Pro: 1. Prompt delivery. 2. Well-made pen. 3. Smooth writer. Con: Difficult to find the right sized ink converter.
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Review summary
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What people talk about most
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Excellent quality and prompt service superb engraving. This is my second purchase from Lily and her team whose advice on what to choose was extremely well advised. The Parker is marvellous and... See more
Company replied
Wonderful pen company. I have purchased several Cross Foutains, my favourite! Topping up your ink cartridges is much more money saving here rather than at Amazon!
The journal was purchased as a gift and looked great. It has some slight damage which happened in transit but I contacted the customer service team who arranged a replacement. It arrived and was perfe... See more
Company details
About The Online Pen Company
Information provided by various external sources
Since starting out in 2006, The Online Pen Company has grown from a small, specialist fine-writing retailer, to a market leader in pens, stationery and art supplies. Now with worldwide shipping, a team of committed and enthusiastic staff and a range of over 7,000 products, all whilst still maintaining the easy to use, simple to deal with values we were founded on.
Whether you're looking for luxury ballpoint, rollerball or fountain pens as gifts, restocking the office or home with pencils, fineliners, marker pens and highlighters or ready to get creative with crayons, pastels, chalk and colouring, we should have something for you, and a whole lot of other stuff too.
Contact info
Unit 5 Barracks Road, Sandy Lane Industrial Estate, DY13 9QB, Stourport-on-Severn, United Kingdom
- 01299 826744
- pens@theonlinepencompany.com
- www.theonlinepencompany.com
4.3
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
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Reccommended
Efficient, arrived in good time and well presented. The engraving was spot on! Thank you.
January 22, 2026
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Lamy pencils via The online Pen company
The product, Lamy pencils, is superb and difficult to purchase in the UK. The delivery was smooth and on time.
January 20, 2026
Great products at competitive prices
I was looking for some ergonomic pens and pencils- I found exactly what I was looking for at the Online Pen Company and at very good prices.
I would recommend this company wholeheartedly.
February 21, 2025
Excellent service and first class…
Excellent service and first class pencils thank you.
January 15, 2026
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I bought some technical drawing…
I bought some technical drawing products from here that I couldn’t find elsewhere. Very fast delivery
January 12, 2026
The service was excellent.
The service was excellent.
The item arrived in good time and without a huge amount of packaging.
January 9, 2026
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Good variety of stationery
Decently priced selection of stationery covering basic and more sophisticated (fine writing) needs. Reasonable threshold for free shipping unlike some other online retailers!
January 1, 2026
Sold a counterfeit gold nib
Sold a counterfeit gold nib. Stamped 18k but was actually gold plated. My order history was erased too.
February 4, 2026
Unprompted review
Reply from The Online Pen Company
Hi,
I am unable to see any of yours or your order details through this review.
If you could please contact our team we will be happy to assist and get this resolved for you
Kind regards,
The Online Pen Company.
Fantastic purchase experience
I recently purchased a Lamy Dialog Fountain Pen (Piano Black with solid 14K gold nib) from The Online Pen Company. This is not a review of the pen itself, but of my experience with the retailer.
I bought the item during a sale and had an enquiry regarding the order, which was handled by Joe. He was excellent throughout—very attentive, proactive, and genuinely committed to following up on the issue. While it did take a little time to resolve, Joe made a real effort to see it through properly, and in the end my enquiry was fully addressed.
I finished the process as a very happy customer. The Online Pen Company offers a great level of service, with attentive and professional staff, and I would have no hesitation in purchasing from them again in the near future.
November 29, 2025
Unprompted review
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Great price
Great price, well packaged and prompt delivery. Will definitely use again.
December 13, 2025
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Fountain Pen
Pro: 1. Prompt delivery. 2. Well-made pen. 3. Smooth writer.
Con: Difficult to find the right sized ink converter.
December 2, 2025
Arrived very quickly
Dispatched very quickly, packaged securely ,item has shown in pictures . In new condition. I would use this company again in the future.
December 11, 2025
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