The Loaded Tea Shop Reviews 

825
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 798 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, highlighting the wide variety of delicious flavors that help them stay hydrated and energized without jitters or crashes. The ordering process is smooth with prompt delivery, and customer service is consistently described as exceptional, with staff being helpful and resolving issues efficiently. Conversely, a small portion of people noted that some product packets arrived hard or crumpled, not as powder. Others mentioned the taste was occasionally too sweet or had an artificial aftertaste, not meeting their expectations for a tea product.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the delicious taste and wide variety of... See more

Order

Clients share positive opinions on order, with many reviewers frequently placing multiple orders and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent,... See more

Quality

Users describe positive interactions with quality, consistently praising the amazing taste, great flavors,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally gave in to the ads and jumped on the wagon. I have now tried about 10 flavors and just received 20 more yesterday. So far, Watermelon Rock Candy is HANDS DOWN my favorite flavor. I’m actua... See more

Rated 5 out of 5 stars

I shared some of my loaded tea with my daughter,son in law and young grandson and they were hooked. We will be taking packets on an upcoming family cruise instead of buying a pricey soda package,

Rated 5 out of 5 stars

I thought I was placing an order for caffeine-free teas and accidentally got teas with caffeine. The Loaded Tea shop listened to my concerns and sent me caffeine-free teas at no cost to me. I am shari... See more

Rated 5 out of 5 stars

Loaded Teas have so many options to choose from no matter what your taste buds like! My fav is Bomb Pop! I have been drinking one packet daily, which is typically good for 1- 44oz bottle of water! The... See more


4.8

Excellent

TrustScore 5 out of 5

825 reviews

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No recent history of asking for reviews

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Replied to 85% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(825)

820 reviews in the last 12 months

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Rated 5 out of 5 stars

Don't hesitate!

The flavor of these packets are SO good, I have yet to find one I don't like. After taking these, I feel great and have a lot more energy! Yesterday, I went on a hike, took my kids swimming, came back and painted my dining room, swept and mopped all my floors..I felt so accomplished!

July 24, 2026
Unprompted review
Rated 2 out of 5 stars

I placed an order but the sweetness was…

I placed an order but the sweetness was completely overwhelming and I couldn't handle the diet aftertaste. Disappointed... thought they'd be more like an iced tea not a highly sucrosed power aid type drink.

July 23, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Paula,

Thank you for taking the time to share your feedback. We're so sorry to hear that the flavor wasn't what you were expecting.

Our Loaded Teas are designed to be mixed with one packet in 32 oz of water, but we completely understand that sweetness is a personal preference. Many of our customers choose to add even more water to create a lighter, more subtle flavor that better suits their taste.

Most importantly, we never want anyone to be disappointed with their purchase. We've reached out to you by email to make this right, and we hope you'll respond so we can ensure you're completely taken care of.

Thank you again for giving us a try, we truly appreciate your feedback.

Rated 5 out of 5 stars

The Loaded Tea Shop drinks are… Amazing!

The Loaded Tea Shop drinks are delicious! My go to drink was diet Mt Dew, I barely drink any now, I drink 2 packs of these awesome tasting Loaded Tea Shop drinks.. I think candy crush so far is my favorite but they've all been so yummy! 😋

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I just want to say I am a big fan

I just want to say I am a big fan. I tell my colleague,  and everyone I know. A church member said he drifted off behind the wheel of his car. He hit a semi-truck. No one was hurt but he said he had no energy.  I told him he needed "Loaded Tea." I explained the energy is a soft approach, no crash, taste amazing and he would truly enjoy it. I am bringing him 5 samples from my stash.

I just enjoy it so. I am a nurse and take it every day. I work 10-12 shift. No other energy beverages.

Fan for life.

Dr. Victoria Frazier-Warmack DNP MSN RN OCN 

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

So thankful for these teas!!!

