The Lifestyle Gift Card Reviews 

18,694
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,597 reviews, most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate the wide range of gift choices available and enjoy the flexibility to split their credit values across different popular brands. People often highlight how convenient it is to use these vouchers for sending thoughtful presents to colleagues, family members, or friends. Many users also report that the delivery and initial receipt of the digital vouchers are remarkably quick and straightforward. However, some customers also noted ongoing issues regarding website navigation and the somewhat confusing redemption process. Reviewers frequently mentioned frustrating login experiences and difficulties when trying to convert smaller voucher amounts into specific store cards.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, as experiences vary significantly among consumers.... See more

Product

Clients share ambiguous opinions on product. While many consumers praise the gift cards for offering a great... See more

Website

Users describe ambiguous interactions with website, revealing a sharp divide in customer experiences. While... See more

Discount

Reviewers mention ambiguous feedback about discount systems, expressing both delight and frustration. Many... See more

Payment

People report negative experiences with payment processes and gift card redemptions. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had p... See more

Company replied

Rated 4 out of 5 stars

I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamline... See more

Company replied

Rated 4 out of 5 stars

This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her b... See more

Rated 4 out of 5 stars

Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortun... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop

About The Lifestyle Gift Card

Written by the company

300+ of the biggest and best loved UK brands across food, home, fashion and entertainment.

We offer the widest range of retailers and brands compared to any other UK gift card including: M&S, TK Maxx, Selfridges & Co, boohoo, ASOS, Theatre Tokens, Xbox, Odeon, Boots, Wagamama, Greggs, Nandos, Starbucks, and everything in between! .


Contact info

3.6

Average

TrustScore 3.5 out of 5

19K reviews

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3.6

All reviews

(18,694)

3,571 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad communication

I have been trying to get on account since Friday and cannot as I need a one time passcode that for some reason is not coming through to the email very frustrating indeed. I spoke to a very helpful lady on the phone this morning and she helped sort out my problem

August 22, 2026
Rated 5 out of 5 stars

Great

Really easy to use when redeeming for a voucher and lots of choice.

August 15, 2026
Rated 1 out of 5 stars

Redemption is a world of pain

Went to Boots to buy their own gift card - none available, so the employee suggested a Lifestyle card - the Boots card is straightforward to use and doesn’t involve anything more than presenting the card when making a purchase. The Boots’ employee should have warned me that Lifestyle was different… I bought the card as a gift for my elderly mother and the redemption process is a convoluted world of pain - I can only say never again!

August 23, 2026
Unprompted review
Rated 1 out of 5 stars

*****When a bloody carry on AVOID*****

*****When a bloody carry on this company is*****

I purchased a digital gift card for £20 to top up the £480 I had in my account which would allow me to redeem in exchange for a £500 lastminute.com voucher.

1st issue - Message received stating that I had to wait 24hours before the £20 gift card could be used to allow for money laundering checks or similar!

What's this nonsense all about. When I buy a voucher from Amazon or another "high street" retailer it is available instantly.

2nd Issue - 24 hours pass - voucher is still not available
In order for the voucher credit to show i had to re-type the e-mailed voucher code and the pin. Why is this process not automated???????????

3rd Issue - OK , i thought I had cracked it. £500 now showing in my account - Ace, I'll go ahead and redeem for the Lastminute.com voucher and then I can go ahead and book my city break ........ WRONG.

"This retailer eGift Card is on hold for security checks" Another 48Hr wait required

WHY????????????????????

You've already satisfied yourself previously that the credit in my account has came from a legit source , why do you need to check again?

Still no holiday booked.

The website is an absolute fire in a pet shop to navigate also.

August 22, 2026
Unprompted review

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