ThePerfumeSpot.com Reviews 

7,355
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very affordable prices, noting that orders are processed rapidly and shipped safely right to their door. Many consumers deeply appreciate the fantastic selection of authentic fragrances, making it simple to find wonderful classic favorites very easily. However, some reviewers were not happy with delivery service problems, explaining that packages occasionally went missing or were sent to the wrong address entirely. A few other people also felt that certain items featured an unusual scent or experienced severely damaged packaging during long transit.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wide selection of authentic... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages frequently arrive ahead of schedule... See more

Price

Consumers find price to be very satisfactory, consistently highlighting affordable costs and great deals... See more

Order

Reviewers highlight positive aspects of ordering, expressing satisfaction with the ease of the process and... See more

Quality

Customers had positive experiences with quality, highlighting that the items and perfume selections were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices and selection. Delivery is always on time in my experience. One definite plus ( AI or a real person , i have no idea) if there's a shipping delay or whatever, they let you know. Anymo... See more

Rated 5 out of 5 stars

Found a Cologne i really liked at a major retailer. Rather than buying it there i found it here much,much,much cheaper I also ordered my daughter a perfume for free shipping Both came quick packaged... See more

Rated 5 out of 5 stars

Love the convenience of shopping on line. Trying new scents and getting great deals on popular/favorite and new fragrances. Every perfume I have purchased has quickly become my new favorite!! Speedy... See more

Rated 5 out of 5 stars

My order arrived days ahead of time, but was delivered to the wrong address. They sent a photo of the delivered item so I could try to locate it, but when that did not work out for me they sent an imm... See more


Company details

  1. #17 of 57 best companies in Perfume Store
  2. #14 of 62 best companies in Cosmetics Store
  3. #13 of 34 best companies in Flavours, Fragrances and Aroma Supplier

About ThePerfumeSpot.com

Written by the company


The Perfume Spot is a trusted online retailer of 100% authentic designer and niche fragrances, beauty, and skincare — offering genuine, brand-name products at prices well below typical department-store retail. Every perfume, cologne, and beauty item we carry is sourced to be authentic, so you can shop with complete confidence. We've built our reputation on genuine products, fast shipping, and friendly service.

We specialize in authentic fragrances from the world's most recognized brands, timeless classics, and hard-to-find perfumes and colognes that many retailers no longer carry. With thousands of products in stock, we're committed to helping customers discover both their longtime favorites and new signature scents. Shopping is easy and affordable: enjoy free shipping on every order over $49. Orders placed by 2 PM EST on weekdays ship the same day and typically arrive within 2-6 business days, with a 2-day express option available when you need your order faster.
At The Perfume Spot, customer satisfaction is our top priority — which is why every purchase is backed by a hassle-free 30-day return policy for worry-free shopping. Browse our collections above, follow us on social media, and discover why so many customers choose The Perfume Spot for authentic fragrance, skincare, and beauty at unbeatable prices.
The Perfume Spot on Facebook The Perfume Spot on LinkedIn Share The Perfume Spot on X Pin The Perfume Spot on Pinterest The Perfume Spot on TikTok

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(7,355)

5,096 reviews in the last 12 months

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Rated 1 out of 5 stars

Haven't received the item

Haven't received the item

August 10, 2026
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We’re sorry to hear you were unable to locate your order. According to the tracking information, your order was placed and shipped on August 10 and delivered on August 13. The carrier also provided a delivery photo showing the package at the front door.

If you do not recognize the location in the photo or are still unable to locate the package, please contact our Customer Service team at (800) 830-1878, and we’ll be happy to assist you in investigating the delivery.

Rated 1 out of 5 stars
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We’re sorry to hear you were unable to locate your order. According to the tracking information, your package shipped on August 5 and was delivered on August 11—three days ahead of the original “Get It By” date provided with your order.

If you are unable to locate the package despite the delivery confirmation, please contact our Customer Service team at (800) 830-1878, and we’ll be happy to assist you in investigating the delivery.

Rated 1 out of 5 stars

My order said it was delivered

My order said it was delivered. It was delivered to the wrong address. I did not receive the product and reached out to the company 5 days ago. I still do not have a resolution. I asked for a replacement or a refund.

August 6, 2026
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We’re sorry for the frustration and understand your concern when a package is marked delivered but cannot be located. We reviewed your case and confirmed that our Customer Service team processed a claim for the missing delivery and arranged for a replacement order to be shipped to you.

We apologize that the original package was delivered incorrectly and appreciate your patience while our team worked to resolve the issue.

Rated 4 out of 5 stars

My order was shipped early

My order was shipped early. Items arrived safely. Items were authentic. I emailed customer support about an issue, but no one has responded. I would recommend, but don't expect customer service should you need it.

August 5, 2026
Rated 5 out of 5 stars

The Perfume Spot has authentic products…

The Perfume Spot has authentic products at great prices. They pack them well and ship them quickly. Easy to order and the whole process is a breeze. I only purchase my perfumes and my husband’s colognes from The Perfume Spot.

August 5, 2026

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