So thankful for these teas! They have replaced coffee, energy drinks and now protein shakes for me.
I tell all my friends and co-workers “that coffee you have is gonna make you crash around 3p. These loaded teas, however, are gonna give you lasting energy that tapers off gradually instead of a hard crash in the afternoon!”
And I need the energy to chase after 3 littles every day plus working a full time job.
It’s my go to every morning. Today I saw that I only had 4 left so I made another order. I will keep ordering these bc of the benefits and how it makes me feel!
Prob on my 10th order. Thank you for keeping the quality consistent, and not selling out to a BIG company, or any of that nonsense that usually happens to small businesses. Thank you for providing a great product at a reasonable price with consistent flavors and benefits!
If I were next to ya, I would give you a hug!! Ha! 🤗

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and quick turn around…

Great product and quick turn around from order to delivery! I ordered a small bundle to try and so far my favorite has been the Rocket Pop (hope they decide to keep it around and not just a special). Great way to get in my water intake with FLAVOR!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

The loaded tea shop has been such a… fantastic experience

The loaded tea shop has been such a wonderful experience for myself! From the ordering , to sending an email of a little sos! I forgot to change the address on my ship to label from my sister in laws to mine and immediately sent an email. With in little time I had an email from them stating they canceled the order then re entered the order with the correct address I had provided with in the email. Super kind , friendly and just so helpful. Not to mention the product its self is a fun way of drinking water with a clean energy kick to it . I just had my husband try one last night and he is a hard sell with most things . He liked it too which was why I had to run for the third order to make sure I had enough with out running out quickly . If you are looking for a fun clean way to add flavor to your water to get that clean energy this is the way to go !!! I’m so glad I took the chance and jumped . The sales are great and are cheaper than some of the other packets out on the market.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

I'll keep ordering, for sure!!!

I've ordered this product for a few months now and I can't tell you just how great these are! You are definitely missing out if you don't order some for yourself! I know I'll continue ordering these because they are just that good!!! Do yourself a favor and get ya' some!!!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible Customer Service

I am in the midst of a 4-month trip on the road for work, and decided to order some loaded teas from The Loaded Tea Shop to enjoy during my trip. Unfortunately, it was late at night when I placed my order, and I neglected to change the (already filled in) shipping address from my home in West Virginia to an address in South Dakota where I could pick it up on the road.

I emailed customer service early the next morning, confident that they would be able to catch my order in time to change the shipping address, but quickly got a response from Lorraine letting me know that they had already packed up my order for shipping, and it was too late to change the destination. However, she informed me that they would be happy to pack up my order again and send it to the address I had meant to use, free of charge.

I have rarely seen customer service this intentional in giving a great experience, and having ordered their teas once before as a gift for my wife, I know it is a great product. They have definitely made a return-customer out of me!

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

OMG - A MUST TRY !

This is one of the best things I have ever tasted. The flavors are never ending and exceptional to say the least! I am HOOKED and cannot wait to see what you do next. Adult kool aid is the best way to put it and it is a MUST TRY.....and its not just the product that is top notch, the customer service is immeasurable and among the best I have ever encountered which is hard to find these days. Keep up the good work and the fast shipping has to be mentioned as well !

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Shipping was fast

Shipping was fast. My order was incorrect though. I reached out to customer service who was very kind and addressed the issue quickly. Their products are amazing as well!!

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong teas

I thought I was placing an order for caffeine-free teas and accidentally got teas with caffeine. The Loaded Tea shop listened to my concerns and sent me caffeine-free teas at no cost to me. I am sharing the ones I cannot use with family and friends because they are refreshing and delicious! Thank you to this amazing business.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

Packaging was horrible and powder was Clumpy

UPDATE: I have received a replacement order today, and everything was packed correctly. They took time and reached out to me, and made things right! I appreciate that, and it says alot about that company. I will continue to support them, and order my teas from them.

The first few times ordering the loaded teas, I was highly impressed with the fast shipping times, packaging, and the consistency of the powders. Now everytime I order more, it has gotten worse and worse. My last order arrived in a brown envelope and the powder packs were just thrown in there, all crumbled up, sticky, and the packets were hard. I don't think I will order from them again. I did enjoy the flavors, but if is going to come like that, no thanks. Very disappointed.

July 12, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Noretta,

We're so sorry to hear about your experience. It's especially disappointing to hear this after you've had positive experiences with us in the past, and we completely understand your frustration.

