy, you feel looked after 😊
August 6, 2026
Unprompted review
Very good and quick service
Very good and quick service
Very satisfying
August 14, 2026
Unprompted review
Because the medicine is really good I…
Because the medicine is really good I feel better I can eat and sleep thank you
August 13, 2026
Unprompted review
Really helpful and careful people who…
Really helpful and careful people who double checked that I had the right product
August 7, 2026
Unprompted review
I ordered a quantity of doxycycline and…
I ordered a quantity of doxycycline and the process was seamless. The price was extremely reasonably; the pharmacist was caring and concerned that I had enough medication for the entire journey. The tabs were dispatched the same day. I will definitely be using them again. 5 stars from me.
August 6, 2026
Unprompted review
Excellent service quick delivery really…
Excellent service quick delivery really appreciate quick delivery
Thorough procedure for medication
August 8, 2026
Unprompted review
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