Camino dos Faros, in Galicia. We've travelled with The NAC about 15 times and this was one of the best. Excellent organisation, faultless delivery and app by S-Cape (the local agent). This is a gem of... See more
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The Organisation of our Camino walk was really first class. We've never done anything like it before so we didn't know what to expect. Most importantly - the whole trip was stress free. TNA's local pa... See more
The experiences just keep getting better. This is our second pilgrimage with The Natural Adventure and our third trip with them to date. The arrangements were perfect. Accommodations clean and comfo... See more
Absolutely dreadful experience on la Gomera. The company sent us over the mountain in the middle of high wind alerts- all routes were officially closed and nobody bothered to suggest any alternative.... See more
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Company details
Written by the company
The Natural Adventure was founded in the UK in 2009, by Peter Duncan, former UK Chief Scout and BBC Blue Peter presenter, and Alex Pazderski, an avid hiker and expedition kayaker. Both natural adventurers and keen explorers of wild places, remote communities and responsible tourism, they founded the company inspired by the responsible travel values they stand (walk and cycle) by. The company now offers over 700 self-guided and guided adventures in over 50 countries. As well as classics, such as the Camino de Santiago and Tour du Mont Blanc, they offer adventurers many lesser-known destinations, such as Balkans and Bali, Pakistan or Vietnam.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- +44 20 3962 1455
- hello@thenaturaladventure.com
- www.thenaturaladventure.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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The Natural Adventure sets a gold…
The Natural Adventure sets a gold standard for customer service. The planning process alone has been made a friendly first step to our vacation. Hannah and Abbey have provided a much apprieciated human interface to the computer communication that businesses require to function efficiently.
Although I didn’t book a tour with you…Great Service
Although I didn’t book a tour with you . I thought the service with replying to my enquires was excellent by email very informative.
Well done Bethan Harper.
Disgraceful and unreliable
Disgraceful and unreliable. Do not use this Company. The Natural Adventure Company cancelled my walking trip 3 weeks before it was due to take place. As I had already booked my flights I decided to organise the trip myself. This turned out to be very easy, successful and half the cost.
Excellent customer service!
Natural Adventures offers timely, understanding, and comprehensive customer service, even when the client has bobbled their own details. We have only had the very best experience with the company. And that's not even taking their wonderful product into account.
Very clear communication
Very clear communication. Polite operative for the company
Initial booking process smooth so far
Initial booking has been a very smooth process. All questions we asked were answered well and promptly. This is our first trip with this company. Hoping the rest of the process goes as smoothly. We’ll post updates.
Detail itinerary
Detail itinerary
regular updates via email
prompt responses
Great communication
My wife and I are in the early stages of booking a walking holiday to Menorca. So far our interaction via email has been great and fills me with confidence. I’m so hoping this is a company we can use for future adventures.
Great job so far !!
So far so good.
So far so good.
Flexible pricing and quotes emailed,
Altho we are on the Pre-travel mode, so far the interaction with this company instill confidence in their quality of delivering. The interaction online seems really accessible and reasonable and user-friendly. More like this!
Booking Staff
Haven't had the trip yet, but the booking staff have been friendly and very patient!!
This was our first ever cycle holiday…
This was our first ever cycle holiday so expectations where high. And Natural Adventure delivered with a vengeance. Everything was so well organised and friendly. Our contact at HQ Dalila was friendly, concerned and lightning fast in her responses. The trip itself was well designed to show you a lot in a short timespan but dayly distances where very doable leaving lots of time to divert or spent in the lovely overnight towns. The hotels ranged from cosy and homey to lavish and extravagant which was a real nice surprise at every end of the day. We will defintely be back for more! TNX SO MUCH GUYS!
Camino Portuguese with Natural Adventure
Everything was perfectly organised by The Natural Adventure. We thank them 100%.
So straightforward and easy to book...thank you
Seamless and helpful organisation to book our May '23 trip. Great guidance and advice from Jean...she's a star!
Low quality accommodations
Low quality accommodations. Poorly marked trails- some with lots of blow downs. Somebody needs to review the current conditions. A wonderful area- do it on your own.
Marvellous hiking week
Marvellous and cost-efficient organization. Very reliable maps and tour descriptions. Cosy hotels, very friendly and helpful hotel staff. Will recommend the tour in full conviction. Thanks Will!
Peter and Helen Lippuner
We have just finished our 280 km/7 day…
We have just finished our 280 km/7 day cycling adventure, on the Portuguese Camino.
Thanks to Maria, from the Natural Adventure tour company and Jose, from Greenwalk Tours, our experience was fantastic.
The people, food and scenery were nothing short of spectacular.
Our luggage arrived at our destination on time, daily.
All of our questions and concerns, were addressed promptly and thoroughly.
We felt that we had great support if needed, at any time.
I would definitely recommend this tour company, for your next adventure.
Lisa Altamuro
Nice Walk
We thoroughly enjoyed our short hike in the Cotswolds. The scenery was beautiful, jthe towns were interesting, and we met a lot of nice people along the way.
Fantastic Umbrian adventure!
My husband and I just returned from the Assisi to Spoleto walk in Umbria. The service was first rate -- on day one, there was a slight mix-up with luggage (not the fault of the company, but a minor misunderstanding at the hotel). We received a text and call from the company while walking, even though it was a Sunday, and the luggage arrived at our destination without any hiccups. Each place we stayed in was special, the walking instructions were easy to understand, the routes were beautiful, the navigation app was excellent, the dinner that was included on the one night that was necessary was extraordinary, and everyone was helpful and friendly. We have been on three walking holidays and 8 biking holidays, all in Europe, and the Natural Adventure ranks among -- if not at -- the very top of that list. Dan and Nicole Neal, USA
Had problems with the website…
Had problems with the website initially, but the team sorted it, quickly and efficiently. Thanks to Will. Apparently, my PC was the culprit.
Requested a quote for the Bike and Boat Tour from Passau to Budapest for July 2023.
All done speedily, just awaiting confirmation now.
Fingers and toes crossed!
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