The Test Centre Reviews 

873
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the fast, efficient service provided during every visit. Many people also appreciate the straightforward online booking system, convenient opening hours, and completely honest testing without hidden agendas. However, some people mentioned that minor delays or brief scheduling adjustments could occasionally happen when the centers were operating at full capacity. Reviewers often note that comfortable waiting areas, progress tracking screens, and clear updates help make these short pauses entirely manageable and stress-free. Visitors consistently note the great location and express their intention to return for future appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the online system is straightforward,... See more

Location

Customers had positive experiences with location, highlighting that facilities are very convenient to access.... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting a reliable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how lon... See more

Rated 5 out of 5 stars

Have been regularly using the Centre for several years for family cars and motorhome. It's normally easy to get an appointment that suits me, and the team have always been welcoming and profe... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more


Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827


Contact info

4.9

Excellent

TrustScore 5 out of 5

873 reviews

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No recent history of asking for reviews

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4.9

All reviews

(873)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy booking online

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how long till end of the test. Thank you to the mechanics as its a busy centre , were friendly and efficient.
Payment easy with card, mot given in envelope. Very happy.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Ease of booking online is great. Love the reminder set up so you cannot forget when mot is.
Friendly reception, efficient staff.
Love the screen that tells you how your car is progressing with mot

September 28, 2025
Unprompted review
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Rated 5 out of 5 stars

First class customer care

First class customer care, from start to finish.

Via a Iive link, I knew how long was left on my M.O.T., which calmed my nerves.

Staff were pleasant and helpful, a smile goes a long way 👍🏻

September 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, quick, clean place to sit with a viewing window straight into the garage, toilets available. Even managed to fit in a quick walk to the nearby lake. Left with a smile on my face and a full pass mot. Thank you 👍🏽

August 22, 2025
Unprompted review
Rated 4 out of 5 stars

Convenient MOT Centre

Second year of having my car MOT’d at The Test Centre, Rochester. Easy to book with lots of available time slots & dates so made it convenient. Best thing is you don’t pay unless the car passes.
Receptionist didn’t tell me to put the yellow number block, that she gave me, on my car so sat there with it (I wasn’t the only one in the waiting area still holding it) only to be told by a customer that came in after that it’s supposed to go on your car! I didn’t make the connection as they knew what cars were checked in for MOT right?! So that was a bit annoying. Receptionist probably forgot to tell me because she was gabbing too much.
Anyway, the car got MOT’d, it passed, they ran on time, they were polite and I left happy. Will be taking the car back next year. Would definitely recommend.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

Simple to book .
Fast and friendly service .
No pass no fee is a great idea .
The fact they only do mot's can only be a positive thing .
Would highly recommend.

August 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend!! Great service.

Not the first time I’ve used The Test Centre and definitely will not be the last.
I arrived about 15 minutes early, was booked in for 9am MOT, I handed the keys over and walked to the nearby McDonalds… in what seemed like no time I received a text telling me all was done… they obviously started testing early and as soon as I brought the car in.

August 13, 2025
Unprompted review

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