The condition you described is very rare and is not what we expect from our products. We have strict quality assurance processes in place, and all of our Loaded Teas are manufactured in a cGMP Certified facility to help ensure every order meets our high standards.

We've reached out to you by email to make this right, nothing is more important to us than your experience.

Thank you for bringing this to our attention. We truly appreciate your feedback and hope we'll have the opportunity to restore your confidence in The Loaded Tea Shop.

Rated 5 out of 5 stars

Excellent Product and Top Notch Customer Service

My husband and I have been drinking Loaded Teas for a few months and absolutely love them. On top of the amazing products, The Loaded Tea Shop provides top notch customer service. I had a small issue with our recent issue. Their staff quickly responded to my email and immediately resolved the issue. We will continue to enjoy our teas into the future!!!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Well after all the posts I was…

Well after all the posts I was vacillating back and forth to buy or not because, well. Let’s face it. It’s a little pricy. Then with the promotions and seeing how much one packet makes I was ready to give it a go. I could see the value. IF it tasted good and IF it worked! Right? Well. They are delicious and personally I was getting sick of Diet Coke and dr pepper everyday. First I noticed it’s super tasty and actually I can use more water than it says and it’s plenty flavorful. Second, I was tearing up the too high foam in my recliner and replacing it (something I have been meaning to do for years but put off) then since the couch is out may as well Do all the baseboards, and since I did those I may as well do the rest. Humming and singing the whole time. When I sat down, I was like … oh my gosh! It’s the drink! No jitters, no anxiety just great mood and energy. I’m sold! Oh also the sugar snacks of like a handful of m&ms or skittles … didn’t even think about it all day. Then I was concerned I world be awake all night. Nope slept all night. I got a 32 oz container and make them up and keep in the fridge to fill as I want. Over ice and add a bit more water. Oh customer service to top notch also!

July 17, 2026
Unprompted review
Rated 2 out of 5 stars

My friend bought me 6 packs of…

My friend bought me 6 packs of different flavors as a gif for my birthday. Each one was not powder they were hard clumps. It was so hard to mix up. I still had chunks in my drinks.I felt so bad I did not have the heart to tell her. I was extremely disappointed.

July 14, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Jackie,

We're so sorry to hear about your experience, and we completely understand your disappointment.

We've reached out to you by email and are happy to confirm that everything has been taken care of. While issues like this are very rare, we have strict quality assurance processes in place, and all of our Loaded Teas are manufactured in a cGMP Certified facility to help ensure every order meets our high standards.

Thank you for bringing this to our attention. Nothing is more important to us than your experience, and we truly appreciate the opportunity to make things right. We hope you'll give us another chance to provide the experience you deserve.

Rated 1 out of 5 stars

I only ordered 5 packages of the non…

I only ordered 5 packages of the non caffeine teas and when I received them they were hard as a rock! That’s not a powder! I am extremely disappointed in the quality of this product! I would call customer service but I can’t find a phone number!
Jane Stricker, Devine, Tx

July 17, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Jane,

We're so sorry to hear about your experience, this definitely isn't the quality we expect for our Loaded Teas.

We've reached out to you by email so we can make this right. Our Customer Experience team will be happy to help and ensure you're taken care of. Thank you for bringing this to our attention, and we hope we'll have the opportunity to turn your experience around.

Rated 5 out of 5 stars

The taste is so satisfying

The taste is so satisfying. Just enough sweetness and flavor to the last sip. I usually go with around 32 ounces of water per packet pre mixed and then pour over my ice. It makes it light and refreshing! My grandkids and my husband love it too. Since I have been drinking The Loaded Teas, I have completely kicked my cherry soda addiction out of the house!!! Every aspect of ordering through delivery is uncomplicated, except for deciding what delicious flavors you want. Keep up the great work.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Says no artificial sweeteners

Says no artificial sweeteners. Mainly sucralos. Tastes awful if you don't like artificial sweeteners. I'd never buy again.

July 17, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Dorothy,

We're so sorry to hear that our Loaded Teas weren't the right fit for you. While our products are made with no artificial colors or artificial flavors, they are sweetened with sucralose, which is listed on both our packaging and our website.

We've reached out to you by email to make this right and hope we'll have the opportunity to turn your experience around. Thank you for giving us a try.

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