Tried booking with a different operator and couldn’t process payment. Moved to Travel House and could use ApplePay and there were no issues. Received proof of payment straight away and e-tickets sever... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We would like to recommend Nathan Blake.Nathan is friendly,very polite & professional.He showed us different price options for our air tickets. Good price deal.Booking process was smooth and our E ti... See more
Company replied
On a Sunday evening I was able to sort out my travel plans with a very helpful rep on the phone with only a short wait. I had booked online with Travel House a transatlantic single non-refundable flig... See more
Company replied
Thank you very much Brad and the team at The Travel House.. I have just arrived in Bangkok this was only due to the fantastic service and price this company provided me for my trip, I didn’t actuall... See more
Company replied
Company details
Written by the company
TheTravelHouse.co.uk is a trusted travel company offering exceptional flight deals and world-class service. Through our user-friendly online portal, customers can conveniently book flights to destinations around the globe. We provide a wide range of travel products, including flights with over 150 airlines, bespoke holiday packages, travel insurance, and additional travel services. Founded in 2017, The Travel House Ltd is registered in the UK (Company No. 10545577) with a head office at 2A Cambridge Close, Harmondsworth, West Drayton, UB7 0AN. We are an IATA Standard Certified (IATA No. 91204050) and ATOL Protected (ATOL No. 11985) Travel Company that safeguards travelers when booking package holidays that include flights. Our team of experienced travel experts is dedicated to helping customers plan and enjoy journeys to their chosen destinations — whether it's the USA, Australia, New Zealand, Asia, South-East Asia, Africa, or anywhere else in the world.
Contact info
2A Cambridge Close Harmondsworth , UB7 0AN, West Drayton, United Kingdom
- 02081450027
- info@thetravelhouse.co.uk
- www.thetravelhouse.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience
Excellent experience! This team handled my booking quickly and professionally, with the ticket confirmed within 30 minutes. If you want hassle-free travel planning, this is the best service I've encountered.
September 1, 2026
Reply from The Travel House
Dear Adeolu,
Thank you for your positive feedback and for choosing "The Travel House" for your travel needs!!
We are thrilled to hear that you had a very satisfactory experience. We really work hard to keep our clients satisfied with our services, and your feedback will definitely motivate us to keep up the good work.
We look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
Brilliant booked online and had…
Brilliant booked online and had confirmation straight away followed by the e ticket numbers.
August 29, 2026
Reply from The Travel House
Dear Annette,
It was a pleasure serving you!!
We really appreciate you taking the time to share your feedback and being so open with us.
We look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
Everything was easy
Everything was easy to understand and book straight away with a good price, no problems,
August 27, 2026
Reply from The Travel House
Dear Paul,
It was a pleasure serving you!!
We really appreciate you taking the time to share your feedback and being so open with us.
We look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
Easy.
Very easy to fill in the required information and buy my tickets. Reasonable price, too.
August 31, 2026
Reply from The Travel House
Dear Natthaphorn,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Reply from The Travel House
Dear Kamala Devi,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Reply from The Travel House
Dear Michael,
Thank you for your valuable feedback and time. Your insights are greatly appreciated.
We're thrilled that you had a satisfactory experience. Your feedback serves as motivation for us to uphold our standards.
We eagerly look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
Easy to book with and great deals
August 27, 2026
Reply from The Travel House
Dear Justine,
Thank you for your valuable feedback and time. Your insights are greatly appreciated.
We're thrilled that you had a satisfactory experience. Your feedback serves as motivation for us to uphold our standards.
We eagerly look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
Reply from The Travel House
Dear Jeferson,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
The service was superb!
August 26, 2026
Reply from The Travel House
Dear Maria,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Superb service from Russell Davies
Superb service from Russell Davies, highly recommend.
August 27, 2026
Reply from The Travel House
Dear Trudy,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Easy and fast service.Would use again
August 27, 2026
Reply from The Travel House
Dear Peter,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Great customer service
Great customer service - efficient, friendly & responsive. Thank you Brad!
August 25, 2026
Reply from The Travel House
Dear James,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
"Zimbabwe Trip" We would like to recommend Nathan…
We would like to recommend Nathan Blake.Nathan is friendly,very polite & professional.He showed us different price options for our air tickets. Good price deal.Booking process was smooth and our E tickets were issued!! Thank you Nathan from Travel House👏 👏 greatly appreciated. Fantastic service.From
Angela & Eric
August 24, 2026
Unprompted review
Reply from The Travel House
Dear Angela,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Reply from The Travel House
Dear Adefris,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Very easy to book!!
August 22, 2026
Reply from The Travel House
Dear Barry,
We are delighted to receive your kind review. Your feedback motivates us and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Ryan Hill was so helpful and…
Ryan Hill was so helpful and accommodating with lots of changes to a recent trip, appreciate all your help!
August 24, 2026
Reply from The Travel House
Dear Ella,
We are happy to know that you liked the services offered by "Ryan" who showed his efforts at his best.
Our team of Travel Consultants goes to great lengths when it comes to attending to queries and finding solutions for our esteemed clients.
Till next time :)
Regards,
Customer Relations Team
The Travel House Ltd
Reply from The Travel House
Dear Francis,
We are more than pleased to know that you had an amazing experience with us. Such feedback motivates our staff and helps us in improving our services further.
Thank you for choosing us!!
Warm Regards,
Customer Relations Team
The Travel House Ltd
Everything worked well
Everything worked well
Followed up with a message to make sure the correct information was passed on - it was
Simple to use
August 22, 2026
Reply from The Travel House
Dear Peter,
It was a pleasure serving you!!
We really appreciate you taking the time to share your feedback and being so open with us.
We look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
Reply from The Travel House
Dear Benjamin,
It was a pleasure serving you!!
We really appreciate you taking the time to share your feedback and being so open with us.
We look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
The app was very simple to navigate and…
The app was very simple to navigate and the all process was fast and very efficient
August 22, 2026
Reply from The Travel House
Dear Babatunde,
Thank you for your positive feedback and for choosing "The Travel House" for your travel needs!!
We are thrilled to hear that you had a very satisfactory experience. We really work hard to keep our clients satisfied with our services, and your feedback will definitely motivate us to keep up the good work.
We look forward to serving you again in the future.
Warm Regards,
Customer Relations Team
The Travel House Ltd
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