The Loaded Tea Shop Reviews 

813
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 798 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, highlighting the wide variety of delicious flavors that help them stay hydrated and energized without jitters or crashes. The ordering process is smooth with prompt delivery, and customer service is consistently described as exceptional, with staff being helpful and resolving issues efficiently. Conversely, a small portion of people noted that some product packets arrived hard or crumpled, not as powder. Others mentioned the taste was occasionally too sweet or had an artificial aftertaste, not meeting their expectations for a tea product.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the delicious taste and wide variety of... See more

Order

Clients share positive opinions on order, with many reviewers frequently placing multiple orders and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as excellent,... See more

Quality

Users describe positive interactions with quality, consistently praising the amazing taste, great flavors,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I finally gave in to the ads and jumped on the wagon. I have now tried about 10 flavors and just received 20 more yesterday. So far, Watermelon Rock Candy is HANDS DOWN my favorite flavor. I’m actua... See more

Rated 5 out of 5 stars

I shared some of my loaded tea with my daughter,son in law and young grandson and they were hooked. We will be taking packets on an upcoming family cruise instead of buying a pricey soda package,

Rated 5 out of 5 stars

I thought I was placing an order for caffeine-free teas and accidentally got teas with caffeine. The Loaded Tea shop listened to my concerns and sent me caffeine-free teas at no cost to me. I am shari... See more

Rated 5 out of 5 stars

Loaded Teas have so many options to choose from no matter what your taste buds like! My fav is Bomb Pop! I have been drinking one packet daily, which is typically good for 1- 44oz bottle of water! The... See more


4.8

Excellent

TrustScore 5 out of 5

813 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(813)

804 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was wrong these are worth the money

What a rip off. For the money I spent, $20, I got enough for 8 glasses!!!! I will not buy again nor will I recommend to anyone
I received an email and they are giving me $4 off and i am taking that and going to try the product and will write a review after sampling them
After talking to a couple employees the manager offered a full refund since I didn't understand that the packets were not the size I understood them to be and I went ahead and tried them. Using the recommended amount of water is too strong for me and I did as the manager suggested and added more water and I am getting more for what I paid for and the flavor is amazing. I WILL be purchasing more. Give it a try. You will probably be as surprised as I am

July 8, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Jacquie,

We're sorry to hear your first impression didn't meet your expectations. Each of our Loaded Tea packets is $4 and is designed to make at least 32 oz, with many customers choosing to add even more water based on their personal taste.

We've reached out to you by email and have worked with you directly to make this right. We truly appreciate you giving our Loaded Teas a chance, and we hope you'll enjoy trying the flavors.

We look forward to hearing your updated thoughts once you've had the opportunity to sample them. Thank you again for giving us the opportunity to help and we are always here to help if you need anything else.

Rated 5 out of 5 stars

Just received my first order

Just received my first order. Just fixed me the Miami Vice - 32 oz - it is GONE almost already. This stuff is fabulous. My daughter and I both are on GLP-1's. She's very impressed with taste as well. So many of these drinks that are flooding the internet & social media are nasty tasting, chalky or gritty. And the cost is not worth the taste and/or what they say it delivers BUT THIS "LOADED" TEA - OMG. I have another order on the way. Cannot wait to try all the flavors. I will go broke on this web site :)

You guys really delivered on this. Taste is unmatched - now to see how it works since it has electrolytes, vitamin B and all. Just an email to say keep up the great work on a GREAT product.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve been loving The Loaded Tea Shop…

We’ve been loving The Loaded Tea Shop so far! The customer service has been amazing. A few of our teas arrived a little damaged, and they took care of it immediately with no hassle.

I love that there’s something for the whole family. My kids enjoy the caffeine-free teas, while my husband and I stick with the caffeinated ones. One of the biggest things we’ve noticed is that we don’t get the usual afternoon crash like we have with other energy drinks or coffees.

Everything we’ve tried has tasted great, and the overall experience has been wonderful. Definitely a 10/10 from our family—we’ll absolutely be ordering again!

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Such an amazing product

Your product is amazing and has helped my energy level so so much! I am 45 and already a grandma ( Honey ) to 3 babies and one on the way. I keep 2 of them 5 days a week and the other 3 days . They are 3,2 and 7 months !
A little on my health journey, I have lupus and other autoimmune disorders. I have been on blood pressure meds since I was 28 and they can’t figure out why my body can’t control it . So between the meds side effects and just autoimmune stuff, I’m so exhausted and can hardly push through each day . I started your tea last week and noticed a huge difference right after drinking. It perks me up quickly with no jitters or weird feelings . Thank you for your amazing product! I feel so blessed to have found this . Thanks , Sarah

June 21, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical at buying these Loaded…

I was skeptical at buying these Loaded Teas and the claim at how good they were. I should have bought them along time ago. They are very tasty and easy to make. I haven’t found the ones that I like yet but I am willing to buy and find my favorite. I was very impressed that there were 40, count them 40 flavors to choose from. I would recommend everyone get them a few Loaded Tea favorites!!!! This is an awesome product!!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Honest review

Well, I just received my order and had my first taste of Bahama mama loaded tea this morning. I have to tell you that it tastes absolutely delicious. I put it in 36 ounces of water. I use lots of ice and I have to tell you that I enjoyed it very much. To know that it’s packed with vitamins can only do the body good. I will definitely be a repeat customer And speaking of Customer, their customer service is top-notch. They get back to you right away. Give it a try , you won’t be sorry.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

OMG These are amazing!!!!

