Really prompt results! Also great customer service on the phone lines! No judgement, just very professional and friendly customer care. Medication dispatched quickly! And common sense used throughout... See more
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Review summary
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Phoned customer service prior to placing order and after as wasn’t sure on timescales for completing test. Each time very helpful Testing also finally gave me answers I’m now hoping to reorder!
No answers from the GP to explain recurrent pelvic pain despite a full panel being done. Organised my own through STI clinic, only to establish I had Ureaplasma Parvum, which the GP’s “full panel” h... See more
Great service. Instructions really easy to follow and results easy to access and very quick. Definitely recommend using this website as it’s definitely the best one.
Company details
Information provided by various external sources
We provide access to affordable private sexual health screening through one of the UK's leading pathology laboratories. We are able to offer patients access to treatment following a positive test result. All treatments are sent by overnight delivery by our registered partner pharmacy.
Written by the company
Contact info
United Kingdom
- customerservice@thesticlinic.com
- www.thesticlinic.com
4.8
Excellent
1K reviews
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Great service
I have used the STI clinic a few times for ureaplasma tests. The tests are quick to arrive in post and are always reported on within 48 hours of receipt.
December 11, 2025
Really prompt and easy to use service
Really prompt and easy to use service. Not cheap, but clear info for each test and it's purpose.
October 22, 2025
Fast delivery and results
Fast delivery and results! Great service. Would definitely recommend.
December 15, 2025
Vaginitis test
I used The STI Clinic for a vaginitis test. The test kit was despatched promptly. The online account is easy to access results and the results were easy to understand (and easy to share further with a medical professional if needed). I called the clinic during the week for an update on when my results would be published. The lady I spoke to was very helpful. Nice to have access to a phone number to speak to a member of staff, as well as the online account. Great service, thank you.
December 18, 2025
Unprompted review
May use AI-assist with repliesRead more
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Very fast service
Very fast service! The only reason they get a star off is because the instructions shipping with the kit advise to take the finger prick on the side of the finger rather than the top, going against most advice I found online. Indeed I did it and it sucked! Had to do a second prick the right way.
November 20, 2025
Reply from The STI Clinic
Thank you for taking the time to write a review.
We recommend the side of the finger near the top as there is less sensitivity there, but also a good supply of capillaries. This does not work for everyone, and the top can be used if there is difficulty extracting from the side. We are always on hand to provide support if you require help with any of our instructions.
We hope that we can be of service to you in the future.
Kind regards,
Robert MacKay
I am glad it worked out and you were able to pro
Very fast service
Very fast service. I received the kit next day from the date ordered and the results was ready in the next day.I received text message and email to inform me that results are ready.
November 10, 2025
My partner used this test to see if she…
My partner used this test to see if she had ureaplasma which affects pregnancy ( nhs don’t do it ) we got our answers very swiftly and we are now continuing with everything thanks to this service
November 1, 2025
Fast turn around of both product…
Fast turn around of both product despatch and results. Comprehensive. Everything you need to test for in one place too.
October 19, 2025
Quick service
Quick delivery of test. Great communication and fast replies on questions. Results received very quickly. Happy with the service
October 20, 2025
Very satisfied with the service
I was very satisfied with the service I received. The process was clear, discreet, and efficient, and my results were delivered with helpful explanations. The team also responded to my questions quickly, which I really appreciated. Overall, it was a smooth and professional experience. I would definitely recommend.
October 29, 2025
The delivery was quick and the results…
The delivery was quick and the results were super quick too. So helpful when you are concerned about the outcome of the tests. Would defo use again if needed.
October 13, 2025
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