TheVisorShop.com Reviews 

44,420
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,222 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and the smooth, simple online ordering process for motorcycle gear. Consumers often mention successfully finding hard-to-find replacement parts and accessories at very competitive market prices. Reviewers also appreciate the helpful customer service and prompt communication when resolving questions or issues. However, some customers also noted that international delivery and customs fees were unexpectedly high. A few reviewers felt that these extra import costs made their purchases significantly more expensive than anticipated. Some people experienced minor delays with postal services outside the control of the business.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast and... See more

Product

Customers consistently note positive experiences with product, highlighting that items are genuine,... See more

Service

Customers had positive experiences with service, reporting that everything went smoothly and without issues.... See more

Order

Reviewers mention positive feedback about order processes, highlighting that purchases are easy to make and... See more

Price

Consumers find price to be positive, regularly highlighting competitive and reasonable rates on items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some trousers which didn't fit, so I returned them, but the replacements were out of stock, so took a little longer to arrive than expected. The responses to my emails chasing them up were... See more

Rated 5 out of 5 stars

Excellent Customer Service. my old helmet was a shark size large so ordered an new shark helmet the same size. It arrived quickly but seemed a bit tight . I contacted Amelia and explained the s... See more

Rated 5 out of 5 stars

I needed internal helmet components that were hard to find in the US, but The Visor Shop had them. I expected 1-2 week delivery from the UK to Oklahoma, but they shipped on a Monday and my package was... See more

Rated 5 out of 5 stars

Customer service is great. Quick delivery, knowing it's send from Ireland. Nice communication..can't really fault it. Keep doing what you do! Many thanks.


Company details

  1. Motorcycle Equipment and Accessories Store
  2. Motorcycle Dealer
  3. Motorcycle Parts Store
  4. Motorcycle Shop
  5. Tire Shop

Written by the company

Crossan Motorcycles was founded in 1986 by biker ex road racer Adrian Fegan , who over the years has competed in Irish Road Racing and both the Manx GP (gaining a silver replica) and TT Starting out in a poultry shed at his fathers farm, the shop soon flourished and expanded. 30 years on and its one of the biggest on the Island of Ireland and supplies customers all over the world on a daily basis. We love high quality products that work well, such as Arai helmets which we are passionate about. We are well known for our large stocks of arai helmets and for being Arai custom fit , service and parts experts. Our team includes John (an ex Road Racer himself and our tyre Guru, Sean our parts and accessories guy, Richard our clothing expert is a passionate biker who rides his bike all year round. Coly Curran is our head of mail order and thevisorshop.com order processing team, again Coly is a biker himself for over 20 years and has great knowledge of bikes and biker gear. Our main aim is Quick dispatch and amazingly quick worldwide delivery.

All the Top Brands from a proper Brick'n'mortar Bike Shop with Massive Stock

Written by the company

Free Delivery all over the UK & Ireland
If your order is over £50 we offer FREE UK & IRELAND Delivery, no extra charges for Highlands or Islands.
60 Day Money Back Guarantee
We promise to REFUND IN FULL any goods purchased which are unwanted or otherwise and returned to us within 60 days.
KEEPING YOU INFORMED
Full tracking of your order from start to finish enables us to keep you informed every step of the way.

FAST WORLDWIDE DELIVERY

Hassle Free Returns

If we make a mistake, we will sort it pronto, every order is important, we are a family run Business and are Bikers, Racers, Ex Racers, Enthusiasts....We Love Bikes and Great Bike Products

Contact info

4.8

Excellent

TrustScore 5 out of 5

44K reviews

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Asks customers to review

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Replied to 69% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(44,420)

4,268 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shopping experience

Authentic products. Shipping from the UK is a little expensive, but really quick. Bought an Alpinestars SR10 Photochromic visor and a pinlock, arrived within 7 days (DHL). Wil definitely purchase from here again (and probably stock up) since my local Alpinestars dealer always tells me they're out of stock...

August 6, 2026
Rated 5 out of 5 stars

Excellent customer service. Spot on.

Excellent customer service. Had a couple of queries and they were so helpful pre purchase. I also had an extra request with my purchase which they handled beautifully. Just great. Much appreciated. 🤩

August 12, 2026
Unprompted review

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