OMG! I have been a Pepsi addict my whole adult life. I never could find one diet drink or sugar alternative that didn't have a horrid aftertaste. These taste so strong and so sweet, I was able to turn one packet into 64 oz.
Flavor choice...
40 choices. Even the pickiest person could find favorites. I have gone from drinking 5 cups of coffee a day mainly for the caffeine and using 2 sweet and low in each. That's a whole lot of nasty chemicals.
The price is reasonable and I ordered on the 2cd and received it on the 7th. No waiting a month to get delivery.
They are a very reputable company which is also questionable these days
There is not a single reason to not try these. You won't be disappointed.
Marcia Quinn

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

So impressed with this company!

This company is definitely somewhere I will go back to again and again as they sincerely care about their customers and it shows in everything they do. Customer service is not only prompt, but they are friendly, knowledgeable and work with you to make sure you are completely satisfied! Not to mention the product itself! Their teas aren’t just a healthy no sugar option for energy and hydration, but they all taste so good! And you can control the flavor with the amount of water you use. Highly recommend!

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible delivery experience 2x in a row. Will not be a third

Ordered twice. Both times they used Dhl to ship and both times it was "misshipped". Leaving us waiting weeks for something that should've taken days.

July 9, 2026
Unprompted review
The Loaded Tea Shop logo

Reply from The Loaded Tea Shop

Hi Matthew,

We're so sorry to hear about your experience. We completely understand how frustrating it is to wait longer than expected for an order, especially more than once.

Providing a fast, reliable shipping experience is incredibly important to us, and this certainly isn't the experience we want our customers to have.

We've reached out to you by email so we can learn more about what happened and work with you to make this right. Thank you for bringing this to our attention, and we truly appreciate the opportunity to help.

Rated 5 out of 5 stars

Best Birthday gift ever!

I bought from The Loaded Tea Shop as a gift to my mama who hates water with a passion, but after she discovered The Loaded Tea Shop actually looks forward to drinking water now!! I didnt see an option//forgot to look closely for a notes section before I hit pay now so I messaged the company and Melanie R was so incredible! I asked if they would be able to write a note to place in the box and while they were unable to, they still wanted to have a role in Mamas’ birthday, so they threw in five extra packets at no cost to me. I was more than happy with just receiving a response that said “im sorry but we cant” but instead Melanie R went above and beyond in making something my mama hates a little more enjoyable. I am going to place an order for myself just to see what the rave is about simply because of Melanie R and her kindness. Thank you !!

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

The Best Customer Service

These Teas are the absolute best and just what I was looking for. I recently had a mix up with my order and they were right on top of it when I reached out about it, a new order was sent out immediately no questions asked. Prompt and Polite, Great customer service!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the 20 pack and then 4 add…

I ordered the 20 pack and then 4 add on. I received my Loaded teas and the add on was wrong. I sent a message and they responded so fast and said they would make it right. I didn't expect that. I was surprised. I alkali tried one and it is so good. I love it. I'd rather have it than one of the $12 ones. Thank you so much and I highly recommend. My best friend is ordering her and her daughter some.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

I received a second order and a couple…

I received a second order and a couple of the packets were damp. They were sealed so not sure why. I reached out to the Loaded Tea. They were immediately responding and sent me a new order. I’m impressed with their customer service. It’s hard to find this kind of service these days. I recommend trying the loaded tea. The flavors are so good!
Thank you.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

I have never tasted anything like it!

I have never tasted anything like it. It's sweet delicious taste has me telling everyone I know about it every day. It's good for me too? I have drank it every day for 5 months now and stopped drinking coffee. It's also great for my gut on my GLP-1. Amen for this drink!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service and fast shipping

Four packets of my tea were not up to par on my first order, customer service replied quickly and replaced my order within 24 hours I ordered a bunch of packets and I've only tried a happy camper so far and it's amazing so I imagine all the rest are going to be delicious too. Update, day 5 and every flavor has been fantastic. I make them with 64 oz of water because the flavor is strong and I prefer a lighter flavor but I definitely drink more water

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE THESE TEAS

I have loved each and every single tea flavor packet I've ordered! I can't wait to bring these to campus with me and show them to all of my peers! They have definitely helped me save TONS of money!!

May 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look