Thermatekheating Reviews 

164
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient service provided during various heating repairs, installations, and maintenance tasks. People note that appointments are very easy to organize, and technicians consistently arrive right on time. Consumers highlight the clear communication and thorough, professional explanations given regarding complex heating systems and setups. Reviewers also appreciate the extremely clean and tidy workspaces left behind after finishing the scheduled work. Many individuals state they would readily recommend these skilled professionals to others and happily use them again. Overall, past clients feel completely confident in the expert technical knowledge and polite demeanor demonstrated throughout.

What people talk about most

Service

Customers consistently report great satisfaction with the service, highlighting that engineers arrive... See more

Staff

People report positive experiences with staff, highlighting their efficiency, punctuality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more

Rated 5 out of 5 stars

Ryan has been doing all my gas work in my houses for a few years and he is completing my a or pump installation today I highly recommend him for anyone thinking about going down the heat pump directi... See more

Rated 5 out of 5 stars

Had Thermatek booked to come and install Tado remote heating thermostat in my house. From initial call back for quote and booking the appointment found Ryan very professional and quick to respond. O... See more

Rated 5 out of 5 stars

Installation of new heat pump went very smoothly and would recommend Ryan to anyone looking to install an air pump The quality of work was five star and delivered over and above on system



Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(164)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable Gas Boiler Replacement Service

I recently had my gas boiler replaced and I am satisfied with the results. From the initial inspection to the final installation, Ryan was responsive and professional throughout the process.
He arrived well-prepared with all the necessary tools and equipment and answered my questions thoroughly. Ryan explained the different options, outlining the advantages and disadvantages of each, and recommended efficient choices based on my home's needs.
The installation was quick and efficient and my home was left clean and tidy afterward. The new heating system operates quietly and efficiently. I appreciate Ryan's expertise and commitment to his work. I recommend him to anyone needing gas heating services.

April 28, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, Ryan and apprentice arrived when they said they would, both very efficient and completed my annual service. Located a very slight leak and fixed it promptly. Also fixed the flue on the boiler, the lining was loose. Ryan advised that it looks like it had been like that since the flat was built. Will certainly use again and more than happy to recommend to others. Eleanor

April 15, 2025
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend - called on Thursday evening with a boiler issue and was talked through actions to take at that point, and booked in for the next day. They came at 3pm as agreed and fixed the issue, plus an additional issue really quickly and easily. Great service!

April 3, 2025
Rated 5 out of 5 stars

Professional

Swift, professional, punctual. Thermatek diagnosed the issue with my boiler, ordered the part required and fixed it. They made sure all other aspects were in order and even returned to fix a minor leaking issue free of charge.
Terrific company, highly recomended.

January 9, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look