Used Thermatek for boiler service after they fitted Tado remote system earlier in the month. Easy to book, they stick to the appointment. Time with 2 hour window given on booking. Happy with price... See more
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Came quickly in an emergency
All work done timeously and efficiently. Even when I had an emergency leak with water dripping through my ceiling.

Reply from Thermatekheating
Ryan was super helpful from start to…
Ryan was super helpful from start to finish. Great communication and got my issue sorted very quickly. Thoroughly recommend!

Reply from Thermatekheating
Boiler service
Great service from Ryan. He arrived on time and completed the work tidily. He is knowledgeable and informative and easy and pleasant to deal with.

Reply from Thermatekheating

Reply from Thermatekheating
A professional, helpful plumber/ heating engineer.
We have never used Ryan and Thermatek before. But overall it was a great experience.
He responded quickly to our enquiry even though we called him in the evening.
He juggled his schedule to come to see the job.
He arrived at the arranged time.
He was knowledgeable and explained what was needed.
He sent an estimate promptly.
Once we had accepted the estimate, he fitted us in pretty quickly.
The job was carried out as planned.
He left the house clean and tidy.
The work was completed well and the problem has been fixed.
He was professional from start to finish.
He answered our questions and was very helpful.
We have no hesitation in recommending him.
We know we will employ Thermatek again.

Reply from Thermatekheating

Reply from Thermatekheating
Great service and a great finish to my…
Great service and a great finish to my bathroom. The work was carried out very professionally and quickly. Thank you very much, I highly recommend Thermatek Heating.

Reply from Thermatekheating
How plumbers should be.
Turned up when he said he would, did a great job without leaving a mess and for a reasonable cost. Would use again.

Reply from Thermatekheating
Professional and friendly
Ryan was very professional and friendly throughout the process. The work was completed quickly and tidily. I would definitely recommend him.

Reply from Thermatekheating
Quick and well done
Very quick response and to book the appointment. Very nice and polite guy
Awkward job. Engineer had to work in a tight space…
Engineer had to work in a tight space and still managed to get the job done quickly and without any mess.

Reply from Thermatekheating
Look no further, best of the best!
We booked thermatek in to remove an old gas fire and fit a stove cooker which required new gas pipes. Ryan was absolutely spot on and did an outstanding job! Also really great prices for such a high standard of work! Definitely our go to for any and all future work!

Reply from Thermatekheating
Great, quick service
Ryan responded very quickly to our emails, did a good job and explained things clearly. It was important for us to work with someone who aligns with our sustainability values.

Reply from Thermatekheating
Highly Recommended
Ryan was brilliant and fixed our problem quickly and at a very reasonable cost. Highly recommended!

Reply from Thermatekheating
Great service!
Ryan was able to resolve the issue with my radiator and was very friendly and professional

Reply from Thermatekheating
Sorted out gas combi boiler
Ryan from Thermatek serviced our gas combi boiler last week. He picked up on a small issue and resolved it on the dayz Very happy with the service and very good value for money! We will be using his services again.

Reply from Thermatekheating
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